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Upstream catchup merge

#1376

· ear-dev opened

on Mar 31, 2023

SF site switch functionality sometimes flaky

#1364

· ear-dev opened

on Mar 6, 2023

[SF emulator] Site Switch feature needs to send some conversation text/indication that we are using the new url.

#1340

· ear-dev opened

on Nov 15, 2022

[BUG][SNS logger] "Unable to reach Liveagent bot, it may be offline or disabled." did not throw an escalation failure event.

#1333

· ear-dev opened

on Oct 26, 2022

[Tracking] Okta login with widget and CX for transferbot

#1332

· ear-dev opened

on Oct 25, 2022

[SNS Logging] [sf_emulator only] expired_session and timeout events get fired at the same time causing double closed_session logging

#1331

· ear-dev opened

on Oct 24, 2022

[SF.App] Uncaught case for invalid salesforce bot username in admin UI

#1323

· AlexanderKanakis opened

on Oct 13, 2022

[BUG] Oplog connection sleeps forever after disconnect; Preprod servers get into a bad state where client does not receive "stream-room-messages"

#1289

· ear-dev opened

on Aug 29, 2022

[Live Agent Handover][Outside Business Hours] Design how to detect and handle this escalation failure.

#1285

· ear-dev opened

on Aug 26, 2022

[SF timeout] Implement a livechatTranscriptEvent for when the visitor time out due to inactivity..... send it to SF for debugging later.

#1280

· ear-dev opened

on Aug 18, 2022

[missing appName/token] new logging to help debug this long standing issue.

#1275

· ear-dev opened

on Aug 16, 2022

[SNS Logger] Investigate - Does visitor refreshing the page change the tabId or the sessionId?

Rocket.chat Frontend Analytics

#1265

· ear-dev opened

on Aug 2, 2022