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Dan Berthiaume

Articles by author

  • Jun 3 2016
    Rochester mall to make historic change
    The Marketplace Mall located in the Henrietta area of Rochester, New York, will convert to an outlet center.  
     
    The mall will undergo capital improvements, remerchandising of the retail mix, and will be rebranded as Marketplace Outlets. This is a first-of-its-kind full conversion of an enclosed regional mall to an outlet center. 
     
  • Jun 3 2016
    Small chain thinks big with personalized promotions
    Marc’s, a 58-store deep-discounter of grocery, health and beauty products and other items, is providing targeted recommendations with help from national partners.
     
    The Cleveland-based retailer is teaming up with Allrecipes to introduce in-store beacon-triggered experiences that provide shoppers with personalized meal recommendations through the Allrecipes Dinner Spinner app. In-store notifications are triggered on shoppers’ smartphones by a Verifone beacon system running on the Footmarks SmartConnect proximity platform.
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  • Jun 3 2016
    Walmart taking on Amazon with same-day delivery pilot
    Walmart is teaming up with a few third-party partners — including two names very familiar to consumers — to take on its biggest rival in the competitive in the area of online delivery.
     
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  • Jun 3 2016
    Online fraud losses skyrocket
    While online retailers generally understand that fraud can significantly cut into profits, they may not be aware of its full cost — or the different ways it can impact a business. 
     
    A new infographic from fraud and risk management technology provider Kount drives home the boomerang impact fraud has on e-commerce. Called “The 10 Deadly Costs of Fraud” for e-commerce retailers, here is a brief summary of its findings: 
     
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  • Jun 3 2016
    Tech Bytes: Why Aren't Customers Buying Social Buy Buttons?

    Consumers love to shop and love using social media, but somehow the two passions are not connecting.
     
    Twitter, which has been piloting an embedded buy button in tweets since September 2014, is abandoning the effort. Recent studies from Forrester and GlobalWebIndex indicate generally low consumer usage rates for social buy buttons, which are also offered by platforms such as Pinterest and Instagram.
     

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  • Jun 3 2016
    Study: Consumers want personalization, but most companies not on board

    Customers know what prompts them to make purchases, but the companies doing the selling may not be aware.

    A global, cross-industry study released by technology services provider Mindtree, “Winning in the Age of Personalization,” shows that 78% of consumers indicate that personalized promotions encourage them to buy products and services they have purchased before. Almost as many (74%) say personalized promotions encourage them buy relevant products and services they have never purchased.

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  • Jun 2 2016
    Five Below goes above expectations in Q1; plans 85 new stores

    Specialty retailer Five Below Inc. beat Wall Street projections for earnings and same-store sales in a hot first quarter of fiscal 2016.

    Net income was $6.8 million, up 58% from $4.3 million the same quarter a year earlier. Higher gross profit and lower expenses boosted profit. Net sales rose 25% to $192.7 million, from $153.7 million. And the company reported same-store sales growth of 4.9%.

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  • Jun 2 2016
    May same-store sales fizzle

    With a couple of exceptions, May same-store sales figures reported by several major apparel, specialty and discount chains were less than impressive.

    First the good news. Bath & Body Works reported a 3% same-store sales lift for May 2016 compared to the same month a year earlier. Same-store sales at Costco Wholesale Corp. and L Brands were flat, which may not sound that encouraging but was better than most other retailers reporting figures for the month.

    Here is a roundup of other chains reporting negative same-store sales growth for the month.

  • Jun 2 2016
    Walmart finds interesting use for drones

    Drones are getting a lot of attention as a means of delivering products to customers. However, Walmart is reportedly testing the applicability of drones a little further back in the supply chain.

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  • Jun 2 2016
    Survey: What social platform influences back-to-school shoppers?

    The current school year is just ending, but consumers are already looking ahead to the fall.

    According to a new survey of 300 U.S. adults who plan on leading their families’ back-to-school shopping efforts from social engagement firm Crowdtap, blogs and social media conversations rival traditional advertising formats (e.g. magazine circulars and TV ads) when it comes to what drives back-to-school purchases.

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