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Articles by Julian
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Sometimes, the biggest challenge isn't technology—it's trust. The Master in Innovation and Business helped one student reframe a solar startup from…
Sometimes, the biggest challenge isn't technology—it's trust. The Master in Innovation and Business helped one student reframe a solar startup from…
Liked by Julian D.
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Today I start my next chapter and journey as VP Sales EMEA at Coveo As many know, I have a strong love for all things commerce and discovery, most…
Today I start my next chapter and journey as VP Sales EMEA at Coveo As many know, I have a strong love for all things commerce and discovery, most…
Liked by Julian D.
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What a difference a week makes. #Salesforce World Tour London was only a week ago — and what an event it was. A fantastic opportunity to see, hear…
What a difference a week makes. #Salesforce World Tour London was only a week ago — and what an event it was. A fantastic opportunity to see, hear…
Liked by Julian D.
Experience & Education
Licenses & Certifications
Publications
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MAGIC MIRROR IN MY HAND...
Reply Twice
See publicationWe live in the "me" economy, in which young and old are becoming more demanding of our digital commerce experiences. As a consequence of this, investment in Customer Experience is fast becoming the basis upon which businesses are developing their present and future competitive advantage, fuelled primarily by digital innovation. The pressure is on businesses in all sectors to deliver products and services on their customers' terms, removing all hurdles and frustrations to please the customer, or…
We live in the "me" economy, in which young and old are becoming more demanding of our digital commerce experiences. As a consequence of this, investment in Customer Experience is fast becoming the basis upon which businesses are developing their present and future competitive advantage, fuelled primarily by digital innovation. The pressure is on businesses in all sectors to deliver products and services on their customers' terms, removing all hurdles and frustrations to please the customer, or more importantly, not to displease them.
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THINK BEYOND THE CUSTOMER EXPERIENCE AGENDA
Reply Twice
See publicationDigital Transformation has been the hotly debated business trend of the past 18 months, and no doubt will echo loudly across the next few years to come.
Projects
Honors & Awards
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2019 APAC Practice Development Partner of the Year
Mulesoft
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British Interactive Media Top 100 - 2015
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Languages
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French
Professional working proficiency
Organizations
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British Chamber of Commerce
Member
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Serangoon Dragons FC
Head Coach
Recommendations received
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LinkedIn User
4 people have recommended Julian
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We won! 🏆 I’m incredibly proud to share that Vanquis has taken home the award for Best App Redesign at the 2026 Financial Services Forum Awards for…
We won! 🏆 I’m incredibly proud to share that Vanquis has taken home the award for Best App Redesign at the 2026 Financial Services Forum Awards for…
Liked by Julian D.
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One of the great lessons from cycling is that every team member contributes differently, yet all contributions matter. In today's digital world…
One of the great lessons from cycling is that every team member contributes differently, yet all contributions matter. In today's digital world…
Shared by Julian D.
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The Tour de France begins with a team time trial. Eight riders. One route. One objective. Teams work as one unit, sharing the effort and racing…
The Tour de France begins with a team time trial. Eight riders. One route. One objective. Teams work as one unit, sharing the effort and racing…
Liked by Julian D.
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I am deeply honored and truly grateful for the opportunity to be promoted this year. This promotion is not just a personal milestone. It is the…
I am deeply honored and truly grateful for the opportunity to be promoted this year. This promotion is not just a personal milestone. It is the…
Liked by Julian D.
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When AI becomes essential to operations, IT needs more than adoption. See how 1,500 executives are planning for reliance, resilience and control.
When AI becomes essential to operations, IT needs more than adoption. See how 1,500 executives are planning for reliance, resilience and control.
Liked by Julian D.
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Excited to share that I’ve been promoted to Partner at EY. This milestone reflects the many teams, mentors, and clients who have shaped my journey…
Excited to share that I’ve been promoted to Partner at EY. This milestone reflects the many teams, mentors, and clients who have shaped my journey…
Liked by Julian D.
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Looking back at Agentforce World Tour Singapore, I am grateful to have been part of the Salesforce Partner Summit! It is a privilege to host an…
Looking back at Agentforce World Tour Singapore, I am grateful to have been part of the Salesforce Partner Summit! It is a privilege to host an…
Liked by Julian D.
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A little over a month ago, I began a new chapter at Salesforce as Regional Sales Director, leading the Mid-Market business in Singapore. I…
A little over a month ago, I began a new chapter at Salesforce as Regional Sales Director, leading the Mid-Market business in Singapore. I…
Liked by Julian D.
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One of the most fulfilling parts of leadership is seeing talented people grow, take on bigger responsibilities, and reach important career…
One of the most fulfilling parts of leadership is seeing talented people grow, take on bigger responsibilities, and reach important career…
Liked by Julian D.
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Microsoft just cancelled 100,000 Claude Code licenses. Uber blew its entire 2026 AI budget by April. The AI euphoria is meeting the AI invoice. And…
Microsoft just cancelled 100,000 Claude Code licenses. Uber blew its entire 2026 AI budget by April. The AI euphoria is meeting the AI invoice. And…
Liked by Julian D.
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Delayed, but never denied. I am incredibly thrilled to share that over the last weekend, I officially earned my COR.E Leadership Dynamics™…
Delayed, but never denied. I am incredibly thrilled to share that over the last weekend, I officially earned my COR.E Leadership Dynamics™…
Liked by Julian D.
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🚀 Incredible day at the Salesforce Agentforce World Tour Singapore! AI agent adoption is expected to jump 450% over the next two years (Salesforce)…
🚀 Incredible day at the Salesforce Agentforce World Tour Singapore! AI agent adoption is expected to jump 450% over the next two years (Salesforce)…
Liked by Julian D.
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Something occurred to me today as I was working across a number of different workstreams. There's an underrated skill emerging in the AI era, and…
Something occurred to me today as I was working across a number of different workstreams. There's an underrated skill emerging in the AI era, and…
Liked by Julian D.
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We're seeing incredible momentum across our Singapore business. Following our US$1 billion commitment to Singapore last year, we're delivering on the…
We're seeing incredible momentum across our Singapore business. Following our US$1 billion commitment to Singapore last year, we're delivering on the…
Liked by Julian D.
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