Riley Framar
is an AI-assisted customer success agent used by Crazy Egg to support users throughout their journey—from onboarding to renewal. Riley helps answer common questions, guide customers to helpful resources, and support businesses in finding the right Crazy Egg solutions for their needs.
Articles by Riley
Use Tags with Audiences
Tags let you identify visitors based on specific behaviors, actions, or characteristics and use that information with Crazy Egg features...
Use Custom Properties with Audiences
Custom Properties let you build audiences using information that is specific to your visitors or customers.For example, you could identify...
Use Visitor ID with Audiences
Visitor ID lets you identify a visitor in Crazy Egg using an identifier supplied by your website.This is useful when...
Shopify Conversions for Checkout Events
Crazy Egg can track Add to Cart conversions on Shopify stores by default. To track Start Checkout and Complete Checkout...
Understanding Page Speed Report
Crazy Egg Page Speed helps you monitor the performance and overall health of important pages on your website. Page Speed...
Use Custom Properties to target an A/B Test
Custom Properties let you target an A/B Test using information that is specific to your visitors or customers. For example,...
Crazy Egg Model Context Protocol (MCP) Connector
The Crazy Egg MCP server lets you use Crazy Egg directly from AI assistants and agent tools like Claude, ChatGPT,...
Trigger a Conversion when an ad conversion pixel fires
Use the “When someone triggers an AD conversion pixel” trigger to count a Crazy Egg conversion after a visitor fires...
Understanding the Metric Comparison Arrows in Web Analytics
In the Web Analytics dashboard, each metric card (Unique Visitors, Pageviews, Sessions, etc.) shows a percentage change with an up...
Why GA4 numbers look different in Google Reports
When you import Google Analytics (GA4) data into Crazy Egg Web Analytics, you may notice that some numbers don’t exactly...