Deliver Smarter, Safer Financial Services

As the global service economy grows, banks are relying increasingly on contact centers to drive better customer experiences and operational efficiency.

Banks can enhance customer interactions with generative AI-powered virtual assistants. Agentic AI  can deliver more accurate, personalized, and sophisticated responses than traditional chatbot solutions.

Financial institutions need to detect and prevent fraudulent activities, including identity theft, account takeover, and money laundering. AI-enabled applications can reduce false positives in transaction fraud detection, enhance identity verification accuracy for know-your-customer (KYC) requirements, and boost the effectiveness of anti-money laundering (AML) efforts.

With NVIDIA’s AI Blueprint for fraud detection, enterprises can augment their fraud detection using deep learning techniques, including graph neural networks (GNNs), allowing for real-time analysis and improved accuracy.