From the course: Build with AI: Creating AI Agents with OpenAI's Responses API

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Writing the agent spec

Writing the agent spec

- [Narrator] In this video, we'll write a clear agent specification that will guide our entire sales support build. We will define what the agent should do, how it should behave, and what success looks like. The most important thing for us to define is the agent's primary goal, because everything else is built around this goal. In our case, we want to help our sales teams prioritize and contact prospects more effectively. So our salespeople, they need to contact prospects every day and they need to do a lot of work to choose which prospects to contact and then to research those prospects. And this is where we want our agent to step in and help them. Next, keeping this goal in mind, let's outline the specific capabilities that our agent needs and the data that it needs to access. So, our agent will need to analyze company documents so that it can understand our product. It will also need to access our CRM in order to get prospect information. And finally, it will have to calculate the…

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