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Nic Benders shared thisAnd it's in the can! That was fun. Extra huge thanks to Lauren Peate for being willing to be my first ever interview subject and dumping out a whole desk drawer worth of science on AI and team metrics. Also, I regret not asking why she thinks dashboards should die! Maybe I'll have to get her back for a Part Two at some point....Nic Benders shared this🌴 Step into #TheO11yCafe, a virtual tropical oasis where we escape the grind to talk about all things data, insights, and observability. Hosted by our "Barista of Bytes" Nic Benders, we’re serving up real, unfiltered conversations. ☕ Today’s Special: We’re pulling up a chair with Lauren Peate, Founder & CEO of Multitudes, to look at the impacts of AI on engineering teams. Lauren will share insights from the front lines of developer analytics, exploring how AI integration affects engineering health, team productivity, and the metrics that actually matter. Grab your coffee and tune in.
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Nic Benders reposted thisNic Benders reposted thisIs AI actually making your engineering teams more productive, or just creating new bottlenecks? ☕ Grab your favorite brew and join us on Wednesday for the first episode of #TheO11yCafe, your go-to spot for all things data, insights, and observability. In this episode, Nic Benders will sit down with Lauren Peate, Founder & CEO of Multitudes, to look at the impacts of AI on engineering teams. She will share insights from the front lines of developer analytics, exploring how AI integration affects engineering health, team productivity, and the metrics that actually matter. 🗓️ When: This Wednesday, July 8 @ 9am PT 📍 Where: Streaming live on New Relic's LinkedIn page Grab a coffee and we'll see you at the Cafe! ☕🌴
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Nic Benders shared thisThis was a ton of fun! Lee and I worked together back a dozen years ago and so much has changed in the industry, but so much hasn't changed yet. Can we ever get past ops being charts and alerts? On the other hand, LLMs are everybody's favorite hammer, but maybe not everything is a nail.Nic Benders shared thisNic Benders is the Chief Technology Strategist at New Relic. He joins Lee Atchison to discuss the frontier of AI driven observability and observing AI systems. Listen here: https://lnkd.in/gFKqi8MPNew Relic and Agentic DevOps with Nic Benders - Software Engineering DailyNew Relic and Agentic DevOps with Nic Benders - Software Engineering Daily
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Nic Benders shared thisThirty years ago, we were obsessed with the scrum of hardware trade shows. Today, it’s the sheer complexity of the AI stack. Yet dashboards today still look a lot like the ones that we built back when COMDEX was king. Most Observability tools are built for a reality that no longer exists. We’re moving past the era of just spotting problems. If your tool doesn't help you solve the problem autonomously, is it really helping you scale, or is it just another source of noise? On February 24, we’re hosting New Relic Advance to talk about the shift from insight to autonomy, and a bit of a back to the future moment for APM as we evolve the technology into the AI era. Sign up here: https://bit.ly/45Mf6Ry
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Nic Benders shared thisI had a great time with Cory O'Daniel on the Platform Engineering Podcast recently. We talked about when New Relic (first) showed me I was an idiot, how the world changes with AI writing software now, and what even is Observability? Plus: Cory gets menaced by bees! Good times. https://lnkd.in/gwhvHg8T
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Nic Benders shared thisOur latest 2025 Observability Forecast for Financial Services confirms a harsh reality for modern engineering teams: technical complexity is now the biggest barrier to achieving full-stack visibility. When outages cost $1.8 million per hour, it’s a liability. To solve this, about half of the FinServ industry is deploying AI monitoring, treating observability as a proactive system of intelligence rather than a reactive dashboard. As firms navigate a dual-speed reality by balancing the agility of fintech challengers against the rigid security requirements of legacy systems, two architectural priorities have become non-negotiable: – AI-Driven Correlation: With 38% of #FinServ leaders citing AI as a primary driver for observability, the shift from "searching for logs" to "acting on insights" is well underway. – Tool Consolidation: High-performing teams are moving away from fragmented toolsets that create data silos and toward unified platforms that offer a single source of truth. Get all the technical benchmarks in the full report: https://lnkd.in/gQJGq9ti #FinServ2025 Observability Forecast for Financial Services2025 Observability Forecast for Financial Services
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Nic Benders shared thisThink telcos are "old skool"? Not in AI monitoring. We broke out the data from our 2025 Observability Report and it had some surprises. Telecommunications providers are outpacing the global average in AI adoption. 74% of telco organizations have deployed AI monitoring, far exceeding the global average of 54%. This shift is critical as outage costs rise—hitting $2 million per hour for telcos and $1.6 million per hour for IT organizations. The payoff is clear: 58% of telcos see observability delivering an ROI of 2x or more. https://lnkd.in/gEzdupgg2025 Telecommunications & Technology Observability Report2025 Telecommunications & Technology Observability Report
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Nic Benders shared thisI'm heading back to Re:Invent again! Which always makes me think about this Wired magazine piece from thirty (!!!) years ago about the annual Comdex event in Las Vegas: > For one week Comdex convenes a socioeconomic nation - the future of advanced capitalism - which many of us only read hints of in the business section of our morning papers. > Don't think Comdex is just a carnival of booths - it's a war zone. The companies are going at it banner to banner, promotion to promotion, image to image. Comdex is distant memory now, but that "war zone" really lives on at the Re:Invent Expo Hall. If you're there, shoot me a DM or come say "hi" at the booth. We'll be Booth 265 this year. #AWSreinvent (And yes, the title of the Wired piece was "Moronic Inferno". I think about it every year.)
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Nic Benders shared thisI want to call out two interesting things about this story from our Distributed Tracing team: The first is the secret advantage of being a software company that makes software for people who make software. Have a problem running the platform at scale? Let's add a feature to help, and help our customers along the way too. Got an idea for a new feature? Try it out internally and see how it works on a live production environment before it ever goes to the first external customer. Market research and user studies are fine, but there is just no substitute for picking up a tool yourself and using it to solve a real world problem to tell you what's just okay versus what is great. No report can tell you that. You have to feel it. That means that stories like this also reveal how we think about our own platform and what we think "great" means. For us, business impact, not technical tasks, are the measures of success. The second thing is that people, especially engineers, are often quick to create a dichotomy between cost efficiency and reliability. Again and again though, I've seen the opposite. When you dive into inefficient resource usage, you will almost always find that the same issues that waste your money are also making your system less stable. Identifying, tracking, and solving those high-utilization spots will save you money AND keep the pager quiet.Nic Benders shared thisHow do we make our observability platform more efficient? By using it ourselves. Our team recently tackled an interesting challenge inside New Relic: how to make our own distributed tracing pipeline leaner and faster without sacrificing reliability. It started as a small experiment; a “what if” question about how we store and compress data in Redis; and turned into a major optimization that cut memory and network usage dramatically. The best part? Every insight came from the same platform our customers use to monitor and optimize their own systems. Learn how we did it in our latest blog post: https://lnkd.in/g3UGB88e
Nic Benders replied to a comment
3w
🌲 Jade Rubick Hi, Jade! 👋
It's been said on the internet, you're certainly welcome to quote it.
Nic Benders commented on a post
1mo
Yeah, I've been playing with this knob a fair amount over the last few years as well as watching how it affects other teams and there are a lot of interesting aspects to it.
The big reason people go into it is what you call out: you can optimize an organization for execution by reducing layers. And the easiest way to reduce layers it to have larger spans of control. Especially in the executive + middle-management tiers.
This is particularly critical if you are trying to make a big change. Lots of small teams and layers from senior leader to individual contributors means lots of places for momentum and individual plans. The immediate cost of that is against local decision making. If, as a leader, you have a team of 4-6 managers you can discuss and decide. If you've got 15 managers in your team meeting, that's not a decision making body. But it is a forum where everyone will hear the same message at the same time.
Another benefit of large spans and large teams is that it allows you as a leader to bring more people to bear on a problem flexibly, without having to make org changes. So less of the strategy has to be correctly encoded into the org chart. This doesn't _require_ large spans of control, but it works well in that system.
Nic Benders replied to a comment
5mo
Jim Curtis Haha, thanks. I wasn't sounding good, that's for sure. I had a kicking head-cold the day before and was wondering if I sounded all stuffed up. It took 10 seconds of watching the recording to confirm my suspicion.... Ah well, win some, lose some.
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Nic Benders reacted on thisNic Benders reacted on thisI'm excited to share that Kentik has entered into a definitive agreement to be acquired by Infoblox: https://lnkd.in/gzvQUH8W When we founded Kentik in 2014, we believed networks were evolving faster than the tools used to operate them. Our goal wasn't simply to build another monitoring product - it was to help network operators transform telemetry into understanding. The organizations that rely on Kentik aren't just operating networks. They're building the digital infrastructure the world depends on. They connect people, power businesses, train AI models, move goods, deliver healthcare, and enable the services billions of people use every day. It has been an huge privilege to earn their trust. That early momentum only happened because so many people believed in us long before there was much evidence. Thanks to first cutomers and prototype partners Robert Bender at CTS/Metronet; Hank K., Aaron Weintraub, and Janine Malcolm at Cogent; Igor Gashinsky, Suparak Sasomsub, and others at Yahoo!, and to the thousands of successive champions who partnered with us as we grew. I'm deeply grateful to my co-founders: Justin Biegel, my partner in building and leading the company on the whole journey; Ian Pye, who rebuilt my original code into our first truly at-scale system and implemented all the // TODOs I'd left behind; and Ian Applegate, who convinced me to think bigger up front. I'm equally thankful to the hundreds of people who have built Kentik over the past twelve years, turning a nerdy idea into a scaled company. We're also fortunate to have had the support of friends, industry leaders, investors, advisors, and directors who believed in our vision and helped shape Kentik into the company it is today. Thank you all for your guidance, support, and belief in what we were building. Over the years, our vision evolved from network visibility to Network Intelligence, and now to AI-assisted operations that help customers understand, manage, and increasingly operate complex networks. Every step was shaped by our customers, whose trust and partnership made Kentik far better than anything we could have built alone. Joining Infoblox is the natural next step in that journey. We serve many of the same customers, share similar values, and bring together highly complementary technologies. Together, we'll combine Infoblox's authoritative identity, asset intelligence, and DNS infrastructure with Kentik's deep operational intelligence to create an even stronger foundation for the future of networking and security. The first chapter of Kentik was about helping organizations better understand their networks. The next chapter is about helping them understand, operate, and protect those networks in entirely new ways. I'm deeply grateful to every customer, partner, investor, advisor, and board member, who joined us on this journey, and I'm looking forward to building that future together with the Infoblox team.
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Nic Benders reacted on thisNic Benders reacted on thiswe couldn’t afford the sphere so we got the next best thing costs less, hits harder
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Jeremy Doupe
Love this... "Enterprise-grade reliability with the best price to performance in the industry" CI/CD waits for no one. When artifacts and dependencies get stuck in cold tiers, innovation slows. Learn how developers are using always-hot object storage to keep builds flowing and code shipping.🔥➡️ https://lnkd.in/grqWgUAt
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Gundars Kokts
Anthropic shipped multi-agent code review for Claude Code. Their internal numbers: substantive review comments went from 16% to 54% of PRs. Less than 1% of findings marked incorrect. If your team's code output has doubled but your review capacity hasn't, this is worth watching. More expensive than Claude Code GitHub Action though. https://lnkd.in/g_Pg-SiS
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Chris Rimondi
Just published a new blog post on how engineering teams can “shift down” compliance into platform abstractions. I share thoughts on compliance leverage, OSCAL components vs capabilities, and how platforms can carry the heavy lifting for controls like TLS and mTLS—freeing developers from duplicating effort. Read it here: https://lnkd.in/eh5cABU5 #OSCAL #ComplianceEngineering #PlatformEngineering #ComplianceAutomation
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