443,183 questions with Microsoft 365 and Office-related tags

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Office logs me out and gives me an eternal "loading" pop-up when I try to log in on MacOS

I frequently have issues logging in to my MS Office products. This usually happens when I shot down my mac and start it up again. But today It just locked me out in the middle of my work day. When I try to log in, I just get this popup screen without…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2025-12-01T20:49:39.0133333+00:00
DR 0 Reputation points
edited a comment 2025-12-01T21:51:00.78+00:00
DR 0 Reputation points
1 answer

Recurring payment for unknown subscription

I paid for my subscription Oct 6 for $140.71 now my bank statement shows another recurring charge for $138.05. Can this be explained?

Microsoft 365 and Office | Other
asked 2025-12-01T21:49:42.3633333+00:00
WR Activities 0 Reputation points
answered 2025-12-01T21:50:48.3366667+00:00
Q&A Assist
5 answers

How do I get rid of the Copilot icon on Docs as I'm working on them?

Although I have unchecked the Copilot box, quit and restarted Word and my computer, the icon continues to appear on the docs I'm working on. It's enormously distracting to me. How do I get rid of it? Thanks for any help you can provide

Microsoft 365 and Office | Word | For home | MacOS
asked 2025-11-14T22:10:38.9566667+00:00
Carol Nissenson 0 Reputation points
commented 2025-12-01T21:50:40.7866667+00:00
Harold Brown 5 Reputation points
1 answer

Cant open Outlook through college homepage.

I can't open my Outlook. I am trying to access my College email Outlook account, and I am going through my college homepage, and it gives me this error message. UTC Date: 2025-12-01T20:16:40.584Z Client Id: 2A3631F40BF54FC1BFA5067F20DFA0CE Session Id:…

Microsoft 365 and Office | Other
asked 2025-12-01T21:13:09.65+00:00
Landon Nestor232 0 Reputation points
answered 2025-12-01T21:49:24.66+00:00
Arlene D 20,660 Reputation points Independent Advisor
0 answers

Why on the portal office it says Microsoft 365 A3 education but on my desktop app it says Microsoft 365 apps for enterprise? Provide sources

Why on the portal office it says Microsoft 365 A3 education but on my desktop app it says Microsoft 365 apps for enterprise? Provide sourcesIMG_0175.jpeg

Microsoft 365 and Office | Word | Other | Windows
asked 2025-12-01T21:17:38.13+00:00
Alan Lopez 20 Reputation points
commented 2025-12-01T21:48:52.11+00:00
Alan Lopez 20 Reputation points
2 answers

Word Document Pages Deleted

Hello, I was working on a Word document that is saved through One Drive. As I was typing, it deleted some pages and left the most recent paragraph as a track change from a Microsoft User. The Table of Contents has 16 pages reflected, but the document…

Microsoft 365 and Office | Word | For education | MacOS
asked 2025-12-01T21:10:42.5066667+00:00
Jocelyn Nicole Tapia 0 Reputation points
commented 2025-12-01T21:48:47.6833333+00:00
Jocelyn Nicole Tapia 0 Reputation points
1 answer

How do you identify orphaned apps in SharePoint server 2016

Central Admin has an error "content databases contained orphaned apps." The orphaned app isn't identified in the error message. I ran stsadm for each content database and cannot find any orphans. Note: This error occurred after a hardware /…

Microsoft 365 and Office | SharePoint Server | For business
asked 2025-12-01T21:47:56.61+00:00
UnderwoodMarlene-1858 115 Reputation points
answered 2025-12-01T21:48:12.5866667+00:00
Q&A Assist
3 answers One of the answers was accepted by the question author.

Subscription required for Power app with on-prem SQL Server as datasource

I lost access to Power app i created using SQL sever onprem as data source. which Subscription Licenses required to access Power app with SQL server as datasource.

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2025-12-01T19:27:12.72+00:00
Kanchibhotla, Venkatana 0 Reputation points
accepted 2025-12-01T21:47:02.4433333+00:00
Kanchibhotla, Venkatana 0 Reputation points
2 answers

Excel 2013 will not retain reference.

using Excel 2013. Not upgraded for reasons. Have a set of spreadsheets that have been working for quite a while. Tech had to upgrade Outlook pst file from 97-2002 format for storage reasons. After he was done, spreadsheets no longer work. When I…

Microsoft 365 and Office | Excel | For home | Windows
asked 2025-11-25T16:26:11.11+00:00
Darryl Hoar 201 Reputation points
commented 2025-12-01T21:46:26.11+00:00
Darryl Hoar 201 Reputation points
6 answers One of the answers was accepted by the question author.

chabge default font size in PPT for Mac

I am using Powerpoint for MAC Version 16.103.2 . I need to change the default font size but I can't find how to do that (yes it is explained for Windows on the Net but not for MAC). Please point me in the right direction!

Microsoft 365 and Office | PowerPoint | For home | MacOS
asked 2025-12-01T15:21:01.2866667+00:00
Peter van Willenswaard 0 Reputation points
commented 2025-12-01T21:44:12.5166667+00:00
John Korchok 222.8K Reputation points Volunteer Moderator
1 answer

How do I retrieve the detailed results of a poll created on Microsoft email?

Poll question was emailed out to a group, how do I retrieve the results of the poll?

Microsoft 365 and Office | Other
asked 2025-12-01T21:43:35.6733333+00:00
Lori Giles 0 Reputation points
answered 2025-12-01T21:43:42.5833333+00:00
Q&A Assist
0 answers

How do I install Microsoft 365 applications on a second device?

I am intending to add a device to my household for my spouse to use. I understand that this means I will need to purchase a new Windows license for the device (correct?), but what about the Office suite? Will I be able to install that software using my…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-01T21:43:31.8+00:00
Michael Terebey 0 Reputation points
2 answers

Lost access to personal Microsoft Account connected to Authenticator because of an upgrade to a new phone

I recently upgraded to a new iPhone and when the transfer occurred a new eSim was required as the new phone could not connect to the network. The old phone was not receiving notifications either as it was also not connecting to the network. At the store…

Microsoft 365 and Office | Subscription, account, billing | For home | iOS
asked 2025-12-01T17:05:00.8433333+00:00
Melissa Clark 0 Reputation points
edited the question 2025-12-01T21:41:03.4566667+00:00
Alex_T 3,405 Reputation points Microsoft External Staff Moderator
2 answers

First Letter Navigation in menu components

Some UI components, such as dropdow lists, do support first letter navigation, i.e. lets the user navigate through the items of a list based on the first letter of the item's title. Here is a concreate example: In Word, go to File > Options >…

Microsoft 365 and Office | Word | For home | Windows
asked 2025-12-01T21:06:37.1933333+00:00
Olivier Thiffault 0 Reputation points
answered 2025-12-01T21:40:00.87+00:00
John Korchok 222.8K Reputation points Volunteer Moderator
2 answers

I am having an issue with my login as a parent and organizer of my family package, there seems to be an old email address that needs to be deleted that I do not have access to

I purchased an office 365 family product. When I want to add my two daughters I get an error that I am not the organizer. But if I log into my account [Moderator note: personal information removed]@gmail.com it says that I am. My profile seems to be…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2025-12-01T16:42:54.27+00:00
Jacques Gerber 0 Reputation points
answered 2025-12-01T21:37:59.0266667+00:00
Katerina-N 3,045 Reputation points Microsoft External Staff Moderator
1 answer

Problem with product key redemption

The following message is displayed when I try to redeem the product key for Office home 2024. Please come back later to redeem your product key. Error Code: TooManyRequests Correlation…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-01T21:37:21.1+00:00
BN 0 Reputation points
answered 2025-12-01T21:37:39.5066667+00:00
Q&A Assist
1 answer

how to send a email invite to a family member when they get a new computer and kept their same email address?

How to send a email invite to a family member when they get a new computer and keep their same email address? She needs to have Microsoft 365 and office installed on the new computer.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-12-01T21:35:19.86+00:00
Tawania Bogans 0 Reputation points
answered 2025-12-01T21:35:28.7366667+00:00
Q&A Assist
1 answer One of the answers was accepted by the question author.

Sharepoint Flexible Section not Responsive !?

Hello, The flexible section isn't responsive, and the Copilot agent widget overlaps it. There's no problem with the standard sections. Are you experiencing the same issue? Is it possible to fix it? Thanks.

Microsoft 365 and Office | SharePoint | Other | Windows
asked 2025-10-30T09:24:34.64+00:00
CALOT Cedrine 25 Reputation points
commented 2025-12-01T21:34:51.4266667+00:00
Em McLarty 0 Reputation points
2 answers

emptied recycle bin and found many active files also delected

Emptied the recycle bin and then discovered MANY active files and folders were also deleted!! WHY and HOW can these files and folders be recovered. I do not use the Cloud!!

Microsoft 365 and Office | Other
asked 2025-12-01T18:04:25.62+00:00
Fred Gladden 0 Reputation points
commented 2025-12-01T21:34:28.35+00:00
Fred Gladden 0 Reputation points
2 answers

How to gain access to another of my accounts that is locked for too many password attempts after resetting password?

I have another outlook account that I created on my phone. I can't get the pc version and phone to sync. I was having trouble with my password and finally got it reset. Now on my PC during account login I am getting a message for too many attempts. I…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-12-01T21:31:38.61+00:00
Michael Johnston 0 Reputation points
answered 2025-12-01T21:33:09.1566667+00:00
Michael Johnston 0 Reputation points