Projects Insights page does not scroll

[Santina77]

Select Topic Area

Bug

Feature Area

Projects

Body

When selecting Insights from our team's project, we are unable to scroll making the feature unusable at the moment. Today is the last day of our sprint and this is needed for reporting.

Guidelines

• I have read the above statement and can confirm my post is relevant to the GitHub feature areas Issues and/or Projects.

[mdbasit897]

Hi @Santina77, Try this!

1. Browser Zoom Reset

Reset your browser zoom to 100% as scrolling issues often occur at non-standard zoom levels.

Windows/Linux:

Ctrl + 0

Mac:

Cmd + 0

2. Keyboard Navigation

Navigate the Insights view using keyboard shortcuts:

• Tab - Navigate between elements
• Arrow keys - Move through insights
• Page Down / Page Up - Larger movements
• Spacebar - Scroll down

3. Browser Switch

Try accessing Insights in a different environment:

• Switch browsers (Chrome, Firefox, Edge, Safari)
• Use incognito/private mode to rule out extension conflicts
• Test on a different device if available

4. Force Scrolling via Browser Console

1. Press F12 to open Developer Tools
2. Navigate to the Console tab
3. Paste the following command and press Enter:

document.querySelector('.Insights-container').style.overflow = 'auto'

4. If that doesn't work, try these alternatives:

document.querySelector('.insights-panel').style.overflow = 'auto'

document.body.style.overflow = 'auto'

5. Alternative Data Access

Export Options

• Click the ••• (three dots menu) in the Insights view
• Look for Export or Download options

GitHub CLI

gh project item-list [project-number]

GraphQL API

gh api graphql -f query='
{
  node(id: "PROJECT_ID") {
    ... on ProjectV2 {
      items(first: 100) {
        nodes {
          content {
            ... on Issue {
              title
              state
            }
          }
        }
      }
    }
  }
}'

6. Disable Browser Extensions

Temporarily disable browser extensions that might interfere:

• Ad-blockers
• Privacy extensions
• GitHub-specific extensions
• Script blockers

Steps:

1. Open browser extensions manager
2. Disable all extensions
3. Refresh GitHub Projects
4. Re-enable extensions one by one to identify the culprit

7. Clear Browser Cache

Perform a hard refresh to clear cached resources:

Windows/Linux:

Ctrl + Shift + R

Mac:

Cmd + Shift + R

Full Cache Clear:

1. Open browser settings
2. Navigate to Privacy/Security
3. Clear browsing data for github.com
4. Select "Cached images and files"

---

Emergency Reporting Solutions

If the Insights view remains inaccessible, use these alternatives for sprint reporting:

Option 1: Manual Screenshots

• Capture visible portions of Insights
• Use browser zoom out (Ctrl + -) to see more content
• Stitch screenshots together

Option 2: Query Issues Directly

Navigate to your project's Issues tab and use filters:

is:closed milestone:"Sprint X" closed:YYYY-MM-DD..YYYY-MM-DD

Option 3: Project Board View

Use the classic Board or Table views as an alternative:

• Switch to Table view
• Apply sprint filters
• Export to CSV if available

Option 4: GitHub REST API

curl -H "Authorization: token YOUR_TOKEN" \
  https://api.github.com/repos/OWNER/REPO/issues?state=closed&since=YYYY-MM-DD

---

Report the Bug

After implementing a workaround, please report the issue:

1. Go to [GitHub Support](https://support.github.com)
2. Include:
   • Browser and version
   • Operating system
   • Screenshot of the issue
   • Console errors (F12 → Console tab)
   • Steps to reproduce

---

Additional Resources

• [GitHub Projects Documentation](https://docs.github.com/en/issues/planning-and-tracking-with-projects)
• [GitHub CLI Documentation](https://cli.github.com/manual/)
• [GitHub GraphQL API](https://docs.github.com/en/graphql)

---

[Santina77]

Hello!

The browser zoom reset did not fix the solution. The only keyboard shortcut that is working is tab, but when you select a custom chart, you are unable to scroll up to see it. We have tried a variety of browsers and the problem is the same in all of them. I do not have any browser extensions enabled and refreshing my cache did not work. I will report the bug.