Profiles

Posted a reply to Facing image size issue, on the site WordPress.org Forums:
Hi, Thank you for reaching out. Yes, I received this ticket: https://villatheme.com/supports/topic/facing-image-size-issue/ Please keep us…

Posted a reply to Template not recognized, on the site WordPress.org Forums:
Hi, Thank you for updating. By default, if those custom email types are found under…

Posted a reply to Support for email translation with TranslatePress, on the site WordPress.org Forums:
Hi, Thank you for reaching out. I recently received a ticket that has similar inquiry:…

Posted a reply to Issue with custom field value in emails (Lima → Lima Provincias), on the site WordPress.org Forums:
Please ensure you chose this category: https://snipboard.io/RxJDvn.jpg

Posted a reply to I’m using the premium version, but the counter isn’t working., on the site WordPress.org Forums:
You need to sign in to your Envato account before signing in to VillaTheme account…

Posted a reply to Throwing fatal error, on the site WordPress.org Forums:
Hello, Thank you for reaching out to us. Looks like you're using the premium plugin.…

Posted a reply to I’m using the premium version, but the counter isn’t working., on the site WordPress.org Forums:
Please try the "Login with Envato" green button instead of manually creating a new account…

Posted a reply to I’m using the premium version, but the counter isn’t working., on the site WordPress.org Forums:
Hello, Thank you for reaching out to us. Could you please create a support ticket…

Posted a reply to How to send a copy of the ‘Completed Order’ email to admin email too, on the site WordPress.org Forums:
Hi @avagolf The PHP snippet you shared is only used to re-trigger the “New Order”…

Posted a reply to EPOW and CURCY Support, on the site WordPress.org Forums:
Hello, Thank you for reaching out to us. Please create a support ticket on this…

Posted a reply to Does not work, on the site WordPress.org Forums:
For now it's not available for guests, I'm afraid

Posted a reply to Issue with custom field value in emails (Lima → Lima Provincias), on the site WordPress.org Forums:
Hello, Thank you for reaching out to us. Please create a support ticket on this…

Posted a reply to How to programmatically update tracking data from external Webhook (Qapla), on the site WordPress.org Forums:
I noticed a ticket on our Forum that has similar details: https://villatheme.com/supports/topic/order-tracking-from-qapla/ Is this your…

Posted a reply to How to programmatically update tracking data from external Webhook (Qapla), on the site WordPress.org Forums:
hanks for your purchase, and I’m sorry for the trouble you’re running into. Since this…

Posted a reply to Translatepress compatibility, on the site WordPress.org Forums:
Hi Camille, Thank you for reaching out. Please create a support ticket on this Support…

Posted a reply to lost the ability to upload multiple images at once, on the site WordPress.org Forums:
Hi, Thanks for checking in I asked our dev team again, but there’s no update…

Posted a reply to Vitracking down?, on the site WordPress.org Forums:
Hello, Thank you for reaching out to us. I don't encounter any issue with this…

Posted a reply to Selling in the US and Canada, on the site WordPress.org Forums:
Oh I see. Previously, we understood the question as being about the URLs on your…

Posted a reply to Bug report. Currency switcher not working in V 2.3.12, on the site WordPress.org Forums:
Thank you for the very detailed explanation and for the time you spent testing. We’ve…

Posted a reply to How to translate currencies in horizontal switcher., on the site WordPress.org Forums:
Hi, Thanks for reaching out. Unfortunately, at the moment, there is no built-in option to…

Posted a reply to Issue with Fixed Prices – Regular Price Not Applied When Product Is On Sale, on the site WordPress.org Forums:
Hi, Thank you for reaching out to us. And I'm sorry to hear the troubles.…

Posted a reply to Selling in the US and Canada, on the site WordPress.org Forums:
Hi, Thank you for reaching out. The feature that shows USD to US customers and…

Posted a reply to Admin API access token issue, on the site WordPress.org Forums:
Hi, I noticed you already have a ticket for the same issue: https://wordpress.org/support/topic/migrate-website-3/#post-18787365 Could you…

Posted a reply to Don’t use php_int_max for woocommerce_account_menu_items, on the site WordPress.org Forums:
Hi, Thank you for the detailed suggestion and for explaining your use case. At the…

Posted a reply to Consider switching the “no coupons” notice to an info notice, on the site WordPress.org Forums:
Thank you for confirming. In this case, I’m afraid we don’t change the notice element’s…

Posted a reply to MIssing General Tab, on the site WordPress.org Forums:
Hi, Thank you for your question. The General tab mentioned in the documentation is available…

Posted a reply to migrate website, on the site WordPress.org Forums:
Could you please create a support ticket on this Support Forum and share the message…

Posted a reply to Admin API access token issue, on the site WordPress.org Forums:
Hi, Thank you for your patience, and I’m sorry for the frustration this has caused.…

Posted a reply to Product personalization field, on the site WordPress.org Forums:
Hi, Thank you for sharing the example, we understand the use case. At the moment,…

Posted a reply to Currency Widget URL Issue in Latest Version, on the site WordPress.org Forums:
Hi, Thank you for reaching out. I don't encounter the same issue with version 2.2.10.…

Posted a reply to License not found, on the site WordPress.org Forums:
Hi, Thank you for reaching out to us. After buying the premium plugin, you would…

Posted a reply to Consider switching the “no coupons” notice to an info notice, on the site WordPress.org Forums:
Hi, Thank you for the detailed explanation. At the moment, the notice type itself can’t…

Posted a reply to migrate website, on the site WordPress.org Forums:
Hi,Thank you for your patience, and I’m sorry for the frustration this has caused.We’re aware…

Posted a reply to Partial Redemption of Coupons – Reminder, on the site WordPress.org Forums:
Hi, Thank you for following up and for sharing your thoughts - we appreciate the…

Posted a reply to Product personalization field, on the site WordPress.org Forums:
Hello, Thank you for reaching out to us. Could you share me a Temu products…

Posted a reply to Question regarding the features and display of the PRENA plugin, on the site WordPress.org Forums:
Hi, Thank you for your message and for your interest in upgrading. The Admin notification…

Posted a reply to Fatal error: Uncaught mysqli_sql_exception, on the site WordPress.org Forums:
Hi, Thanks for the update and for letting me know. I’m glad you were able…

Posted a reply to Cannot import Amazon reviews, on the site WordPress.org Forums:
Hello, Thank you for reaching out to us. Could you please create a support ticket…

Posted a reply to Mobile layout bug causing excessive vertical space in reviews, on the site WordPress.org Forums:
Hi Pedro, Thank you for reaching out. Can you try this custom CSS .wcpr-content .review-content-container…

Posted a reply to Plugin Not Creating Subscriptions, on the site WordPress.org Forums:
Hello, Thank you for reaching out to us. Could you please create a support ticket…

Posted a reply to Advanced Search, on the site WordPress.org Forums:
Hi, Thank you for reaching out. That is the document for the premium version of…

Posted a reply to Bug report. Currency switcher not working in V 2.3.12, on the site WordPress.org Forums:
If you’re unable to create a topic in that forum, please go to this one…

Posted a reply to Great Plugin, on the site WordPress.org Forums:
Thank you so much for the feedback!

Posted a reply to Shipping, on the site WordPress.org Forums:
Hi, Thank you for reaching out. I received a similar inquiry on our system this…

Posted a reply to Bug report. Currency switcher not working in V 2.3.12, on the site WordPress.org Forums:
Hello, Thank you for reaching out to us. Looks like you're using the premium plugin,…

Posted a reply to Visible HTML Code In Emails, on the site WordPress.org Forums:
Thank you for the feedback. I've received your ticket and replied: https://villatheme.com/supports/topic/visible-html-code-in-emails/ But I haven't…

Posted a reply to Download ID is changed?, on the site WordPress.org Forums:
Hi, Thank you for reaching out. Can I ask if you have run a conflict…

Posted a reply to Visible HTML Code In Emails, on the site WordPress.org Forums:
Hi, I’m really sorry for the delayed response, I completely overlooked your email. Thank you…

Posted a reply to The cron event list could not be saved, on the site WordPress.org Forums:
Hi, Thanks for the detailed report and for sharing the workaround. Appreciate you taking the…

Posted a reply to More Ideas, on the site WordPress.org Forums:
Thank you. We'll take that into consideration. We really appreciate your insights!