Welcome to the Ring Community.
We're so excited for you to experience this improved space, where you can find information on devices you already know and love - or discover your next favorite product! We’ve made it easy to search for information, join a discussion, and engage with other Ring neighbors. We hope you love this new look and feel as much as we do.
We want to hear what you think! Please leave us feedback.
Recent Solutions
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user_996316
Do the new Outdoor Cam Plus POE actually get connectivity via Ethernet OR ONLY WIFI...........Tech support (entry level) can't answer this
So, I have five of the new Outdoor Cam Plus POE units and I assumed since they are POE I'd get Ethernet connectivity as well as power to them. This is pretty standard with POE devices (IE:Elite Doorbell Camera, Stickup Cam ELite). But after checking the specs closely it says connectivity is only WiF
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•28-09-2025 01:13:53
user_dc95bd
Legit email?
I just received an email from ring that indicates my spotlight cam battery will stop working November 15. It also states that I could receive a $200 credit for new devices. Is this legitimate?
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•24-09-2025 21:32:18
user_dd852c
Do I need 2 subscriptions for 2 locations
We have added a new Ring camera at a new location. I have the basic subscription for the first location. Can I add the second location to that or do I need to have a separate subscription?Is there a way to merge the two into one subscription? if that is needed, would I get a refund for the subscript
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•23-09-2025 16:51:21
Recent Discussions
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philr
why can't we upload images and pictures on this board?
It's well known that a picture is worth a 1000 words. Why can't this community bulletin board offer the option of including images to better explain our questions.
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•04-10-2025 21:12:24
philr
ball size on spotlight Cam Pro for attachments
I have a Ring Spotlight Cam Pro, Battery and want to mount on my gutter. The back of the camera has a ball that fits into the base socket and the base only attaches to wood. Ring offers a Ring Gutter Mount for Cameras and Solar Panels - White The ball at the back of the camera seems different that t
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•04-10-2025 21:08:02
ecashmore
Alarm Kaypad Upgrade
I think the keypad could use a good upgrade, specifically to the power socket.First it should be upgraded to a standard USB C like most other devices today. Second the placement of the socket is in such an awkward spot. It’s hard to plug in and it ruins the cord. Placing it somewhere more accessible
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•04-10-2025 20:16:54
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