Products
The Products category is your home for all Ring device products.
Recent Solutions
View All
user_996316
Do the new Outdoor Cam Plus POE actually get connectivity via Ethernet OR ONLY WIFI...........Tech support (entry level) can't answer this
So, I have five of the new Outdoor Cam Plus POE units and I assumed since they are POE I'd get Ethernet connectivity as well as power to them. This is pretty standard with POE devices (IE:Elite Doorbell Camera, Stickup Cam ELite). But after checking the specs closely it says connectivity is only WiF
35
•2
•0
•1
•28-09-2025 01:13:53
user_dc95bd
Legit email?
I just received an email from ring that indicates my spotlight cam battery will stop working November 15. It also states that I could receive a $200 credit for new devices. Is this legitimate?
116
•5
•0
•4
•24-09-2025 21:32:18
user_dd852c
Do I need 2 subscriptions for 2 locations
We have added a new Ring camera at a new location. I have the basic subscription for the first location. Can I add the second location to that or do I need to have a separate subscription?Is there a way to merge the two into one subscription? if that is needed, would I get a refund for the subscript
87
•4
•0
•2
•23-09-2025 16:51:21
Recent Discussions
View All
user_6e8fa7
Camera works, Floodlights have stopped working
I have had the Floodlight Camera for about a year and a half. Had to get the Chime Pro to help with signal strength. Cameras are working fine, but the floodlights do not come on with motion.Any advice is welcomeM
1
•1
•0
•0
•05-10-2025 04:25:00
ecashmore
Alarm Kaypad Upgrade
I think the keypad could use a good upgrade, specifically to the power socket.First it should be upgraded to a standard USB C like most other devices today. Second the placement of the socket is in such an awkward spot. It’s hard to plug in and it ruins the cord. Placing it somewhere more accessible
1
•1
•0
•0
•04-10-2025 20:16:54
ecashmore
Alarm Kaypad Upgrade
I think the keypad could use a good upgrade, specifically to the power socket.First it should be upgraded to a standard USB C like most other devices today. Second the placement of the socket is in such an awkward spot. It’s hard to plug in and it ruins the cord. Placing it somewhere more accessible
2
•1
•0
•0
•04-10-2025 20:16:51
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates