Return a Kindle Book Order
Cancel an accidental book order within seven days.
Where a book has been partially read or in cases of abuse, refunds may be denied. Approved refunds are credited to the original payment source within three to five days.
- Go to Manage Your Content and Devices and sign in with the same Amazon account information you used to purchase your content.
- From Your Content, select the Actions button next to the title you want to return, and then select Return for Refund.
- In the pop-up window, choose the reason for return, then select Return for Refund.
If you have a high rate of return requests in your account history or you have partially read a book, the self-service refund option may not be available to you. If there is no option directly available in Manage My Content and Devices to Return for Refund, please contact Customer Service or call 1800 323 208 for assistance.
Our returns and refund policies do not limit other rights and remedies you may have under law such as the Australian Consumer Law, including in respect of faulty items. If you need to return a faulty item, please contact Customer Service by calling 1800 323 028.
