What Happens When I Close My Account?

If you have uploaded your own content in one of our services (e.g. Amazon Photos) you may want to download that content before closing your account.

Closing your account permanently means you won't have access to the products and services associated with your closed account, including:

• Your customer profile including your reviews, discussion posts, returns and refunds for orders.
• Your Amazon Web Services (AWS) account and the resources in your account.
• Your Prime memberships will be cancelled across all Amazon websites.
• Your Amazon Selling Partner account associated with your Amazon account, and the data associated with that account and Seller Central.
• Your Amazon Associates Programs account.
• Your Amazon Business user account and the data associated with that user account on Amazon Business.
• Amazon Pay. This includes:
  • Viewing past orders and filing Amazon Pay A-to-Z Guarantee claims.
  • Purchases using Amazon Pay that have not yet been billed and closed prior to closing your Amazon account may still be charged based on the merchant’s shipment timing.
  • Any subscriptions where Amazon Pay is the payment method will have to be updated with a new payment method. It is your obligation to provide the subscription provider with a new payment method for billing.
  • All the bureau records (CIBIL) will get purged from Amazon Database within 30 days
• Your available Amazon Gift Cards balance will no longer be available for you to spend.
  • You can check your balance on the Gift Cards Balance and Ledger page. You will not be able to redeem any additional Gift Cards.
  • Any Gift Cards you have sent to other customers can still be redeemed on their accounts.
  • Any third-party gift cards purchased from Amazon will still be valid at those third-party websites.
  • If you have purchased gift cards on behalf of a Corporate incentive program, you must unenroll from that Corporate Gift Card program with the Corporate account manager.
• Your comiXology account, content, subscriptions, gift cards and wish lists.
• Your profile and preferences on wholefoodsmarket.com.
• Your linked IMDbPro membership subscription and order history. Your account created on IMDb.com will not be closed.
• Your Amazon Registry TLD account, including all domains (.bot, .moi, etc.) purchased through a third-party registrar, and any value-added services.

• Your Digital Content and Services:
  • Your Prime Video account including watchlist, recommendations, subscriptions, and videos (including videos you purchased).
  • Your Amazon Music purchases, playlists and content.
  • Your Amazon Photos (previously Amazon Drive) account and all account content.
  • Your Audible profile and membership(s), credits, and access to your Audible content (audiobooks, podcasts, etc.).
  • Your Kindle content and subscriptions, and any notes or annotations created through your account.
• Your Kindle Direct Publishing account.
• Author Central and related author's pages.
• Your Amazon Appstore purchases and available coins.
• Your Amazon device(s), such as Echo, Tablets, E-Readers, Fire TV etc., will no longer be registered to your Amazon account, and you will no longer have access to Amazon services on your device(s) unless you register the device to another active account.
  • Information stored in Amazon applications on Fire tablets, such as saved contacts or calendar events, bookmarks in the Maps app, and any device backups.
  • You can download your contacts or calendar events using in-app download functionalities.
• Alexa, the Alexa app and services available through Alexa (e.g. skills, alarms, lists, etc.) on your Alexa-enabled devices. Your voice recordings along with other Alexa content and data.
• Your Amazon Flex Account.

For more information on how to request the closure of your account, visit Request the Closure of Your Account and the Deletion of Your Personal Information.