Welcome to the Federal Communications Commission’s Privacy Program web page. Federal law requires us to tell you how we collect, use, share, and protect your personal information. Federal law also limits how we can use your personal information. Protecting the privacy and security of the personal information the FCC collects and uses is very important to us. This web page provides information about the various systems of records where your information may be stored, computer matching agreements the FCC has entered into, how to make a Privacy Act Request, and other useful information on how the FCC complies with the Privacy Act of 1974.
- Systems of Records
- Systems of Records Exempt from the Privacy Act
- How to Make a Privacy Act Request
- Privacy Act Implementation Rules
- Computer Matching Agreements
- Privacy Impact Assessments
- Contact Information
Systems of Records
The Privacy Act defines a System of Records as “a group of any records under the control of any agency from which information is retrieved by the name of the individual or by some identifying number, symbol, or other identifying particular assigned to the individual.” 5 U.S.C. § 552a(a)(5). Federal agencies are required to make the public aware of what Systems of Records they maintain. The table below lists and provides links to the Commission’s System of Records Notices.
| Systems of Records | Federal Register Citation | Federal Register Publication Date | |
| FCC-1 | Outreach | 86 FR 46250 | 8/18/2021 |
| FCC-2 | Business Contacts and Certifications | 88 FR 77580 | 11/13/2023 |
| FCC-3 | FCC Identity, Credentialing, and Access Management (ICAM) | 88 FR 88611 | 12/22/2023 |
| FCC/CGB-1 | Informal Complaints, Inquiries, and Requests for Dispute Assistance | 89 FR 20203 | 3/21/2024 |
| FCC/CGB-3 | National Deaf-Blind Equipment Distribution Program | 88 FR 60451 | 9/1/2023 |
| FCC/CGB-4 | ITRS-URD Program | 88 FR 60455 | 9/1/2023 |
| FCC/EB-5 | Enforcement Bureau Activity Tracking System (EBATS) | 88 FR 72071 | 10/19/2023 |
| FCC/IB-1 | International Bureau Filing System | 86 FR 43237 | 8/6/2021 |
| FCC/MB-1 | Media Ownership and Equal Employment Opportunity Forms and Reports | 89 FR 74943 | 9/13/2024 |
| FCC/MB-2 | Online Public Inspection File | 89 FR 74946 | 9/13/2024 |
| FCC/OCBO-1 | Small Business Contacts Database | 86 FR 20147 | 4/16/2021 |
| FCC/OEA-6 | Broadband Data Collection | 87 FR 32411 | 5/31/2022 |
| FCC/OET-1 | Experimental Radio Station License Files | 89 FR 85205 | 10/25/2024 |
| FCC/OET-2 | Equipment Authorization Electronic Filing System | 89 FR 85203 | 10/25/2024 |
| FCC/OGC-3 | Adjudication of Internal Complaints Against Employees | 89 FR 88766 | 11/08/2024 |
| FCC/OGC-5 | Pending Civil Cases | 89 FR 89639 | 11/13/2024 |
| FCC/OIG-3 | Investigative and Audit Files | 88 FR 41398 | 6/26/2023 |
| FCC/OLA-1 | Legislative Management Tracking System (LMTS) | 89 FR 56373 | 7/9/2024 |
| FCC/OMD-2 | Labor Relations and Employee Performance Files | 86 FR 14110 | 3/12/2021 |
| FCC/OMD-3 | Federal Advisory Committee Act (FACA) Membership Files | 85 FR 71337 | 11/9/2020 |
| FCC/OMD-13 | Data Quality Comments | 83 FR 51949 | 10/15/2018 |
| FCC/OMD-16 | Personnel Security Files | 86 FR 50349 | 9/8/2021 |
| FCC/OMD-17 | Freedom of Information Act (FOIA) and Privacy Act Requests | 88 FR 74179 | 10/30/2023 |
| FCC/OMD-18 | FCC Wireless Communications Information | 88 FR 90186 | 12/29/2023 |
| FCC/OMD-23 | Cadapult Space Management System (CSMS) | 89 FR 1572 | 1/10/2024 |
| FCC/OMD-24 | Physical Access Control System (PACS) | 88 FR 90183 | 12/29/2023 |
| FCC/OMD-25 | Financial Operations Information Systems (FOIS) | 88 FR 81411 | 11/22/2023 |
| FCC/OMD-28 | Time and Attendance Records | 89 FR 51338 | 6/17/2024 |
| FCC/OMD-29 | Motor Vehicle Management Program (MVMP) | 85 FR 29713 | 5/18/2020 |
| FCC/OMD-30 | FCC Visitors Database | 89 FR 22722 | 4/2/2024 |
| FCC/OMD-31 | Private or Civil Injury Claimants | 85 FR 52999 | 8/27/2020 |
| FCC/OMD-32 | FCC Telework Program | 86 FR 36135 | 7/8/2021 |
| FCC/OMD-33 | Ensuring Workplace Health and Safety in Response to a Public Health Emergency | 86 FR 32674 | 6/22/2021 |
| FCC/OS-1 | Electronic Comment Filing System (ECFS) | 89 FR 81527 | 10/8/2024 |
| FCC/OS-2 | Integrated Library System (ILS) Records | 89 FR 87875 | 11/5/2024 |
| FCC/OWD-1 | FCC Accommodation Requests | 89 FR 5233 | 1/26/2024 |
| FCC/OWD-2 | Alternative Dispute Resolution (ADR) Program | 84 FR 14374 | 4/10/2019 |
| FCC/PSHSB-1 | FCC Emergency and Continuity Alerts and Contacts System (ECACS) | 86 FR 41845 | 8/3/2021 |
| FCC/WCB-1 | Lifeline Program | 89 FR 28777 | 4/19/2024 |
| FCC/WCB-2 | Toll Free Number Auction System | 84 FR 54900 | 10/11/2019 |
| FCC/WCB-3 | Affordable Connectivity Program | 89 FR 28780 | 4/19/2024 |
| FCC/WCB-4 | Consumer Challenge Process | 86 FR 15483 | 3/23/2021 |
| FCC/WCB-6 | USAC Customer Relationship Management | 89 FR 28774 | 4/19/2024 |
| FCC/WTB-1 | Wireless Services Licensing Records | 88 FR 72068 | 10/19/2023 |
| FCC/WTB-6 | Archival Radio Operator Records | 88 FR 72073 | 10/19/2023 |
| FCC/WTB-7 | Licensing and Related Support Services | 86 FR 14428 | 3/16/2021 |
Government-wide Systems of Records
In addition to the Commission's systems of records there are also government-wide Systems of Records. These government-wide Systems of Records represent instances in which a Federal agency has published a System of Records that covers that type of information for all Federal agencies. Thus the FCC does not have to publish its own System of Records Notices if the categories of information and the individuals whose information is included are covered by a Government-wide Systems of Records Notice.
Systems of Records Exempt from the Privacy Act
The following Systems of Records are totally or partially exempt from Subsections (c)(3), (d), (e)(1), (e)(4)(G), (H), and (I) and (f) of the Privacy Act of 1974, 5 U.S.C. 552a, and from 47 CFR §§ 0.554-0.557 of FCC Rules:
- FCC/EB-5, Enforcement Bureau Activity Tracking System (EBATS), Exempt under (k)(1), (k)(2), (k)(3), and (k)(5) of the Act and Section 3056 of title 18. See 49 Fed. Reg. 13366, 13369 (April 4, 1984)
- FCC/OMD-16, Personnel Security Files, Exempt under (k)(2) and (k)(5) of the Act. See 47 Fed. Reg. 13366, 13370 (April 4, 1984)
- FCC/OIG-3, Investigative Files, Exempt under (j)(2) and (k)(2) of the Act. See 58 Fed. Reg. 11549 (February 26, 1993)
- FCC/WTB-5, Application Review List for Present or Former Licensees, Operators, or Unlicensed Persons Operating Radio Equipment Improperly, Exempt under (k)(1), (k)(2), and (k)(3) of the Act. See 47 Fed. Reg. 13366, 13369 (April 4, 1984)
- FCC/WTB-6, Archival Radio Operator Records, Exempt under (k)(1), (k)(2), and (k)(3) of the Act. See 47 Fed. Reg. 13366, 13369 (April 4, 1984)
How to Make a Privacy Act Request
Individuals may request access to or amendment of records pertaining to themselves and maintained within a Commission system of records, in accordance with the Privacy Act, 5 U.S.C. 552a. Certain exemptions and limitations apply. See 47 CFR Subpart E, Privacy Act Regulations.
To make a Privacy Act request, complete and submit a FCC Privacy Identity Affirmation Form to:
Or via mail at:
Office of General Counsel
Federal Communications Commission
45 L Street NE
Washington, DC 20554
Privacy Act requests must identify which system(s) of records the request pertains to, and include verification of the requester’s identity.
FCC Privacy Act Implementation Rules
The implementation of the FCC's Rules promulgated pursuant to 5 U.S.C. § 552a(f) of the Privacy Act are found at 47 CFR Sections 0.551 – 0.561.
Computer Matching Agreements
Below is a table of the FCC’s Computer Matching Agreements, their corresponding Federal Register Notices and the FCC’s Annual Computer Matching Reviews and Reports.
| Source Agency | Matching Agreement | Matching Notice | Effective |
| Arizona Department of Economic Security | Lifeline & ACP | 90 FR 22482 | 6/27/25 – 12/27/26 |
| Colorado Governor's Office of Information Technology | Lifeline & ACP | 90 FR 2697 | 2/12/25 – 8/12/26 |
| Connecticut Department of Social Services | Lifeline & ACP | 89 FR 22717 | 5/2/24 – 11/2/25 |
| Florida Department of Children and Families, Office of Economic Self-Sufficiency | Renewal Lifeline & ACP | 88 FR 20167 | 11/5/24 – 11/5/25 |
| Georgia Department of Human Services, Department of Children and Family Services | Lifeline & ACP | 89 FR 24476 | 5/8/24 – 11/8/25 |
| Indiana Family and Social Services Administration, Division of Family Resources | Renewal | 88 FR 56020 | 3/14/25 – 3/16/26 |
| Iowa Department of Human Services | Lifeline & ACP | 89 FR 13082 | 3/22/24 – 9/22/25 |
| Kentucky Cabinet for Health and Family Services, Division of Family Support | Renewal Lifeline & ACP | 88 FR 84326 | 7/4/25 – 7/3/26 |
| Michigan Department of Health and Human Services | Renewal Lifeline & ACP | 88 FR 60454 | 4/2/25 - 04/1/26 |
| Minnesota Department of Human Services | Lifeline & ACP | 90 FR 24406 | 7/10/25 – 1/10/27 |
| Mississippi Department of Human Services | Lifeline & ACP | 90 FR 10637 | 3/27/25 – 9/27/26 |
| Missouri Department of Social Services | Lifeline & ACP | 90 FR 10635 | 3/27/25 – 9/27/26 |
| Nevada Department of Health and Human Services, Division of Welfare and Supportive Services | Lifeline | 90 FR 11832 | 4/11/25 – 10/11/26 |
| New Mexico Human Services Department | Renewal Lifeline & ACP | 88 FR 84324 | 7/4/25 – 7/3/26 |
| North Carolina Department of Health and Human Services | Lifeline & ACP | 90 FR 10636 | 3/27/25 – 9/27/26 |
| Pennsylvania Department of Human Services | Renewal | 88 FR 55042 | 3/13/25 - 3/12/26 |
| Puerto Rico Department of the Family | Renewal Lifeline & ACP | 88 FR 63104 | 4/16/25 - 4/15/26 |
| South Carolina Department of Social Services | Lifeline & ACP | 89 FR 66110 | 9/13/24 – 3/13/26 |
| Tennessee Department of Human Services | Lifeline & ACP | 90 FR 10630 | 3/27/25 – 9/27/26 |
| U.S. Department of Education | ACP ACP Renewal | 88 FR 23675 | 11/18/24 – 11/17/25 |
| U.S. Department of Health and Human Services (HHS), Centers for Medicare & Medicaid Services | Renewal Lifeline & ACP | 88 FR 59523 Correction: 88 FR 62572 | 4/15/25 – 4/14/26 |
| U.S. Department of Housing and Urban Development (HUD) | Renewal Lifeline & ACP | 86 FR 67281 | 4/30/25 – 4/29/26 |
| U.S. Department of Veterans Affairs | Lifeline & ACP | 90 FR 11831 | 4/11/25 – 10/11/26 |
| Utah Department of Workforce Services | Lifeline & ACP | 90 FR 10634 | 3/27/25 – 9/27/26 |
| Virginia Department of Social Services | Lifeline & ACP | 89 FR 65623 | 9/11/24 – 3/11/26 |
| Washington State Department of Social and Health Services, Economic Services Administration | Lifeline & ACP | 89 FR 65624 | 9/11/24 – 3/11/26 |
| Wisconsin Department of Health Services and Department of Revenue | Renewal Lifeline & ACP | 88 FR 63105 | 4/16/25 – 4/15/26 |
Data Integrity Board’s Annual Matching Activity Review and Reports
As directed by OMB Circular A-108, the Commission’s Data Integrity Board’s Annual Matching Activity Review and Reports submitted to the Office of Management and Budget (OMB):
Privacy Impact Assessments (PIAs)
FCC PIAs
- Auction Bidding System (ABS) Flexible Auction Bidding System (FABS)
- Billing and Collection Agent Program Boundary (BCAP)
- Box Boundary PIA
- Broadband Data Collection (BDC)
- Broadband Dead Zone Report and Consumer Broadband Test PIA
- Catapult Locator System PIA
- Commission Registration System (CORES) Boundary
- Consumer and Governmental Affairs Bureau (CGB) PIA
- Customer Comment Database PIA
- Data Quality Comments PIA
- Disaster Information Reporting System (DIRS)
- Electronic Comment Filing System (ECFS) PIA
- Emergency Contact List PIA
- Enforcement Bureau Boundary PIA
- Equipment Authorization Records and Files PIA
- Experimental Radio Station License Files PIA
- Facebook, X (Twitter), Instragram, LinkedIn, and YouTube PIA
- FCC ESI Saas-1 (M365) LMTS
- FCC Speed Test App
- FCC Visitors Database PIA
- Federal Advisory Committee Membership File (FACA) PIA
- Financial Accounting Information Systems PIA
- Freedom of Information Act PIA
- Genesis Boundary PIA
- Informal Complaints and Inquiries PIA
- Integrated Library System Records PIA
- Integrated Spectrum Auction System PIA
- Labor and Employee Relations Case Files PIA
- Legislative Management Tracking System (LMTS) PIA
- Microsoft 365 PIA
- Monster Hiring Management Enterprise (MHME) PIA
- O365 PIA
- OEA Auction Bidding System, Flexible Auction Bidding System PIA
- OEA Integrated Spectrum Auction System PIA
- Office of General Counsel Boundary PIA
- Office of Inspector General PIA
- Office of Inspector General (OIG) Boundary PIA
- Okta PIA
- Pay, Leave, and Garnishment Records PIA
- Paycheck8 PIA
- Personnel Availability Management System (PAMS) PIA
- Personnel Case Adjudications Tracking System (PCATS) PIA
- Physical Access Control System PIA
- PSHSB Continuity of Operations Plan (COOP) PIA
- Reasonable Accommodation Requests PIA
- Reassigned Numbers Database PIA
- Remedy Ticket System (Service Center) PIA
- Revenue Management Information System PIA
- SAP Successfactors PIA
- ServiceNow PIA
- Small Business Contacts List PIA
- Telephone Call Details PIA
- Transit Benefit and Parking Permit Programs PIA
- Universal Licensing System Boundary
- Universal Licensing System 2.0 (ULS2)
- Urban Rate Survey (URS) PIA
- Violators Files PIA
- WebTA Information System PIA
- WidePoint-Intelligent Technology Management System (ITMS) Boundary PIA
- Wireless Services Licensing Records (ULS) PIA
- Zendesk PIA
USAC PIAs
- Connected Care Pilot Program PIA
- Customer Relationship Management System (CRM) PIA
- Document Redaction Solution (DRS) PIA
- Emergency Broadband Benefit Program PIA
- Enterprise Data Services (EDS) PIA
- High Cost Broadband Portal (HCBP)
- High Cost Low Income 2.0 (HCLI 2.0) PIA
- National Lifeline Accountability Database PIA
- National Verifier Lifeline Eligibility Database PIA
- Robotic Process Automation (RPA) PIA
- Rural Health Care (RHC) System Boundary
- USAC Financial System (UNIFI)
Rolka Loube PIAs
- ACES System PIA
- Audit Case Management (ACM) System PIA
- Disbursement Authorization Queue (DAQ) System PIA
- iTRS URD for VRS System PIA
- National Deaf Blind Equiment Disbursement Program (NDBEDP) System PIA
- QuickBooks for TRS System PIA
- TRS Determinations System PIA
- User Registration Database Internal (URDI) Application PIA
Contact Information
For questions on the FCC’s implementation of the Privacy Act or to file a Privacy Act request, please contact:
Shana M. Yates
Katie Morehead
Irene Ly
Danielle Pruden

