Expert perspectives on today’s key topics — join our virtual events or watch on-demand.
Technology is changing how issuers grow, serve, and scale. In this panel conversation, PYMNTS brings together Judy Jensen, VP of Product Innovation at Visa DPS, and Trevor Marshall, CTO and Co-founder of Current, for a candid conversation about what it takes to build a modern payments business.
They’ll talk about what’s working, what’s changing, and how platform innovation is helping teams move faster, deliver better experiences, and stay ahead of what’s next.
AI is reshaping payments, promising faster, smarter, and more efficient systems. Join Judith McGuire of Discover Network and Ian Hillis of Worldpay as they share real-world use cases, challenges, and insights on how software-led payments are evolving.
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AI is reshaping the B2B payments stack, not just automating it.
Now in it’s 6th year, PYMNTS’ October live event series returns with a bold new theme: B2B.AI.
Discover how generative AI and intelligent agents are redefining how businesses move money, guided by the leaders using it today and the innovators building what’s next.
AI is reshaping the B2B payments stack, not just automating it.
Now in it’s 6th year, PYMNTS’ October live event series returns with a bold new theme: B2B.AI.
Discover how generative AI and intelligent agents are redefining how businesses move money, guided by the leaders using it today and the innovators building what’s next.
Real-time* transfers have become a requirement, not a nice-to-have. 70% of consumers reported looking to their financial institution to provide faster payments¹. Financial institutions and FinTechs that deliver can win trust, growth and loyalty.
Join the conversation on why real-time* funding has become non-negotiable and how to implement to help avoid friction and risk.
Real-time payments and embedded finance are turning every interaction into a transaction.
That means identity can no longer be an afterthought — it’s now the core of trust and growth.
This live roundtable will explore the biggest questions shaping the next chapter: What replaces fragile SMS codes? How can dynamic step-up protect without slowing down? Which signals matter most as fraud accelerates and Gen AI raises the stakes?
Join Karen Webster and a panel of senior leaders as they debate what works, what doesn’t and what’s next for identity in a payments-first, digital-always world.
In the connected economy, the line between “price of entry” and “source of advantage” is moving fast.
This September, PYMNTS’ What’s Next in Payments invites senior leaders to define today’s table stakes and to spotlight the essential innovations that will set the pace for growth.
In the connected economy, the line between “price of entry” and “source of advantage” is moving fast.
This September, PYMNTS’ What’s Next in Payments invites senior leaders to define today’s table stakes and to spotlight the essential innovations that will set the pace for growth.
In the connected economy, the line between “price of entry” and “source of advantage” is moving fast.
This September, PYMNTS’ What’s Next in Payments invites senior leaders to define today’s table stakes and to spotlight the essential innovations that will set the pace for growth.
Consumers are divided into two camps: planners who map every purchase for rewards or liquidity, and impulse spenders who swipe reactively. Issuers who understand these diverging behaviors first will seize the advantage.
Hear from leading voices in payments as they share how processors and issuers are tailoring products and engagement strategies to capture both sides of the credit economy.
In the connected economy, the line between “price of entry” and “source of advantage” is moving fast.
This September, PYMNTS’ What’s Next in Payments invites senior leaders to define today’s table stakes and to spotlight the essential innovations that will set the pace for growth.
In the connected economy, the line between “price of entry” and “source of advantage” is moving fast.
This September, PYMNTS’ What’s Next in Payments invites senior leaders to define today’s table stakes and to spotlight the essential innovations that will set the pace for growth.
Join PYMNTS and Invoiced for a live WKSHP on how AI is transforming the invoice-to-cash lifecycle. Learn how automation and predictive insights streamline invoicing, collections, cash application and dispute resolution. See how organizations are accelerating payment matching, improving cash flow, reducing DSO, boosting working capital and enhancing the customer payment experience.
Wyoming in August became the first state to issue a fiat-backed, fully reserved stablecoin in the U.S. Two of the executives behind the launch tell PYMNTS how it happened, and what makes it work.
The lifeblood of every decision in banking and payments is data. Yet today’s data pipeline is under pressure.
In this “What’s Next in Payments” interview series, we’ll ask senior executives across banks, fintechs and payment platforms where they now turn for trustworthy signals, how they validate those feeds, and whether they still believe history can guide the future.
The lifeblood of every decision in banking and payments is data. Yet today’s data pipeline is under pressure.
In this “What’s Next in Payments” interview series, we’ll ask senior executives across banks, fintechs and payment platforms where they now turn for trustworthy signals, how they validate those feeds, and whether they still believe history can guide the future.
The lifeblood of every decision in banking and payments is data. Yet today’s data pipeline is under pressure.
In this “What’s Next in Payments” interview series, we’ll ask senior executives across banks, fintechs and payment platforms where they now turn for trustworthy signals, how they validate those feeds, and whether they still believe history can guide the future.
The lifeblood of every decision in banking and payments is data. Yet today’s data pipeline is under pressure.
In this “What’s Next in Payments” interview series, we’ll ask senior executives across banks, fintechs and payment platforms where they now turn for trustworthy signals, how they validate those feeds, and whether they still believe history can guide the future.
This panel explores how financial institutions and businesses can build a data-driven culture that maximizes the impact of their data strategies. Senior leaders will share insights on aligning stakeholders, fostering collaboration, and embedding data into daily decision-making to drive meaningful outcomes.
Karen Webster talks with logistics expert and Growth Catalyst Group Founder & CEO Manish Kapoor about how SMBs can turn tariff shocks into growth by diversifying supply chains, expanding markets, and running leaner operations.
In the final episode of our Retail Ready series, we turn the spotlight on the U.S. market to explore how unified commerce is transforming the digital shopping experience. Join Matt Swatzell, Head of Solutions, North America Acceptance at Visa, as he unpacks the latest data from the 2025 Global Digital Shopping Index and reveals what’s driving —and holding back — digital retail innovation in the United States.
Don’t miss this episode for a data-driven look at the future of unified commerce in the U.S. — and actionable strategies to future-proof your business for the mobile-first era.
In Episode 5 of our Retail Ready series, we dive deep into the backbone of frictionless digital commerce: payment processing infrastructure. Join us as Pritesh Patel, VP of Global Sales Engineering at Visa Acceptance Solutions, unpacks the latest data and trends shaping how acquirers are powering the next generation of retail experiences.
Don’t miss this essential episode for acquirers, payment innovators, and retail leaders looking to future-proof their infrastructure and accelerate growth in a rapidly evolving digital landscape.
Unlock the keys to frictionless digital commerce in the latest episode of our interview series, featuring Jacob Muff, Senior Director and Head of Authorize.net Business Operations at Visa Acceptance Solutions. Drawing on exclusive findings from the 2025 Global Digital Shopping Index: SMB Edition, this episode spotlights the unique challenges and opportunities small and medium-sized businesses face in today’s retail landscape.
This episode is essential viewing for SMB owners and retail innovators seeking actionable strategies to boost conversion, customer satisfaction, and commercial success in the digital marketplace.
In episode three of our video interview series with Visa Acceptance Solutions, we turn the spotlight to small and medium-sized businesses (SMBs) and their journey toward unified commerce. Join Jacob Muff, Senior Director and Head of Authorize.net Business Operations, as he unpacks new data from the 2025 Global Digital Shopping Index: SMB Edition and explores how SMBs can harness unified commerce to compete —and win — in today’s digital-first marketplace.
Tune in to discover practical approaches and real-world solutions that empower SMBs to level the playing field, delight customers, and drive sustainable growth in the era of unified commerce.
Join Matt Swatzell, Head of Solutions for North America Acceptance at Visa, as he unpacks why three in four global merchants see unified shopping as essential — but few feel prepared to meet the demands of mobile-first shoppers. Discover how the complexity of managing multiple sales channels, data security risks, and integration challenges create a “spaghetti tech” environment that holds merchants back from delivering frictionless experiences.
Tune in for actionable strategies and expert perspectives to help your business bridge the technology gap and thrive in the era of unified commerce.
Join Matt Swatzell, Head of Solutions for North America Acceptance at Visa, as he explores the evolving habits of today’s mobile-native consumers. Learn why 6 in 10 shoppers worldwide now browse merchant websites on their smartphones multiple times a week — and how nearly half of these “anywhere window shoppers” make a purchase when inspiration strikes.
Join PYMNTS’ Karen Webster as she sits down with LendingClub CEO Scott Sanborn to discuss data that shows even prime customers and their banks are blind to the real cost of revolving credit. In ten fast-paced minutes, Sanborn reveals the behavioral blind spots, the underwriting shifts, and the $1 billion BlackRock deal reshaping how debt is priced and managed.
Would you trade certainty for innovation? The “Trade Offs” edition of What’s Next in Payments explores how the payments and digital economy sectors are balancing near-term margin protection with long-term ambitions as tariffs and geopolitical flashpoints redraw supply chains. These conversations promise to deliver a pragmatic field guide to the compromises executives are willing to make—and the innovations they refuse to delay—to keep commerce moving when certainty is the scarcest commodity.
Would you trade certainty for innovation? The “Trade Offs” edition of What’s Next in Payments explores how the payments and digital economy sectors are balancing near-term margin protection with long-term ambitions as tariffs and geopolitical flashpoints redraw supply chains. These conversations promise to deliver a pragmatic field guide to the compromises executives are willing to make—and the innovations they refuse to delay—to keep commerce moving when certainty is the scarcest commodity.
Would you trade certainty for innovation? The “Trade Offs” edition of What’s Next in Payments explores how the payments and digital economy sectors are balancing near-term margin protection with long-term ambitions as tariffs and geopolitical flashpoints redraw supply chains. These conversations promise to deliver a pragmatic field guide to the compromises executives are willing to make—and the innovations they refuse to delay—to keep commerce moving when certainty is the scarcest commodity.
Stablecoins are evolving from their origins as tools for crypto speculation into foundational building blocks for modern financial infrastructure. In this session, PYMNTS sits down with Tanner Taddeo, CEO of Stable Sea, and Brett Turner, CEO of Trovata, to examine how this shift is opening up new opportunities for businesses and financial institutions alike, from streamlining cross-border payments to enabling more efficient treasury operations.
Would you trade certainty for innovation? The “Trade Offs” edition of What’s Next in Payments explores how the payments and digital economy sectors are balancing near-term margin protection with long-term ambitions as tariffs and geopolitical flashpoints redraw supply chains. These conversations promise to deliver a pragmatic field guide to the compromises executives are willing to make—and the innovations they refuse to delay—to keep commerce moving when certainty is the scarcest commodity.
Would you trade certainty for innovation? The “Trade Offs” edition of What’s Next in Payments explores how the payments and digital economy sectors are balancing near-term margin protection with long-term ambitions as tariffs and geopolitical flashpoints redraw supply chains. These conversations promise to deliver a pragmatic field guide to the compromises executives are willing to make—and the innovations they refuse to delay—to keep commerce moving when certainty is the scarcest commodity.
In this session of our Summer School Series, ChargeAfter CEO Meidad Sharon joins PYMNTS to explore how multi-lender networks, waterfall financing, and real-time decisioning are reshaping the financing experience at checkout.
Would you trade certainty for innovation? The “Trade Offs” edition of What’s Next in Payments explores how the payments and digital economy sectors are balancing near-term margin protection with long-term ambitions as tariffs and geopolitical flashpoints redraw supply chains. These conversations promise to deliver a pragmatic field guide to the compromises executives are willing to make—and the innovations they refuse to delay—to keep commerce moving when certainty is the scarcest commodity.
Would you trade certainty for innovation? The “Trade Offs” edition of What’s Next in Payments explores how the payments and digital economy sectors are balancing near-term margin protection with long-term ambitions as tariffs and geopolitical flashpoints redraw supply chains. These conversations promise to deliver a pragmatic field guide to the compromises executives are willing to make—and the innovations they refuse to delay—to keep commerce moving when certainty is the scarcest commodity.
Agentic commerce collapses the funnel and is the next frontier in buying. This episode explains what agents are, how they reshape purchase initiation, and why the shift from manual search to autonomous execution is structurally different from prior waves of commerce tech. Visa and PYMNTS CEO Karen Webster will explore what this shift means for both consumers and merchants and why “search, scroll, click” is giving way to “say it, get it.”
Would you trade certainty for innovation? The “Trade Offs” edition of What’s Next in Payments explores how the payments and digital economy sectors are balancing near-term margin protection with long-term ambitions as tariffs and geopolitical flashpoints redraw supply chains. These conversations promise to deliver a pragmatic field guide to the compromises executives are willing to make—and the innovations they refuse to delay—to keep commerce moving when certainty is the scarcest commodity.
Would you trade certainty for innovation? The “Trade Offs” edition of What’s Next in Payments explores how the payments and digital economy sectors are balancing near-term margin protection with long-term ambitions as tariffs and geopolitical flashpoints redraw supply chains. These conversations promise to deliver a pragmatic field guide to the compromises executives are willing to make—and the innovations they refuse to delay—to keep commerce moving when certainty is the scarcest commodity.
As Coupa evolves from a software provider to a community-driven network, this session explores the vision of a “living, breathing, two-sided, autonomous global trade network.” Learn how integrating procurement, supply chain and finance on a unified platform enables seamless collaboration, real-time visibility and adaptive responses to disruptions — empowering businesses to shift from transactional procurement to strategic, networked trade.
As consumer expectations shift toward instant, personalized experiences, messaging has emerged as more than just a communication tool — it’s becoming a new channel for commerce.
In this Summer School session, Solutions by Text Chief Product Officer Nick Babinsky joins PYMNTS to explore how real-time, two-way messaging is transforming bill pay, lending and customer engagement. We’ll discuss how businesses are embedding payments directly into SMS and RCS to simplify transactions, boost response rates and create frictionless customer journeys. The future of embedded payments isn’t just fast. It’s conversational.
Software platforms have made big strides embedding payments into digital workflows. But too often, the deployment stops at integration, missing the opportunity to create stickier products, new revenue streams, and differentiated value. In this session, WEX COO Jay Dearborn and PYMNTS CEO Karen Webster unpack where the real opportunity lies, why execution still falls short, and what leading platforms are doing to move beyond payments as plumbing to payments as the invisible engine powering the next phase of growth.
Karen Webster sits down with David’s CEO Kelly Cook to explore the iconic brand’s shift from just brides to the dresses that matter for life’s most important moments, and why Amazon is key to that strategy.
The in-store experience is being redefined — not by hype, but by real shifts in how technology empowers customers, associates and retail operations. In this conversation, Aptos VP of Strategy and Product Nikki Baird joins PYMNTS to unpack what “modern POS” really means today and why it’s essential to delivering a unified commerce experience. We’ll explore how the store is evolving from a transaction point to a connected command center that boosts visibility, deepens engagement and improves efficiency. From AI-powered associate tools to real-time data flowing across the enterprise, modern POS is reshaping retail far beyond the four walls of the store.
As every banking experience has become digital, distributed, and dependent on APIs and cloud services, resilience is no longer just about infrastructure uptime— it’s about delivering a service users can trust, meeting business objectives and delivering the user experience expected expectations.
Catchpoint Field CTO Gerardo Dada joins PYMNTS to share how banks are rethinking resilience in a complex, connected environment. The conversation looks at where traditional monitoring tools fall short and how a proactive, user-centric and clous-aware approach is helping banks prevent disruptions and deliver consistently reliable customer experiences.
As fraudsters evolve with AI, so must the defenses. In this panel conversation, Dustin White, GM – Risk Products and Solutions at Visa DPS and Timothy Vanderham, Chief Operating Officer of Featurespace explore how artificial intelligence is reshaping the fraud landscape – and how a multi-layered, behavior-driven approach is key to staying ahead. Learn how Featurespace’s adaptive machine learning models, which profile legitimate cardholder behavior in real time, complement Visa DPS’s broader fraud detection ecosystem to deliver smarter, faster, and more accurate fraud prevention. This conversation will unpack how combining good and bad behavior modeling, deep learning, and real-time scoring can dramatically reduce fraud losses and protect cardholders – without increasing false positives.
Lenders are ditching outdated credit ratings in favor of real-time, AI-driven risk signals. PYMNTS CEO Karen Webster chats with Rajiv Bhat, CEO at martini.ai, about why using graph neural networks and supply chain data to map systemic exposure can transform how corporate credit is evaluated, traded, and accessed.
The $1.5 trillion administrative machinery that underpins healthcare is starting to look a little creaky. PYMNTS’ Karen Webster sits down with Ganesh Padmanabhan, CEO of Autonomize AI, to unpack the role of agentic AI in tackling healthcare’s most entrenched inefficiencies.
Consumers no longer just carry credit cards — they carry intentions. Whether it’s paying bills, building history, managing emergencies or earning rewards, every swipe sends a signal. As PYMNTS Intelligence and i2c’s latest Consumer Credit Economy report shows, what consumers want from credit and from card issuers is being shaped more than ever by age, purpose and product flexibility.
This panel explores how banks and credit unions can move beyond one-size-fits-all strategies to win top-of-wallet across generations. It will examine how credit preferences vary by age and income, and how features like payment controls and purpose-built products drive engagement, loyalty and long-term value.
PYMNTS CEO Karen Webster sits down with Simon Khalaf, former Marqeta CEO and newly appointed WorkWhile COO, to discuss how AI is reshaping America’s $650 billion staffing industry. The conversation explores WorkWhile’s rapid growth from startup to powering major events like Taylor Swift’s Eras Tour, and why traditional hiring methods are failing the 80 million Americans who work hourly jobs.
June’s What’s Next in Payments goes undercover with “Secret Agent,” a rapid-fire set of interviews on how agentic AI—the breed of autonomous digital assistants that shop, pay and even lend on a user’s behalf—is already reshaping commerce and banking.
June’s What’s Next in Payments goes undercover with “Secret Agent,” a rapid-fire set of interviews on how agentic AI—the breed of autonomous digital assistants that shop, pay and even lend on a user’s behalf—is already reshaping commerce and banking.
June’s What’s Next in Payments goes undercover with “Secret Agent,” a rapid-fire set of interviews on how agentic AI—the breed of autonomous digital assistants that shop, pay and even lend on a user’s behalf—is already reshaping commerce and banking.
June’s What’s Next in Payments goes undercover with “Secret Agent,” a rapid-fire set of interviews on how agentic AI—the breed of autonomous digital assistants that shop, pay and even lend on a user’s behalf—is already reshaping commerce and banking.
June’s What’s Next in Payments goes undercover with “Secret Agent,” a rapid-fire set of interviews on how agentic AI—the breed of autonomous digital assistants that shop, pay and even lend on a user’s behalf—is already reshaping commerce and banking.
Hear how Plaid’s products are helping solve some of the hardest challenges in the industry, from cash flow underwriting and real-time identity verification to network-level fraud detection and smarter bank payments. Karen Webster’s conversation with Plaid CEO Zach Perret will give you a look at what’s next: how Plaid is scaling into the enterprise, redefining bill pay, and bringing intelligent AI models to help companies fight fraud and improve credit scoring.
As supply chains grow more complex and access to traditional financing becomes harder to secure, businesses need new ways to manage cash flow and unlock working capital. This virtual roundtable explores how automated supply chain finance, combined with payment solutions, is helping companies take control of receivables, strengthen supplier relationships, and build more resilient operations. Leaders from FIS and Demica will share the latest trends and strategies shaping the future of supply chain finance.
Gen Z is rewriting retail banking’s rules, yet only a few institutions are turning likes into lasting relationships. In this PYMNTS panel we’ll unpack what market leaders get right from influencer-driven financial-wellness content and value-aligned branding to gamified budgeting, fee transparency and micro-savings tools. We will also take a look at community banks and credit unions as they look to fix friction points, benchmark progress and capture the next decade of deposits.
The mobility sector sits at the intersection of ongoing advances in AI-powered decision-making, regulatory alignment, and shifting consumer demands. And the light may have just turned green. Edwin Olson, CEO at May Mobility, joins PYMNTS to discuss why the context-aware decisions autonomous vehicles can now make by themselves could be a catalyst for scaling mobility innovations from edge-cases to broader adoption.
May’s What’s Next in Payments explores “The Alphabet Strategy” for capturing Gen Z and Gen Alpha. The series digs into data on where these tribes shop, stream and game, and shows how AI personalization, creator-economy tie-ins and embedded finance rails meet them there.
The upshot? A practical roadmap for turning youth accounts into lifelong, profitable relationships—before the rest of the market learns its ABCs.
What happens when one of the world’s biggest travel platforms builds an AI lab powered by real-time data and OpenAI tech? In our upcoming interview with KAYAK’s Chief Product Officer Matthias Keller, we’ll dive into the launch of KAYAK.ai — a new tool that could change how we dream, search, and book our next trip. From insider insights to what’s coming next, this conversation reveals the future of travel before it hits your screen.
This panel will explore practical strategies for financial institutions of all sizes to navigate implementation barriers, leverage RTP for competitive differentiation, and position themselves for long-term success in an instant-payment-driven economy.
Karen Webster dives in with Daniel Wagner about Rezolve’s AI-powered virtual sales assistants that transform e-commerce by understanding products deeply and closing sales effectively. Wagner previews Resolve’s innovative cryptocurrency payment solution that benefits both consumers and merchants.
Traditionally, value-added services (VAS) were the domain of credit card networks, offering enhanced checkout experiences and data analytics to businesses. However, as payments processors and FinTechs increasingly adopt a service-oriented approach, these entities have evolved into pivotal players in the service economy, and are able to compete with or partner alongside specialized companies. Tune into this month’s What’s Next In Payments as we explore the changing service economy in the payments landscape.
Traditionally, value-added services (VAS) were the domain of credit card networks, offering enhanced checkout experiences and data analytics to businesses. However, as payments processors and FinTechs increasingly adopt a service-oriented approach, these entities have evolved into pivotal players in the service economy, and are able to compete with or partner alongside specialized companies. Tune into this month’s What’s Next In Payments as we explore the changing service economy in the payments landscape.
Traditionally, value-added services (VAS) were the domain of credit card networks, offering enhanced checkout experiences and data analytics to businesses. However, as payments processors and FinTechs increasingly adopt a service-oriented approach, these entities have evolved into pivotal players in the service economy, and are able to compete with or partner alongside specialized companies. Tune into this month’s What’s Next In Payments as we explore the changing service economy in the payments landscape.
Traditionally, value-added services (VAS) were the domain of credit card networks, offering enhanced checkout experiences and data analytics to businesses. However, as payments processors and FinTechs increasingly adopt a service-oriented approach, these entities have evolved into pivotal players in the service economy, and are able to compete with or partner alongside specialized companies. Tune into this month’s What’s Next In Payments as we explore the changing service economy in the payments landscape.
Traditionally, value-added services (VAS) were the domain of credit card networks, offering enhanced checkout experiences and data analytics to businesses. However, as payments processors and FinTechs increasingly adopt a service-oriented approach, these entities have evolved into pivotal players in the service economy, and are able to compete with or partner alongside specialized companies. Tune into this month’s What’s Next In Payments as we explore the changing service economy in the payments landscape.
Traditionally, value-added services (VAS) were the domain of credit card networks, offering enhanced checkout experiences and data analytics to businesses. However, as payments processors and FinTechs increasingly adopt a service-oriented approach, these entities have evolved into pivotal players in the service economy, and are able to compete with or partner alongside specialized companies. Tune into this month’s What’s Next In Payments as we explore the changing service economy in the payments landscape.
Traditionally, value-added services (VAS) were the domain of credit card networks, offering enhanced checkout experiences and data analytics to businesses. However, as payments processors and FinTechs increasingly adopt a service-oriented approach, these entities have evolved into pivotal players in the service economy, and are able to compete with or partner alongside specialized companies. Tune into this month’s What’s Next In Payments as we explore the changing service economy in the payments landscape.
Traditionally, value-added services (VAS) were the domain of credit card networks, offering enhanced checkout experiences and data analytics to businesses. However, as payments processors and FinTechs increasingly adopt a service-oriented approach, these entities have evolved into pivotal players in the service economy, and are able to compete with or partner alongside specialized companies. Tune into this month’s What’s Next In Payments as we explore the changing service economy in the payments landscape.
Uncertainty has become the defining challenge for American business. This PYMNTS TV Special Episode examines the complex trade-offs executives face as they navigate today’s unpredictable environment. Drawing from PYMNTS Intelligence’s “The Uncertainty Project,” we’ll explore how leaders who managed through COVID’s upheavals are now applying those hard-won insights to tariff fluctuations, supply chain vulnerabilities, and shifting market conditions.
Tune in to understand how business leaders are carefully calibrating their playbooks to address today’s uncertainties, protecting core operations while selectively pursuing opportunities that might emerge from this challenging landscape.
In our upcoming conversation, Todd Clark will discuss his transition to InvestiFI and how the company enables credit unions and community banks to offer investment capabilities through their existing platforms. Clark will explain how this approach helps financial institutions retain deposits while providing members with self-directed trading options they might otherwise seek from external providers.
Looking ahead, the travel industry is poised for transformation—and Karen Webster sits down with Alfonso Paredes, President of Expedia Group’s Private Label Solutions, to unpack what’s coming next. In this forward-focused conversation, Alfonso shares how Expedia plans to evolve loyalty and rewards programs in an increasingly data-driven, AI-powered world. As economic headwinds shift and consumer expectations rise, he outlines how the company is preparing partners to stay innovative, using orchestration and personalization to future-proof the travel experience. If loyalty is the currency of tomorrow’s travel economy, this is your roadmap.
Jonathan Levin of Chainalysis shared insights with Karen Webster into cryptocurrency’s evolution over the past decade, focusing on changes in transaction patterns, regulatory developments, and crime prevention. Exploring how blockchain technology has matured, with stable coins emerging as a significant financial instrument and illicit transaction rates declining substantially.
Building on the advancements of enterprise AI, agentic AI takes a leap forward by enabling autonomous decision-making and action. “What’s Next In Payments” for March will explore the current state of agentic AI adoption, its future implications and how it is reshaping the concept of digital labor.
Building on the advancements of enterprise AI, agentic AI takes a leap forward by enabling autonomous decision-making and action. “What’s Next In Payments” for March will explore the current state of agentic AI adoption, its future implications and how it is reshaping the concept of digital labor.
Building on the advancements of enterprise AI, agentic AI takes a leap forward by enabling autonomous decision-making and action. “What’s Next In Payments” for March will explore the current state of agentic AI adoption, its future implications and how it is reshaping the concept of digital labor.
Building on the advancements of enterprise AI, agentic AI takes a leap forward by enabling autonomous decision-making and action. “What’s Next In Payments” for March will explore the current state of agentic AI adoption, its future implications and how it is reshaping the concept of digital labor.
Evan Singer discusses the recent acquisition of Centrust Bank and the challenges of evolving from an SBA lending platform to a regulated bank. The interview explores how this transformation will impact SmartBiz’s approach to serving small businesses and their plans for expanding financial services beyond lending.
Stablecoins are having a dramatic and global impact on the financial landscape, particularly in payments. PYMNTS hears about the new institutional-grade tools that will be required as digital assets become mainstream.
The Pay Later market is transforming consumer credit, merchant strategies, and financial services, expanding beyond BNPL into new models of flexible financing. But what’s next?
Join our exclusive virtual event where industry leaders will unpack the evolution of deferred payments, the forces shaping its future, and the opportunities and challenges redefining consumer financing.
The Pay Later market is transforming consumer credit, merchant strategies, and financial services, expanding beyond BNPL into new models of flexible financing. But what’s next?
Join our exclusive virtual event where industry leaders will unpack the evolution of deferred payments, the forces shaping its future, and the opportunities and challenges redefining consumer financing.
The Pay Later market is transforming consumer credit, merchant strategies, and financial services, expanding beyond BNPL into new models of flexible financing. But what’s next?
Join our exclusive virtual event where industry leaders will unpack the evolution of deferred payments, the forces shaping its future, and the opportunities and challenges redefining consumer financing.
The Pay Later market is transforming consumer credit, merchant strategies, and financial services, expanding beyond BNPL into new models of flexible financing. But what’s next?
Join our exclusive virtual event where industry leaders will unpack the evolution of deferred payments, the forces shaping its future, and the opportunities and challenges redefining consumer financing.
The Pay Later market is transforming consumer credit, merchant strategies, and financial services, expanding beyond BNPL into new models of flexible financing. But what’s next?
Join our exclusive virtual event where industry leaders will unpack the evolution of deferred payments, the forces shaping its future, and the opportunities and challenges redefining consumer financing.
The financial services landscape is at a critical juncture as banks grapple with the need to modernize their core.This panel will explore how banks can align business and technical leadership.
As the Consumer Financial Protection Bureau faces an uncertain future, Justin Grooms, President of Bolt, shares insights drawn from the company’s network of over 80 million US shoppers on how fintech innovation might actually enhance consumer safeguards in a less regulated environment. Our conversation explores how competition for customer trust in the financial technology sector could drive stronger protections than government mandates alone.
This panel examines the impact of pay-by-bank technology on the merchant payments landscape, exploring trends, adoption drivers among Gen Z and Millennials, and operational and security advantages. Discussion topics include implementation challenges, cost considerations, incentive strategies, and fraud prevention measures for pay-by-bank systems.
As fintechs approach Q2 2025, executives face a dual mandate: innovate at breakneck speed while proving solvency under intensifying global scrutiny. This series of interviews examines how leaders are adapting to seismic shifts in the market and potential reforms redefining bank-fintech partnerships. It explores pragmatic strategies for leveraging AI without tripping ethical guardrails and embedding finance while managing cross-jurisdictional liabilities. This series could serve as a playbook for balancing growth with governance in an era where transparency is the new currency.
As fintechs approach Q2 2025, executives face a dual mandate: innovate at breakneck speed while proving solvency under intensifying global scrutiny. This series of interviews examines how leaders are adapting to seismic shifts in the market and potential reforms redefining bank-fintech partnerships. It explores pragmatic strategies for leveraging AI without tripping ethical guardrails and embedding finance while managing cross-jurisdictional liabilities. This series could serve as a playbook for balancing growth with governance in an era where transparency is the new currency.
Ask ten different executives in the global payments business for a definition of “payments modernization” and you’ll probably get ten different answers. But some themes have presented themselves and will be discussed on this panel including real-time payments and settlements, data analytics and AI, the move toward composable core banking architecture and the need to compete across borders. What is the perception of payments modernization? What is the reality? Tune in/read to learn more as Visa gears up for its issuer platform study release in March.
As fintechs approach Q2 2025, executives face a dual mandate: innovate at breakneck speed while proving solvency under intensifying global scrutiny. This series of interviews examines how leaders are adapting to seismic shifts in the market and potential reforms redefining bank-fintech partnerships. It explores pragmatic strategies for leveraging AI without tripping ethical guardrails and embedding finance while managing cross-jurisdictional liabilities. This series could serve as a playbook for balancing growth with governance in an era where transparency is the new currency.
This discussion examines the findings of the “SMB Growth Report: Community Banks Appeal to Small Businesses, But…,” focusing on the increasing shift of small to mid-sized businesses (SMBs) towards local banks and credit unions due to their personalized service and local access. It explores the challenges faced by smaller financial institutions in competing with national banks, especially in digital services, and highlights the role of customer loyalty and satisfaction in fostering lasting relationships between SMBs and financial institutions.
As fintechs approach Q2 2025, executives face a dual mandate: innovate at breakneck speed while proving solvency under intensifying global scrutiny. This series of interviews examines how leaders are adapting to seismic shifts in the market and potential reforms redefining bank-fintech partnerships. It explores pragmatic strategies for leveraging AI without tripping ethical guardrails and embedding finance while managing cross-jurisdictional liabilities. This series could serve as a playbook for balancing growth with governance in an era where transparency is the new currency.
As fintechs approach Q2 2025, executives face a dual mandate: innovate at breakneck speed while proving solvency under intensifying global scrutiny. This series of interviews examines how leaders are adapting to seismic shifts in the market and potential reforms redefining bank-fintech partnerships. It explores pragmatic strategies for leveraging AI without tripping ethical guardrails and embedding finance while managing cross-jurisdictional liabilities. This series could serve as a playbook for balancing growth with governance in an era where transparency is the new currency.
As fintechs approach Q2 2025, executives face a dual mandate: innovate at breakneck speed while proving solvency under intensifying global scrutiny. This series of interviews examines how leaders are adapting to seismic shifts in the market and potential reforms redefining bank-fintech partnerships. It explores pragmatic strategies for leveraging AI without tripping ethical guardrails and embedding finance while managing cross-jurisdictional liabilities. This series could serve as a playbook for balancing growth with governance in an era where transparency is the new currency.
As fintechs approach Q2 2025, executives face a dual mandate: innovate at breakneck speed while proving solvency under intensifying global scrutiny. This series of interviews examines how leaders are adapting to seismic shifts in the market and potential reforms redefining bank-fintech partnerships. It explores pragmatic strategies for leveraging AI without tripping ethical guardrails and embedding finance while managing cross-jurisdictional liabilities. This series could serve as a playbook for balancing growth with governance in an era where transparency is the new currency.
By leveraging AI, financial leaders can unlock greater operational efficiencies, mitigate risks, and drive strategic growth in an increasingly data-driven business landscape. PYMNTS hears from Coveo CFO Brandon Nussey on why, before finance teams look to unlock innovation’s benefits, knowing the business at an operational level is key.
In this interview, Reshop’s new CEO Anthony Eisen discusses his vision for transforming the retail returns experience through innovative technology that enables instant refunds. Drawing from his Afterpay background, Eisen explores how Reshop aims to create more value for both shoppers and retailers by reimagining the post-purchase journey.
In an interview with Karen Webster, PagBrasil co-CEO, co-founder Ralf Germer discusses the company’s new payment institution license and its mission to expand Pix payments internationally. The conversation covers how PagBrasil is enabling cross-border Pix transactions and its plans for new payment features this year.
In this webinar, we will explore how financial institutions and fintechs can leverage the latest advancements in technology to balance seamless customer experiences with top-tier security, protecting sensitive data while fostering trust and loyalty in an increasingly competitive market.
PYMNTS hears from Tom Egan, recently appointed CFO at Hometap, about why unlocking growth through the finance function is a team sport.
21st century finance teams need future-fit toolboxes, and PYMNTS hears from Geoff Brannon, Roostock CFO, about why modernizing the back office isn’t just a tech upgrade but a growth unlock.
This edition of WNIP will cover what innovators and thought leaders have accomplished so far with GenAI, what they’re currently using it for and most importantly, what would they ask the CEO of one of the major tech companies to design.
This edition of WNIP will cover what innovators and thought leaders have accomplished so far with GenAI, what they’re currently using it for and most importantly, what would they ask the CEO of one of the major tech companies to design.
This edition of WNIP will cover what innovators and thought leaders have accomplished so far with GenAI, what they’re currently using it for and most importantly, what would they ask the CEO of one of the major tech companies to design.
This edition of WNIP will cover what innovators and thought leaders have accomplished so far with GenAI, what they’re currently using it for and most importantly, what would they ask the CEO of one of the major tech companies to design.
This edition of WNIP will cover what innovators and thought leaders have accomplished so far with GenAI, what they’re currently using it for and most importantly, what would they ask the CEO of one of the major tech companies to design.
This edition of WNIP will cover what innovators and thought leaders have accomplished so far with GenAI, what they’re currently using it for and most importantly, what would they ask the CEO of one of the major tech companies to design.
This edition of WNIP will cover what innovators and thought leaders have accomplished so far with GenAI, what they’re currently using it for, and most importantly, what would they ask the CEO of one of the major tech companies to design.
From the grocery shelf to the back office, PYMNTS hears from Flashfood‘s CFO Chris Taylor about how the changing role of the CFO is changing business outcomes for companies.
Join us as industry leaders and innovators share insights on how GenAI is shaking up the retail status quo.
Discover how Mirakl is changing B2B retailing with AI-powered marketplace solutions, enabling enterprises to accelerate digital growth and expand their product offerings.
Join us as industry leaders and innovators share insights on how GenAI is shaking up the retail status quo.
Discover how Wayfair is revolutionizing home retail with AI-powered innovations, from virtual room styling to advanced supply chain management. This session will cover Wayfair‘s cutting-edge technologies, including Decorify and AI-driven demand forecasting, as we explore how the company is reshaping the future of online furniture shopping.
Self-issued credit cards are emerging as a game-changing strategy for banks and credit unions. This interview will explore how bringing card issuance in-house empowers financial institutions to take control of their card programs, offering greater flexibility, profitability, and competitive advantage.
Join us as industry leaders and innovators share insights on how GenAI is shaking up the retail status quo.
Learn about DRINKS’ innovative AI-powered personalization technology, which has demonstrated over 200% increase in online wine sales, as we explore the future of digital alcohol commerce.
Trust is the cornerstone of payments and commerce, but there are five big threats to maintaining that trust between payments and financial services providers and the customers they serve. Our WNIP for December will explore those threats and how they’re being mitigated.
Trust is the cornerstone of payments and commerce, but there are five big threats to maintaining that trust between payments and financial services providers and the customers they serve. Our WNIP for December will explore those threats and how they’re being mitigated.
Trust is the cornerstone of payments and commerce, but there are five big threats to maintaining that trust between payments and financial services providers and the customers they serve. Our WNIP for December will explore those threats and how they’re being mitigated.
Trust is the cornerstone of payments and commerce, but there are five big threats to maintaining that trust between payments and financial services providers and the customers they serve. Our WNIP for December will explore those threats and how they’re being mitigated.
Trust is the cornerstone of payments and commerce, but there are five big threats to maintaining that trust between payments and financial services providers and the customers they serve. Our WNIP for December will explore those threats and how they’re being mitigated.
Duncan Wardle, former head of innovation and creativity at Disney, sits down with Karen Webster to share his perspective on unlocking disruptive ideas, cultural shifts and out-of-the-box strategies for creating a long-term competitive advantage.
Hear from Corporate One SVP and CRO Regina Lewie about how risk management has shifted from merely managing risks to strategically leveraging insights to drive faster growth.
Simplicity is no longer just a nice-to-have, it’s the new KPI for success. We’re asking companies to ask themselves: How easy am I to do business with? If the answer is long or complicated, welcome to the cost of complexity.
Simplicity is no longer just a nice-to-have, it’s the new KPI for success. We’re asking companies to ask themselves: How easy am I to do business with? If the answer is long or complicated, welcome to the cost of complexity.
Simplicity is no longer just a nice-to-have, it’s the new KPI for success. We’re asking companies to ask themselves: How easy am I to do business with? If the answer is long or complicated, welcome to the cost of complexity.
Simplicity is no longer just a nice-to-have, it’s the new KPI for success. We’re asking companies to ask themselves: How easy am I to do business with? If the answer is long or complicated, welcome to the cost of complexity.
Simplicity is no longer just a nice-to-have, it’s the new KPI for success. We’re asking companies to ask themselves: How easy am I to do business with? If the answer is long or complicated, welcome to the cost of complexity.
Simplicity is no longer just a nice-to-have, it’s the new KPI for success. We’re asking companies to ask themselves: How easy am I to do business with? If the answer is long or complicated, welcome to the cost of complexity.
Simplicity is no longer just a nice-to-have, it’s the new KPI for success. We’re asking companies to ask themselves: How easy am I to do business with? If the answer is long or complicated, welcome to the cost of complexity.
Simplicity is no longer just a nice-to-have, it’s the new KPI for success. We’re asking companies to ask themselves: How easy am I to do business with? If the answer is long or complicated, welcome to the cost of complexity.
Simplicity is no longer just a nice-to-have, it’s the new KPI for success. We’re asking companies to ask themselves: How easy am I to do business with? If the answer is long or complicated, welcome to the cost of complexity.
Simplicity is no longer just a nice-to-have, it’s the new KPI for success. We’re asking companies to ask themselves: How easy am I to do business with? If the answer is long or complicated, welcome to the cost of complexity.
Join us for this PYMNTS TV live event where leading voices in payments take us inside why embedded everything is priority one for financial services in 2025.
Join us for this PYMNTS TV live event where leading voices in payments take us inside why embedded everything is priority one for financial services in 2025.
Join us for this PYMNTS TV live event where leading voices in payments take us inside why embedded everything is priority one for financial services in 2025.
Join us for this PYMNTS TV live event where leading voices in payments take us inside why embedded everything is priority one for financial services in 2025.
Join us for this PYMNTS TV live event where leading voices in payments take us inside why embedded everything is priority one for financial services in 2025.
The discussion will highlight real-world applications and success stories, demonstrating how Prove’s solutions have accelerated growth by providing continuous authentication to ensure ongoing security.
Earlier this summer PYMNTS Intelligence published a landmark global study on digital engagement activity and attitudes called “How The World Does Digital.” The key findings are surprising and insightful whether it was the emergence of Brazil as the world leader in digital engagement or the dominance of video streaming as the most frequent digital activity.
Join us for this PYMNTS TV live event where leading voices in payments take us inside how their companies do digital.
Earlier this summer PYMNTS Intelligence published a landmark global study on digital engagement activity and attitudes called “How The World Does Digital.” The key findings are surprising and insightful whether it was the emergence of Brazil as the world leader in digital engagement or the dominance of video streaming as the most frequent digital activity.
Join us for this PYMNTS TV live event where leading voices in payments take us inside how their companies do digital.
Earlier this summer PYMNTS Intelligence published a landmark global study on digital engagement activity and attitudes called “How The World Does Digital.” The key findings are surprising and insightful whether it was the emergence of Brazil as the world leader in digital engagement or the dominance of video streaming as the most frequent digital activity.
Join us for this PYMNTS TV live event where leading voices in payments take us inside how their companies do digital.
Zuora CEO Tien Tzuo shares insights with PYMNTS on the rapid growth of the subscription economy and how upcoming regulations could reshape the industry. The conversation will discuss the importance of maintaining ethical standards while navigating evolving business models and how technology, especially AI, is transforming customer experiences and engagement strategies.
Earlier this summer PYMNTS Intelligence published a landmark global study on digital engagement activity and attitudes called “How The World Does Digital.” The key findings are surprising and insightful whether it was the emergence of Brazil as the world leader in digital engagement or the dominance of video streaming as the most frequent digital activity.
Join us for this PYMNTS TV live event where leading voices in payments take us inside how their companies do digital.
Earlier this summer PYMNTS Intelligence published a landmark global study on digital engagement activity and attitudes called “How The World Does Digital.” The key findings are surprising and insightful whether it was the emergence of Brazil as the world leader in digital engagement or the dominance of video streaming as the most frequent digital activity.
Join us for this PYMNTS TV live event where leading voices in payments take us inside how their companies do digital.
Earlier this summer PYMNTS Intelligence published a landmark global study on digital engagement activity and attitudes called “How The World Does Digital.” The key findings are surprising and insightful whether it was the emergence of Brazil as the world leader in digital engagement or the dominance of video streaming as the most frequent digital activity.
Join us for this PYMNTS TV live event where leading voices in payments take us inside how their companies do digital.
Earlier this summer PYMNTS Intelligence published a landmark global study on digital engagement activity and attitudes called “How The World Does Digital.” The key findings are surprising and insightful whether it was the emergence of Brazil as the world leader in digital engagement or the dominance of video streaming as the most frequent digital activity.
Join us for this PYMNTS TV live event where leading voices in payments take us inside how their companies do digital.
Earlier this summer PYMNTS Intelligence published a landmark global study on digital engagement activity and attitudes called “How The World Does Digital.” The key findings are surprising and insightful whether it was the emergence of Brazil as the world leader in digital engagement or the dominance of video streaming as the most frequent digital activity.
Join us for this PYMNTS TV live event where leading voices in payments take us inside how their companies do digital.
Earlier this summer PYMNTS Intelligence published a landmark global study on digital engagement activity and attitudes called “How The World Does Digital.” The key findings are surprising and insightful whether it was the emergence of Brazil as the world leader in digital engagement or the dominance of video streaming as the most frequent digital activity.
Join us for this PYMNTS TV live event where leading voices in payments take us inside how their companies do digital.
Earlier this summer PYMNTS Intelligence published a landmark global study on digital engagement activity and attitudes called “How The World Does Digital.” The key findings are surprising and insightful whether it was the emergence of Brazil as the world leader in digital engagement or the dominance of video streaming as the most frequent digital activity.
Join us for this PYMNTS TV live event where leading voices in payments take us inside how their companies do digital.
HomeLight, a real estate technology platform, is expanding its AI-driven “Buy Before You Sell” product, designed to help homeowners access equity in their current homes before selling. In an interview with Karen Webster, CEO Drew Uher outlines how the solution addresses the challenges of contingent homebuying, allowing buyers to make stronger, non-contingent offers. With recent funding and partnerships with 40 lenders, including The Loan Store and Luminate Home Loans, the product is now available in 47 states. Uher also discusses the role of AI in assessing property eligibility and the impact of these innovations on the broader real estate market.
Join PYMNTS and executives from Visa and Bank of America to discuss how contactless payments are being built into different use cases and can power new payments innovations.
This roundtable discussion will delve into verification technologies and the Evolving Threat Landscape and the Gig Economy’s Vulnerability.
This discussion will underscore the transformative potential of digital wallets in enhancing efficiency and convenience of worldwide, setting the stage for future developments and collaborations.
Every business leader must take action to safeguard their organization from unexpected risks. PYMNTS will delve into the critical need for urgency in seizing current opportunities and the importance of being prepared to compete in a demanding global environment.
Every business leader must take action to safeguard their organization from unexpected risks. PYMNTS will delve into the critical need for urgency in seizing current opportunities and the importance of being prepared to compete in a demanding global environment.
Every business leader must take action to safeguard their organization from unexpected risks. PYMNTS will delve into the critical need for urgency in seizing current opportunities and the importance of being prepared to compete in a demanding global environment.
Every business leader must take action to safeguard their organization from unexpected risks. PYMNTS will delve into the critical need for urgency in seizing current opportunities and the importance of being prepared to compete in a demanding global environment.
Every business leader must take action to safeguard their organization from unexpected risks. PYMNTS will delve into the critical need for urgency in seizing current opportunities and the importance of being prepared to compete in a demanding global environment.
Every business leader needs to safeguard their organization against unforeseen threats. PYMNTS will explore the importance of having a sense of urgency about present opportunities, and the need for readiness to compete in a challenging global landscape.
Every business leader needs to safeguard their organization against unforeseen threats. PYMNTS will explore the importance of having a sense of urgency about present opportunities, and the need for readiness to compete in a challenging global landscape.
Business leaders must protect their organizations from unexpected risks, ensuring they’re ready to compete in challenging conditions. PYMNTS will explore the urgency of seizing opportunities and preparing for global competition.
Financial institutions need to practice both the art of customer relationships and the science of fraud detection and prevention in order to stop bad actors and get, keep and grow good customers.
This panel will explore the impact of white-label embedded financing partnerships, speaking to how these collaborations can enhance product offerings, extend market reach, and provide a competitive advantage for merchants.
This roundtable discussion will gather three expert practitioners of insightful, reactive and eventually agile banking.
This panel will explore the strategic application of data analytics to detect and prevent fraud, enhance transaction approval rates, and integrate advanced analytics into commercial banking services for real-time risk management, while adapting to evolving payment technologies and consumer behaviors.
Join Margaret Weichert, Chief Product Officer at The Clearing House and Irfan Ahmad, Managing Director, Head of US Payments, GTS at Bank of America as they discuss the challenges and opportunities of speeding up B2B and B2C transactions.
In this panel discussion, we’ll delve into how AML and AFC teams at financial institutions can assess whether AI technology meets their specific needs for effective AML risk detection, reflecting the shift from questioning if to how to implement AI.
As the financial ecosystem shifts toward a payment-first model, payment processors like Fiserv are playing a key role in reshaping how banking services are delivered. In this session, we’ll dive into the evolving role of payment processors in the embedded banking landscape, examining how their infrastructure supports the seamless integration of payments into banking services. We’ll explore the challenges and opportunities that arise with real-time payments, the changing dynamics of customer relationships, and how this shift is driving the future of financial services.
As money mobility reshapes financial services, banks must adapt to a world where payments drive deposits—not the other way around. This session explores how banks are evolving to meet the needs of a payment-first economy, the rise of embedded banking, and the shifting economics of real-time money movement.
In an increasingly globalized world, businesses and consumers demand faster, more accessible cross-border payment solutions. This session will explore how innovations in money mobility infrastructure—such as real-time FX, mobile wallets, and digital identity verification—are driving financial inclusion and enabling seamless global transactions.
As real-time money movement becomes the expectation, businesses are exploring ways to turn one-time payouts into long-term financial relationships. This session will explore how instant disbursements are reshaping traditional banking, how businesses can monetize real-time money mobility, and what it takes to embed financial services into the payout process.
Join us for this PYMNTS TV live event where leading voices in payments take us inside why embedded everything is priority one for financial services in 2025.
Join us for this PYMNTS TV live event where leading voices in payments take us inside why embedded everything is priority one for financial services in 2025.