Getting 404 Error "This is not the web page you are looking for", URL is https://github.com/ITCANNAMECARD

[luvepinky]

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I have multiple QR code created under this page and today all of sudden unable to access the QR code and when tried the URL I am getting this error. URL is https://github.com/ITCANNAMECARD and when access QR it bring us URL is https://ITCANNAMECARD.github.io/

[raghu-3113]

This issue is not related to the QR codes themselves. The QR codes are working correctly, but the GitHub Pages website linked to them is currently not available.

The QR codes redirect to https://itcannamecard.github.io/, which is a GitHub Pages site. If GitHub Pages is disabled, misconfigured, or missing required files, the site will stop loading and all QR codes pointing to it will fail at the same time.

To fix this issue, open your repository on GitHub, go to Settings → Pages, and make sure GitHub Pages is enabled. Under Source, select Deploy from a branch, choose the main branch and / (root) folder, then save the settings. After saving, wait 1–2 minutes for GitHub to redeploy the site.

Also check that your repository contains an index.html (or index.md) file in the root of the selected branch. If this file was deleted or the branch was renamed, GitHub Pages will stop working immediately.

Finally, confirm that the repository is public, because GitHub Pages does not work for private repositories on free plans.

Once GitHub Pages is re-enabled and deployed successfully, the URL https://itcannamecard.github.io/ will start working again and all existing QR codes will work automatically without needing to regenerate them.😊

[pranay-2611]

The issue occurred because all previously generated QR codes were pointing to our GitHub Pages site (https://ITCANNAMECARD.github.io/). This site is hosted using GitHub Pages provided by GitHub. The website became inaccessible due to a configuration issue with the repository (such as repository deletion, renaming, visibility change to private, disabled Pages settings, or missing index.html file). Since QR codes permanently store the URL, any disruption in the GitHub Pages repository immediately results in access errors. The repository settings have been reviewed, and corrective actions are being taken to restore the GitHub Pages deployment and ensure that all distributed QR codes function properly again.

[luvepinky]

I just noticed somehow or someone changed the URL to https://jaynecowsert407.github.io/ rather than https://ITCANNAMECARD.github.io and I cannot find the ITCANNAMECARD repository. I recreated the organization as ITCANNAMECARD. Now is there a way move these repository back to original url?

[luvepinky]

Seems the user has changed the Pages and link the repository to his page , is there a way to change back the GITHUB PAGES and link the Repository back to original Page?

[queenofcorgis]

Hey there! 👋

Thanks for posting in the GitHub Community, @luvepinky and welcome! We're happy you're here. You are more likely to get a useful response if you are posting in the applicable category. The Accessibility category is a place for our community to discuss and provide feedback on the digital accessibility of GitHub products. Digital accessibility means that GitHub tools, and technologies, are designed and developed so that people with disabilities can use them.

I've gone ahead and moved this to the correct category for you, Pages. Good luck!

[dbuzatto]

Hi,

A 404 on https://ITCANNAMECARD.github.io/ usually means a GitHub Pages configuration issue.

Quick things to check:

• The repository must be named exactly ITCANNAMECARD.github.io (case-sensitive) for a user/org site.
• Go to Repo → Settings → Pages and confirm Pages is enabled and deployed.
• If using GitHub Actions, check the Actions tab for failed deployments.
• Make sure an index.html file exists in the published branch.
• Ensure the repository is public (if required by your plan).

Most commonly, the repo name does not match username.github.io. Verify that first.

[SamiKhan43]

Hi there,

From your description, it seems like the issue is related to GitHub Pages, not GitHub itself. A few things to note:

Your QR codes point to https://ITCANNAMECARD.github.io/, which is the GitHub Pages URL for your repository.

If visiting that URL now shows an error or doesn’t load, it usually means:

The repository ITCANNAMECARD/ITCANNAMECARD.github.io was renamed, deleted, or made private.

The GitHub Pages branch (usually main or gh-pages) doesn’t have the necessary index.html file.

GitHub Pages is temporarily down or misconfigured.

Steps to fix or check:

Go to the repository: https://github.com/ITCANNAMECARD/ITCANNAMECARD.github.io

Check that the repository exists and is public.

Ensure that the branch used for GitHub Pages contains the website files (index.html, etc.).

In repository settings → Pages, verify the source branch is correctly selected.

If everything looks correct, try clearing browser cache or accessing from a different network.

If the repository is gone or the branch/files were removed, the QR codes will no longer work. You’ll need to restore the repository or rebuild the GitHub Pages site.