Access Softek extends the Access Digital platform with specialized digital banking solutions for fraud prevention, biometric authentication, investing, digital assets and member engagement, giving credit unions more ways to protect, serve and grow member relationships.
Protect accounts, transactions and digital access with layered security solutions designed to identify risk while keeping the banking experience simple for members.
Real-Time Fraud Control monitors activity and identifies unusual behavior as it happens. Biometric Authentication Manager strengthens identity verification across digital banking, contact center and branch interactions, while Security Review helps financial institutions evaluate existing settings, identify vulnerabilities and strengthen their overall security posture.
Combine real-time monitoring, stronger authentication and expert security guidance to protect more of the digital banking experience.
Extend the digital banking relationship beyond traditional deposits and lending with investment solutions that help members build wealth without leaving the banking experience.
EasyVest brings integrated investing into online and mobile banking with automated portfolios, self-directed investing, real-time trading and fractional shares. EasyCoin gives users access to cryptocurrency within the same digital environment, including buying, selling and holding assets such as Bitcoin and Ethereum.
Give members more ways to invest while keeping more of their financial relationship connected to your credit union.
Create more connected member interactions with digital tools that combine automated assistance, live support and contact-center capabilities across the banking experience.
Conversational Banking provides 24/7 AI-powered answers with the option for trained live chat agents to step in when needed. Access Connect extends that support with a cloud-based omnichannel contact center and interactive voice response solution designed to help credit unions manage member service more efficiently.
Give members more ways to get help while giving your team more flexibility to manage support across channels.
Access Softek’s Security Review gives credit unions a personalized assessment of their digital banking security settings, risks and opportunities for improvement. The review combines Access Softek’s product expertise with industry security practices to help teams fine-tune protection around their specific environment and goals.
The resulting security report can help teams prioritize improvements, strengthen existing configurations and prepare for internal reviews or audits, without compromising the member experience.
EasyVest gives credit unions a way to offer investing directly within online and mobile banking, helping members a build wealth without moving their financial relationship elsewhere.
EasyCoin brings digital asset investing into the existing banking experience, allowing members to buy, sell and hold cryptocurrency without leaving online or mobile banking.
The integrated experience makes digital assets easier to access and manage while allowing credit unions to remain part of a financial relationship that might otherwise move to third-party platforms.
Conversational Banking gives members 24/7 access to AI‑powered answers within the digital banking experience, helping financial institutions respond quickly to common questions and support needs.
Access Connect is a cloud-based omnichannel contact center and interactive voice response solution designed to help credit unions manage customer service more efficiently. It uses Amazon Connect technology with flexible integration into the broader digital banking environment.
AI-powered IVR, support center management tools and configurable features such as case creation guides and voice ID give teams more ways to manage calls and member interactions.
Bring digital banking, specialized solutions and integrations together around the needs of your credit union.
