InfoBeans’ Post

As I delved into the concept of an "agentic enterprise", I was struck by the importance of trusted governance as a foundational layer, rather than an afterthought 🚀. With over 80 live Agentforce deployments, it's clear that a disciplined process is crucial to avoiding common pitfalls. One key technical insight that resonated with me is the need for a scalable platform with workflow automations and integrations, similar to Salesforce's Workflow Rules and Process Builder, to enable AI agents to act reliably on data. This is particularly relevant in the context of Salesforce, where integrating AI agents with existing workflows and data sources can be a powerful way to drive enterprise-grade outcomes. For instance, using Salesforce's Einstein Analytics to curate and manage data from internal and external sources can help fuel AI applications. As we consider implementing AI agents in our own organizations, I have to ask: How can we balance the need for speed with the importance of building a robust, scalable foundation for our AI solutions, and what role will workflow automations play in ensuring reliable data-driven decision making? 💻 #Salesforce #AI #AgenticEnterprise #WorkflowAutomation --- 📤 This post was automatically scheduled using AI #AIGenerated #AutoPosted

Salesforce AI in 2025: From Add-On to Competitive Edge In 2025, Salesforce AI isn’t just a “nice-to-have” — it’s redefining how companies sell, serve and market. ✅ 37% increase in sales productivity ✅ 35% boost in lead conversion rates Yet, most businesses are still underutilizing AI. Why? Lack of strategy. The real opportunity lies in thoughtful adoption — aligning AI tools with business goals. From Einstein GPT’s generative capabilities to predictive analytics, workflow automation, and AI-powered forecasting, Salesforce offers game-changing features that: ✨ Automate repetitive tasks ✨ Deliver real-time insights ✨ Personalize customer interactions at scale ✨ Empower developers with AI copilots Looking ahead, Agentic AI will take this further — enabling Salesforce to not just recommend actions, but autonomously execute them. The takeaway? Companies that treat AI as a core business strategy (not just a tool) will unlock the biggest competitive advantage. 👉 Ready to explore how AI can transform your Salesforce environment? https://lnkd.in/gThA-ztj #Salesforce #ArtificialIntelligence #EinsteinGPT #PredictiveAnalytics #DigitalTransformation #FutureOfWork

AI just reshaped 4,000 jobs at Salesforce—overnight. Salesforce CEO Marc Benioff confirmed that AI agents now handle half of Salesforce’s customer interactions. The result: support headcount fell from 9,000 to 5,000, while AI is also reviving 100M+ untouched sales leads. 3 Takeaways: 1) Efficiency → Real productivity gains, reshaping margins. 2) Growth → Dormant revenue unlocked through “agentic sales.” 3) Workflow Redesign → Hybrid models, where AI agents and humans hand off seamlessly, are becoming the new operating system for work. This is the first large-scale proof that AI isn’t just automating—it’s redefining how companies compete. #AI #Salesforce #AdoptifyAI

2024 was the year Salesforce put AI front and center. This year, businesses have started seeing the real impact. Here’s what we see coming: → Agentforce everywhere – AI agents running processes, not just copilots giving suggestions. → Smarter automation – Salesforce workflows that don’t just trigger actions, but learn and adapt. → Cleaner data = better AI – organizations finally realizing that data health is the foundation. At Kizzy Consulting, we’re already piloting these solutions with our clients, helping them move from “AI curiosity” to “AI readiness.” Because the future of Salesforce isn’t about adding more tools. It’s about making the tools work smarter. What’s your prediction for Salesforce + AI?

Salesforce in 2025 = fewer manual tasks, faster results. Einstein AI boosts productivity 25–30% and turns forecasting from guesswork into strategy. Are your teams ready? 🚀 . . . . #SalesforceAI #EinsteinAI #Productivity #FutureOfWork #Salesforce #Agentforce #AIInSalesforce #GetGenerativeAI 

🚨 Major Update in AI & Customer Service! 🚀 Salesforce has made headlines by cutting 4,000 jobs as it increasingly relies on AI for customer support. This change impacts about 5% of its workforce, showing how AI is transforming businesses. But what does this mean for you? 👥 If you’re a customer, expect faster and more efficient service as AI takes over routine queries. 💼 For businesses, this signals a shift towards automation, allowing you to reallocate resources towards growth. ⚡️ Embrace these changes! AI isn't just a trend; it's shaping our future. Let's adapt! ✨ Learn more: [Source](https://lnkd.in/dQZUgtAk)

❄️ Winter ’26 isn’t just another Salesforce update - it’s a turning point for IT teams. Here are the 3 AI upgrades you can’t ignore: - Smarter Agentforce Actions → AI that acts, not just suggests - Predictive Dashboards → catch IT issues before they break things - AI-Enhanced Flows → build automations in plain English At Hajana Technologies, we help SMBs and IT teams stay release-ready and future-proof. Ready to get ahead of Winter ’26? Let’s talk. 🌐 hajanatechnologies.com ✉️ info@hajanatechnologies.com ☎️ +1 (669) 235-6845 #Winter26 #Agentforce #Salesforce #AI #ITAutomation #HajanaTechnologies #FutureOfWork #DigitalTransformation #AIAutomation #Digitalgrowth #AiIntegration

Marc Benioff's recent statement about Salesforce reducing its customer service workforce by 4,000 roles due to AI isn't just news; it's a stark preview of our evolving professional landscape. This move underscores the accelerating efficiency of AI agents, particularly in handling high-volume, repetitive customer interactions. Companies are increasingly deploying these intelligent systems for faster resolutions, consistent support, and significant operational cost savings. It’s not just about automation; it’s about a fundamental redefinition of roles where AI excels at predictable tasks. For leaders, the practical takeaway is to strategically assess where AI can augment existing operations, freeing human talent for more complex, empathetic, and strategic challenges. For professionals, it's a clear call to develop skills that leverage AI rather than compete with it – focusing on creativity, critical thinking, and advanced problem-solving. What are your predictions for how AI agents will reshape customer service and other industries in the next 1-3 years? Share your insights below! #AI #FutureOfWork #CustomerService #Innovation #DigitalTransformation #Salesforce

𝑾𝒐𝒖𝒍𝒅 𝒚𝒐𝒖 𝒕𝒓𝒖𝒔𝒕 𝒂𝒏 𝑨𝑰 𝒂𝒈𝒆𝒏𝒕 𝒊𝒇 𝒚𝒐𝒖 𝒄𝒐𝒖𝒍𝒅𝒏'𝒕 𝒔𝒆𝒆 𝒘𝒉𝒂𝒕 𝒊𝒕’𝒔 𝒅𝒐𝒊𝒏𝒈? That’s the challenge many businesses face as they start using AI. Automation is helpful until you can't explain problems, monitor usage, or measure returns. Enter 𝗔𝗴𝗲𝗻𝘁𝗳𝗼𝗿𝗰𝗲 𝟯’𝘀 𝗻𝗲𝘄 𝗖𝗼𝗺𝗺𝗮𝗻𝗱 𝗖𝗲𝗻𝘁𝗲𝗿. Think of it as a mission control for AI agents: ▶️ Monitor agent activity in real-time. ▶️ Track latency, errors, and adoption rates. ▶️ Clearly see business impact and ROI. ▶️ Keep oversight without slowing down automation. It’s not just about using AI agents anymore it’s about 𝗴𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲, 𝘁𝗿𝗮𝗻𝘀𝗽𝗮𝗿𝗲𝗻𝗰𝘆, 𝗮𝗻𝗱 𝘁𝗿𝘂𝘀𝘁. In other words, Salesforce isn’t just providing smarter AI agents, it’s giving us the tools to hold them accountable. #Salesforce #Agentforce #ArtificialIntelligence #AIAgents #DigitalTransformation #Automation #AIInnovation #FutureOfWork #BusinessTransformation #EnterpriseAI #AlliedGeeks

𝑨𝒈𝒆𝒏𝒕𝒊𝒄 𝑨𝑰 𝒈𝒐𝒆𝒔 𝒆𝒏𝒕𝒆𝒓𝒑𝒓𝒊𝒔𝒆. Accenture is set to acquire NeuraFlash to deepen Salesforce + generative AI capabilities and scale AI agents into sales and service operations — with a notable push into the mid-market. This move highlights how AI agents are shifting from experimental pilots to must-have components in enterprise CX stacks. Are AI agents now a non-negotiable in customer experience strategies? #luxsvara #AI #GenAI #Salesforce #AgenticAI #CustomerExperience #EnterpriseIT #DigitalTransformation