Skip to main content

You are not logged in. Your edit will be placed in a queue until it is peer reviewed.

We welcome edits that make the post easier to understand and more valuable for readers. Because community members review edits, please try to make the post substantially better than how you found it, for example, by fixing grammar or adding additional resources and hyperlinks.

2
  • 3
    +1 - agreed about removing emotion, but as a self employed or sole contractor the dynamic is a bit different to a large corporation - if I had an invoice go late I’d discuss it with the project’s budget holder (who sometimes had no control over the actual payment process) and keep them informed if it needed to go further - it was a much more personal touch than a utility company sending round a van to disconnect you for non-payment :-). But still, as you say, get the right terms in your contract and use it as leverage where needed. Commented 2 days ago
  • 2
    @mclayton: I agree completely. My main point was to shift non-payment from being OP's problem ("I have to beg to get my money") to being the customer's problem ("the late fees and interest keep accumulating, I need to sort this out quickly!") by changing the "default process" that happens in a non-payment situation. Of course, on an interpersonal level, there is a lot of nuance possible. Commented 2 days ago