About
NiCE CXone Mpower is the customer service AI platform built to automate every workflow, empower every employee, and transform every experience. Create an adaptive world with purpose-built AI proven to deliver greater customer and employee satisfaction, reduced operating costs, and greater efficiency at enterprise scale. That’s NiCE.
This product is intended for
- Customer Support Executive
- Customer Service Manager
- Executive Director of Operations
- Executive Vice President of Operations
- Head of Customer Experience
- Vice President Customer Experience
- Head of Information Technology
- Chief Technology Officer
- Chief Information Officer
- Head of Product