Identified - E-Verify is currently unavailable as a result of the U.S. federal government shutdown. This may impact customers using Fountain’s I-9 product.
For full details and guidance, please see our blog post: https://www.fountain.com/posts/government-shutdown-e-verify-unavailable-i9-compliance

Oct 03, 2025 - 12:19 PDT
Core Operational
API ? Operational
Dashboard Operational
Analytics and Search ? Operational
Webhooks Operational
Background Processing ? Operational
Infrastructure Providers Operational
Azure ? Operational
Heroku Operational
Cloudflare Cloudflare Authoritative DNS Operational
AWS s3-us-west-1 Operational
AWS s3-eu-west-1 Operational
AWS s3-ap-southeast-1 Operational
AWS s3-sa-east-1 Operational
Messaging Degraded Performance
Email ? Operational
Twilio SMS Long Code, North America Degraded Performance
Twilio SMS, Middle East & Africa Operational
Twilio SMS, Latin America Operational
Twilio SMS, Europe Operational
Twilio SMS Delivery Notifications & Status Callbacks Operational
Twilio SMS Short Code, North America Operational
WhatsApp ? Operational
Integrations Major Outage
Checkr Operational
DropboxSign ? Operational
Pusher Operational
Everify Major Outage
Other Integrations ? Operational
Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign Operational
Dropbox Sign, Fax, and Forms Send signature requests Operational
Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign Operational
Cronofy Operational
FountainAI Operational
FountainAI ? Operational
Worker Experience Platform Degraded Performance
Worker Experience Platform Degraded Performance
Hire Go / Assist Operational
Hire Go / Assist Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 4, 2025
Resolved - The scheduled maintenance has been completed
Oct 4, 00:29 PDT
Monitoring - The scheduled maintenance has been completed and we are monitoring the services
Oct 4, 00:19 PDT
Identified - We will be undergoing scheduled maintenance during this time.
Oct 4, 00:01 PDT
Investigating - In order to better serve our customers, we will be conducting internal maintenance which will cause temporary downtime across our network in the us-east-1 region on Saturday, October 04th 2025 from 9:00AM UTC to 11:00AM UTC. During this window, Fountain platform on web.fountain.com will be briefly inaccessible.
We apologize for any inconvenience this may cause.

Oct 4, 00:01 PDT
Oct 3, 2025

Unresolved incident: E-Verify Unavailable During U.S. Government Shutdown.

Oct 2, 2025
Resolved - Incident has been resolved
Oct 2, 12:03 PDT
Monitoring - Issue has been fixed and we are monitoring now.
Oct 2, 11:40 PDT
Identified - We are seeing delays in processing new data for our Analytics and Warehouse Connections due to an outage from one of our vendors. We'll update this page as the situation evolves.
Oct 1, 05:45 PDT
Oct 1, 2025
Sep 30, 2025

No incidents reported.

Sep 29, 2025

No incidents reported.

Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025

No incidents reported.

Sep 25, 2025

No incidents reported.

Sep 24, 2025
Resolved - This incident has been resolved.
Sep 24, 11:36 PDT
Monitoring - The issue has been fixed, and all services are now operational. Our team is closely monitoring the systems to ensure stability.
If you are still experiencing issues, please do a hard refresh of your browser or clear cache to load the latest updates.

Sep 24, 11:22 PDT
Identified - Issue has been identified.
Sep 24, 11:22 PDT
Investigating - We’re currently experiencing a site-wide issue affecting all Hire users. Our engineering team is actively investigating the cause and working to restore full functionality as quickly as possible.
Sep 24, 11:10 PDT
Sep 23, 2025

No incidents reported.

Sep 22, 2025

No incidents reported.

Sep 21, 2025

No incidents reported.

Sep 20, 2025

No incidents reported.