Latest Release: 28 Dec

Unlimited customer support

Start free. Unlimited support for $29/m. Offload to AI for $59/m. Live in 3 minutes.

Save upto $1,392 on Intercom

Save upto $1,392 on Intercom

See how

Save upto $792 on Crisp

Save upto $792 on Crisp

See how

Save upto $624 on Help Scout

Save upto $624 on Help Scout

See how

Afternoon 3:10 PM

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Trusted by businesses around the world

WisdomCircleGuzman & BakerAutoSendMyTagsEngageGPT

A beautiful, calm customer support experience

Meticulously designed for the rest of us.

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Built for you. No enterprise costs or complexity

See how it compares to other tools in depth.

CriteriaHelploomCrispIntercomHelp ScoutZendesk
Live ChatUnlimited100 customer profilesUnlimited100 contactsUnlimited
Agents/usersUnlimited41Unlimited1
Help CenterUnlimited$95/mUnlimitedUnlimited$69/m
Starts at$29/m$45/m$39/m per agent$55/m$69/m per agent
AI Agent$59/m$95/m$0.99 per resolution$75/m$69/m per agent

Helploom has been a game changer for us at WisdomCircle! Addressing users queries in real-time has boosted conversion to sign ups and other key metrics within days. The AI chatbot is available 24x7, answering queries especially when humans agents aren’t available. I was also super amazed at how quickly it got set up and we went live within 20 mins. If you care about your users, you must get Helploom!

Joanna Sundharam

Joanna Sundharam

Case Study
Joanna Sundharam

Live Chat

Unlimited Live Chat

Helploom gives you unlimited live chat unlike others in the market. No tiers, no per user billing, no disappearing messages, no surprises.

  • Start supporting your customers in seconds

    Add live chat to any website with a simple copy-paste.

    Start supporting your customers in seconds

  • Support together

    Invite unlimited teammates and handle all conversations in one, shared inbox.

    Support together

  • Email notifications

    If a customer leaves, Helploom follows up by email. Plus, you get an email on every new request.

    Email notifications

  • Collect warm leads

    Optionally, ask for name and email upfront so you don’t miss potential customers.

    Collect warm leads

  • Availability expectations

    Set out of office hours and response times to set customer expectations.

    Availability expectations

Help Center

Unlimited Help Center

Create a beautiful Help Center with articles, collections, and search. Help customers find answers themselves.

  • Create beautiful articles

    Write articles with a modern editor. Images, video embeds, and more.

    Create beautiful articles

  • Organize with collections

    Group articles into collections to help customers navigate easily.

    Organize with collections

  • Make it yours

    Customize the look and feel of your Help Center to match your brand.

    Make it yours

  • Powerful search

    Customers can quickly find answers with instant search across all your help articles.

    Powerful search

  • Track what helps

    Understand which articles are most viewed and helpful.

    Track what helps

  • SEO, LLMs? Sorted!

    Comes with a sitemap.xml to be crawled by search engines and LLMs.

    SEO, LLMs? Sorted!

AI Agent

Offload to AI for 24/7 support

Helploom's AI chatbot learns from your knowledge base, answers 24/7 and intelligently escalates to human when it needs to. All this at unmatched pricing.

  • Ridiculously simple to setup

    Just add data to your knowledge base to go live.

    Ridiculously simple to setup

  • AI when possible. Human when needed

    AI hands off to you if it doesn't find an answer, and you’re notified instantly.

    AI when possible. Human when needed

  • Stays on script

    Avoids off-topic questions. Only answers from your links, text, Q&A, or your website.

    Stays on script

  • Multilingual support

    Serves in 50+ languages. Automatically answers in your customer's language.

    Multilingual support

  • Custom Instructions

    Add custom rules for your business or customers. E.g., "Suggest calling us if customer is angry."

    Custom Instructions

  • Available 24/7

    Complements your team, supports 24/7, even when your team is offline.

    Available 24/7

The story behind Helploom

I depend on Helploom every day too, and I’m obsessed with making it the best customer support tool out there.

Hi, I'm Preet!

Every customer support tool out there is overwhelming, bloated and overpriced. They charge by agents, customers, or messages. They punish you for growing.

Helploom is my way of building software that’s simple, fair, and built with intention and care.

I rely on Helploom every day too, so it's always getting better. If you have ideas or feedback, I'd love to hear from you.

I hope Helploom helps you get closer to your customers and build a business that’s loved, respected, and celebrated. Can't wait to have you on the other side!

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Helploom's founder
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Pricing that's simple, transparent and fair

Flat, best in class pricing in the market.

  • Free

    Best for getting a taste without any commitment. Free forever.

    $0

    /month

    • Live chat widget
    • 30 threads per month
    • 1 user
    • Limited Help Center
    • No credit card required
    • Slack integration
    • Basic Support from Founder

  • Base

    Unlimited threads, unlimited team members. Flat pricing.

    $29

    /month

    • Everything in the Free Plan
    • Unlimited threads
    • Unlimited users
    • Unlimited Help Center
    • 1000 AI Assist credits per month
    • Priority Support from Founder

  • PlusRecommended

    Automated AI support powered by your own knowledge base.

    $59

    /month

    • Everything in the Base Plan
    • 5k messages per month
    • 40 MB Knowledge Base
    • Elevated Support from Founder

Frequently Asked Questions

If you have any other questions, please reach out to me from the bottom right corner of your screen.

Takes less than 3 minutes to setup

Simple by design, from day one to every day.

  1. 1

    Add with a simple copy-paste

    Set up in under a minute. Loads instantly at just 0.5 KB.

    <script type="text/javascript">
  window.helploomSettings={clientId:'hl-xyxxpp'};(function(){var w=window...
</script>

  2. 2

    (Optional) Identify your users

    Use our API to pass logged-in user details so you always know who's messaging you.

    window.Helploom("identify", {
  uniqueId: string,
  name?: string,
  email?: string
});

  3. 3

    That's it!

    All set! Your customers can now get in touch with you anytime.

    Your Business

    How do you buy licenses in bulk?

Customers who feel heard become customers who stay.