Boston, Massachusetts, United States
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About

Rachael Dempsey is an accomplished leader in the field of customer marketing with a track…

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Activity

Experience & Education

  • Posit PBC

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Volunteer Experience

  • Tutor

    Home Suites After School & ESL Program

    - 5 months

    Education

    Worked with local children living at the Home Suites shelter in Waltham, MA to strengthen their math, reading, and English skills, while changing their perception of college and allowing them to realize it is attainable for them.

  • Volunteer

    Friends of Boston's Homeless

    - Present 6 years 11 months

    Economic Empowerment

    Friends of Boston’s Homeless supports innovative, solutions-oriented programs with proven track records that help people move from the streets and shelters into safe, dignified housing and live peaceful, hopeful, fulfilling lives in our community. We focus on removing the final barriers of transition that often city and state programs, and the people they help, don’t have the means to cover. The final transition steps out of homelessness are often the most crucial, and we help make them…

    Friends of Boston’s Homeless supports innovative, solutions-oriented programs with proven track records that help people move from the streets and shelters into safe, dignified housing and live peaceful, hopeful, fulfilling lives in our community. We focus on removing the final barriers of transition that often city and state programs, and the people they help, don’t have the means to cover. The final transition steps out of homelessness are often the most crucial, and we help make them happen.

    https://www.fobh.org/about/

Projects

  • The path to effective data stewardship

    -

    The focused effort of making data accessible and secure has been called many different names: data stewardship, data enablement, data governance, etc. While it’s needed across all levels and departments within an organization, best practices for managing data remain difficult to define. We got together as a community to discuss the importance of driving data stewardship at the individual level.

  • Tips for communicating ROI of data science projects

    -

    https://posit.co/blog/tips-for-communicating-roi-of-data-science-projects/

Honors & Awards

  • Capstone of the Year Award for Excellence in Business

    Bentley University Honors Program

    "Customer Experience in the 'Age of the Customer'"

    Excerpt from Capstone Abstract:
    "We are currently at a crossroads in business strategy, referred to as the “age of the customer.” Never before has there been such an emphasis on the customer. With so few companies currently providing an excellent experience, this is an extremely powerful way for a company to distinguish itself from its competitors. Companies that recognize this opportunity and dedicate the resources to becoming…

    "Customer Experience in the 'Age of the Customer'"

    Excerpt from Capstone Abstract:
    "We are currently at a crossroads in business strategy, referred to as the “age of the customer.” Never before has there been such an emphasis on the customer. With so few companies currently providing an excellent experience, this is an extremely powerful way for a company to distinguish itself from its competitors. Companies that recognize this opportunity and dedicate the resources to becoming customer focused continuously adapt to customer expectations in order to increase profitability. It is no longer enough to have a customer service department in order to provide an exceptional customer experience. The customer must be the focus throughout every department in the company."

  • 2nd Place Price Chopper Innovation Competition

    Golub Corporation

    Price Chopper's Ultimate Innovation Competition culls young minds for solutions to real-world challenges. With a team of two others, went through three rounds of the competition and presented to business professionals at Price Chopper Headquarters in Schenectady, NY. Out of over seventy submissions, our team received the second place prize.

Languages

  • English

    Native or bilingual proficiency

Organizations

  • Mass Technology Leadership Council

    Member

    - Present

    The Mass Technology Leadership Council (MassTLC) is the region’s leading technology association and the premier network for tech executives, entrepreneurs, investors and policy leaders. MassTLC’s purpose is to accelerate innovation by connecting people from across the technology landscape, providing access to industry-leading content and ideas and offering a platform for visibility for member companies and their interests.

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