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‎README.md‎

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@@ -8,17 +8,19 @@ The Azure voice live API is a solution enabling low-latency, high-quality speech
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The Azure Communication Services Calls Automation APIs provide telephony integration and real-time event triggers to perform actions based on custom business logic specific to their domain. Within the call automation APIs developers can use simple AI powered APIs, which can be used to play personalized greeting messages, recognize conversational voice inputs to gather information on contextual questions to drive a more self-service model with customers, use sentiment analysis to improve customer service overall. Learn more about [Azure Communication Services (Call Automation)](https://learn.microsoft.com/azure/communication-services/concepts/call-automation/call-automation).
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## Important Security Notice
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This template, the application code and configuration it contains, has been built to showcase Microsoft Azure specific services and tools. We strongly advise our customers not to make this code part of their production environments without implementing or enabling additional security features. Learn more from [Security for Azure AI Voice Live API](https://learn.microsoft.com/azure/ai-foundry/responsible-ai/speech-service/voice-live/data-privacy-security).
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<br/>
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<div align="center">
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[**SOLUTION OVERVIEW**](#solution-overview) \| [**QUICK DEPLOY**](#quick-deploy) \| [**TESTING**](#testing-the-agent) \| [**RESOURCE CLEAN-UP**](#resource-clean-up)
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[**Features**](#features) \| [**Getting Started**](#getting-started) \| [**Testing the Agent**](#testing-the-agent) \| [**Guidance**](#guidance) \| [**Resources**](#resources)
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</div>
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## Solution Overview
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## Features
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This sample demonstrates how to build a real-time voice agent using the [Azure Speech Voice Live API](https://learn.microsoft.com/azure/ai-services/speech-service/voice-live).
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The solution includes:
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## Quick Deploy
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## Getting Started
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| [![Open in GitHub Codespaces](https://github.com/codespaces/badge.svg)](https://codespaces.new/Azure-Samples/call-center-voice-agent-accelerator) | [![Open in Dev Containers](https://img.shields.io/static/v1?style=for-the-badge&label=Dev%20Containers&message=Open&color=blue&logo=visualstudiocode)](https://vscode.dev/redirect?url=vscode://ms-vscode-remote.remote-containers/cloneInVolume?url=https://github.com/Azure-Samples/call-center-voice-agent-accelerator)
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- [UV](https://docs.astral.sh/uv/getting-started/installation/): `uv`
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- Optionally [Docker](https://www.docker.com/get-started/): `docker`
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### Deployment Options
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Pick from the options below to see step-by-step instructions for: GitHub Codespaces, VS Code Dev Containers, Local Environments, and Bicep deployments.
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>- Region: swedencentral is strongly recommended due to AI Foundry availability.
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>- Post-Deployment: You can also setup ACS Event Grid subscription and PSTN to use the ACS client.
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## Testing the Agent
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## Resource Clean-up
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## Guidance
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### Responsible AI Transparency FAQ
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Please refer to [Transparency Note](https://learn.microsoft.com/azure/ai-foundry/responsible-ai/speech-service/voice-live/transparency-note) for responsible AI transparency details of the voice live api.
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### Resource Clean-up
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When you no longer need the resources created in this article, run the following command to power down the app:
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## Contributing
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This project welcomes contributions and suggestions. Please see [CONTRIBUTING.md](CONTRIBUTING.md) for details.
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## License
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This project is licensed under the MIT License. See [LICENSE.md](LICENSE.md) for details.
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## Resources
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- [📖 Docs: Voice live overview](https://learn.microsoft.com/azure/ai-services/speech-service/voice-live)
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- [📖 Blog: Upgrade your voice agent with Azure AI Voice Live API](https://techcommunity.microsoft.com/blog/azure-ai-foundry-blog/upgrade-your-voice-agent-with-azure-ai-voice-live-api/4458247)
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- [📖 Docs: Azure Speech](https://learn.microsoft.com/azure/ai-services/speech-service/)
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- [📖 Docs: Azure Communication Services (Call Automation)](https://learn.microsoft.com/azure/communication-services/concepts/call-automation/call-automation)

‎SECURITY‎

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<!-- BEGIN MICROSOFT SECURITY.MD V0.0.5 BLOCK -->
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## Security
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Microsoft takes the security of our software products and services seriously, which includes all source code repositories managed through our GitHub organizations, which include [Microsoft](https://github.com/Microsoft), [Azure](https://github.com/Azure), [DotNet](https://github.com/dotnet), [AspNet](https://github.com/aspnet), [Xamarin](https://github.com/xamarin), and [our GitHub organizations](https://opensource.microsoft.com/).
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If you believe you have found a security vulnerability in any Microsoft-owned repository that meets [Microsoft's definition of a security vulnerability](<https://docs.microsoft.com/previous-versions/tn-archive/cc751383(v=technet.10)>), please report it to us as described below.
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## Reporting Security Issues
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**Please do not report security vulnerabilities through public GitHub issues.**
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Instead, please report them to the Microsoft Security Response Center (MSRC) at [https://msrc.microsoft.com/create-report](https://msrc.microsoft.com/create-report).
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If you prefer to submit without logging in, send email to [secure@microsoft.com](mailto:secure@microsoft.com). If possible, encrypt your message with our PGP key; please download it from the [Microsoft Security Response Center PGP Key page](https://www.microsoft.com/msrc/pgp-key-msrc).
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You should receive a response within 24 hours. If for some reason you do not, please follow up via email to ensure we received your original message. Additional information can be found at [microsoft.com/msrc](https://www.microsoft.com/msrc).
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Please include the requested information listed below (as much as you can provide) to help us better understand the nature and scope of the possible issue:
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- Type of issue (e.g. buffer overflow, SQL injection, cross-site scripting, etc.)
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- Full paths of source file(s) related to the manifestation of the issue
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- The location of the affected source code (tag/branch/commit or direct URL)
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- Any special configuration required to reproduce the issue
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- Step-by-step instructions to reproduce the issue
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- Proof-of-concept or exploit code (if possible)
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- Impact of the issue, including how an attacker might exploit the issue
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This information will help us triage your report more quickly.
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If you are reporting for a bug bounty, more complete reports can contribute to a higher bounty award. Please visit our [Microsoft Bug Bounty Program](https://microsoft.com/msrc/bounty) page for more details about our active programs.
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## Preferred Languages
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We prefer all communications to be in English.
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## Policy
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Microsoft follows the principle of [Coordinated Vulnerability Disclosure](https://www.microsoft.com/msrc/cvd).
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<!-- END MICROSOFT SECURITY.MD BLOCK -->

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