Can I use Paywithmoon?

[satosakari931-max]

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Copilot Feature Area

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I have a question for upgrading the copilot.
I have only 10.1 USD on paywithmoon. when I upgrade the copilot, the billing is declined.
What is the issue?
I can't use paywithmoon to upgrade the copilot. or 10.1 is small?
Plz let me know the correct way with paywithmoon.

[IrenFuji]

Hi @satosakari931-max ,
It looks like the decline is happening because your PayWithMoon balance isn’t enough to cover the full Copilot charge.
Even though Copilot is advertised as $10/month, the actual amount billed is higher once taxes/fees are added (this depends on your region). For many users it ends up ~ $11–$12
Sinze your Moon balance is only $10.1, the bank sees it as not enough and automatically declines the transaction 🥺
FIX:
Add a bit more money to your PayWithMoon card ~ $12–$15 is usually enough to pass the charge without issues.
After topping up, try the upgrade again and it should go through normally 🍀

[shinybrightstar]

👋 Welcome to the GitHub Community, @satosakari931-max! Congratulations on your first post! 🎉

Thanks for reaching out. You can find solutions to most billing issues in our 💳 GitHub Community Discussions Billing & Subscription Guide.

If you need more help, the best place to get answers is by opening a ticket on our Support page.

Best of luck!