In the shop, every minute matters. When communication stalls, so does the workflow. Back-and-forth updates, missed details, and cluttered text threads don’t just slow techs down, they ripple all the way to the customer experience. That’s why Lifted Rippers put Internal Notes in Shopmonkey to work. The results: - 2+ hours saved each week - Cleaner handoffs between techs and service writers - Customer conversations that stay focused on the car, not the chatter Tight internal communication keeps the whole shop running smoother, and keeps customers coming back. See how to set up Internal Notes step by step in our full guide: https://lnkd.in/eQtcmJid