Crobox

Carts & Courts Never held a padel racket? Perfect. Neither have half the guest list. Two hours of padel with people who spend their days thinking about product discovery. No talks, no demos, no badge scanning. Just rackets, drinks, and good conversation. We'll cover the basics on the court. Come as you are. Hosted by Crobox and Replenit. 📅 Thursday, October 29 📍 Padel NEXT Amsterdam 🕓 Doors open at 16:00 Sign-ups open here: https://lnkd.in/e53mY7vS #Ecommerce #ProductDiscovery #Padel

Every discount you send to an undecided shopper costs you twice. You give away margin on someone who would have paid full price. And you teach them that waiting pays. Doubt shows up in three different forms, and each one needs a different answer. Hesitation: engaged, can't decide. Confusion: wants information the page isn't giving. Friction: decided, blocked by the path. Only one of those is about price. The shoppers who leave because they're overwhelmed were never lost to a competitor. They were lost to your catalog. Resolve the doubt before the cart and the abandonment never happens. That's what ASICS did with a guided Shoe Finder: 16x ROI, 52% conversion lift, +15% AOV. New on the blog: the seven signals that show you which kind of doubt you're looking at. https://lnkd.in/e6DKi3tw #Ecommerce #ProductDiscovery #GuidedSelling

A good store associate asks three questions before showing you anything. What are you using it for. What went wrong with your last one. What matters more, comfort or speed. Then they hand you two options. Online, we do the opposite. We open with the full catalog and ask nothing at all. The shopper takes on the work the associate used to do, and most of them would rather not. Shoppers want a path through the options. Our 0.02 ↓ The brands pulling ahead right now are the ones asking better questions, earlier in the journey. Everyone else is still optimizing the search bar. A better search bar helps the shopper who already knows what they want. The one who doesn't is the one you're losing. #Ecommerce #GuidedSelling #CustomerExperience

Everyone in guided selling claims a conversion lift. Ask for the numbers and it usually gets quiet. We kept the receipts. Five brands. Five categories. 5.2x ROI. 16x ROI. +604% conversion rate. +27% AOV. 41.5x ROI. Years of learning how shoppers actually decide, now running inside the conversation. Which of these five is your bottleneck right now? #Ecommerce #GuidedSelling #RetailTech

We don't make the champagne. We just make it easier for shoppers to find what they came for. The rest tends to follow 🍾 Joris, our consumer psychologist and Head of R&D, will tell you the celebration is a behavioral response. He's not wrong. #Ecommerce #GuidedSelling #RetailTech

Last Friday we traded keyboards for surfboards. Quarterly day on the Dutch coast. Whole team, zero laptops. Our highlights... 14 new Product Finders launched in the first half of this year. One of them hit a 12.41% conversion rate inside its first 10 days. Across sportswear, outdoor gear, home appliances, kitchens, industrial tooling. Guided discovery works the same for a running shoe or a torque wrench. The launches that moved fastest were the ones where the client team owned the tool instead of just using it. Same energy behind Sagent. The team is deep in building it and cannot wait to show you. Some of the best thinking happens after you leave the office. Preferably barefoot. Camila Perez organized the whole thing 🫶 . Sand, vino, sunset, drinks, flawless. #CompanyCulture #Ecommerce #RetailTech #Crobox ☀️ 😎 🥂

21 and 22 April 2027, Excel London: our first time exhibiting at the Retail Technology Show. We know April is nine months away. The whole team is banned from bringing it up at lunch. We bring it up at lunch. 15,000+ retail leaders. 450+ suppliers. Two days built around one question: what's next for retail 🛒 Choice overload is real for shoppers everywhere. Guided Product Discovery is how we answer it, and RTS is where the people building the future of retail come to compare notes on exactly that. More on the stand, the sessions, and who from Crobox will be there as April gets closer. Comment if you'll be there too. #Crobox #RTS2027 #Ecommerce

A skincare brand showed us where they were losing shoppers last month. A shopper lands on the site, ready to spend. She's bought here before. Then meets 14 serums, 9 moisturizers, and a wall of bronzers. She doesn't have a skincare problem. She has a "what routine is right for me" problem. No one told her what to use, in what order, for her skin. So she did what we all do when a choice feels too big. She closed the tab and told herself she'd figure it out later. That's the part people miss about choice overload. It doesn't look like frustration. It looks like nothing. No complaint, no email, just a regular who came back, browsed, and left empty-handed. The fix was never fewer products. It was translation. Someone to turn a wall of ingredients into a routine that makes sense for her. That's what we're teaching Sagent to do. Turn "niacinamide, 10%, for hyperpigmentation" into "this one evens out your skin tone," and answers the question she actually asked. #Ecommerce #RetailTech #CustomerExperience #ConversationalAI

We've all been the person with 21 tabs open. You know roughly what you want. The webshop knows exactly what it has. And somehow, between those two things, the sale quietly disappears. Not because there wasn't a right product. Because nobody helped you find it. Here's a two-minute Friday story about the shopper we've all been, and the one question that would have closed the sale. #Crobox #Ecommerce #GuidedSelling #SagentAI #ConversationalAI

Last week we got the Crobox team together for our offsite 💚 A few days away from the day to day, in a pretty dreamy villa, with good food, some wine, and even better conversations. We took the time to reflect on how we work. What’s helping us move fast, what’s slowing us down, and what needs to change as we grow. A lot of honest discussions, different perspectives, and shared ownership across teams. And just as important, time to catch up properly, laugh, and enjoy being together outside of Slack and meetings. These moments matter. They keep us connected, sharp, and moving in the same direction. Now back to building 🚀 #Culture #Crobox #Offsite #Teamwork