I have enterprise cloud, but Im stuck on the business for the agent side( cant access opus) I can only assign business seats. I desperately need to upgrade. I dont know if I should switch to pro plus, or bite the bullet on enterprise and pray I get upgraded by the team ASAP

[calebguerreiro0227-afk]

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I can only assign business seats. I desperately need to upgrade. I dont know if I should switch to pro plus, or bite the bullet on enterprise and pray I get upgraded by the team ASAP. Help and guidance would be appreciated, Ive already logged 3 tickets asking for help, revenue is on the line for my team and I