Troubleshoot problems with Google Play Collections

I can’t add a Play widget to my Android device

Google Play Collections is currently available in the United States and is becoming available in select countries including Australia, Canada, Great Britain, Brazil, Mexico, Indonesia, India, and Japan. Google Play Collections is only available on devices that run Android 10 or up. If you’re outside of these countries, you can’t add a Google Play widget yet.

I can’t find content from my app in Collections

There are a few reasons you might not be able to find content from one of your apps in Collections.

  • The app might not be partnered with Collections.
    • Tip: All apps that are partnered with Collections will have an app tile in Collections Settings. If an app doesn’t have an app tile in Collections Settings, the app isn’t partnered with Collections at this time.
  • The app might not have been installed and/or updated by Google Play.
  • The app might have been configured not to show content in Collections.
  • The available Google Play Collections content categories may vary by country or region.
    • Tip: Features like Shopping, Food, Social, and Travel might be unavailable in some countries and regions.

I don’t like the content in my collections

Content recommendations in Collections come from the apps and not from Google Play.

Submit feedback on Google Play Collections

Your feedback helps us improve the Collections experience. To submit your feedback:

  1. Open the full screen Collections experience.
  2. At the top right, tap the Profile icon and then Help & feedback.
  3. Tap Send feedback.
  4. Enter your feedback.
  5. Tap Send.

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