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By registering for a free account you gain access to our email newsletters and can read a limited number of full stories on our website each month.

The process to register for a new account or sign in to an existing one is the same.

On a mobile device, look for the head and shoulders icon to the right of the Evanston Now logo toward the top of the screen.

Click on the icon. If you are taken directly to the “My Account” page, you are already signed in. Otherwise, follow the “Steps to sign in” below.

On a desktop or laptop computer, you’ll see a button with the words “Sign in” or “My Account” as well as the head and shoulders icon. If you see the “My Account” button, you are already signed in.

If you see the “Sign in” button, click on it. and follow these steps.

Steps to sign in:

Step One

Either
confirm your identity through Google by clicking the “Sign in with Google” button. This will bypass steps two and three.
Or
enter the email you used in creating your Evanston Now account in the “Email address” field and click the “Continue” button..

Step Two

Either
Enter your password and click the “Continue” button. This will bypass Step Three.
Or
click the “Email me a one-time code instead” button. That will take you to Step Three.
Or
click the “Forgot password” button to have a password reset link sent to your email address.

Step Three

Enter the one-time code that you retrieved from your email account, and click “Continue”

Step Four

You receive confirmation that you’re signed in. Press the “Continue” button to browse the site.

Try your email and password combination again. If you still have trouble, click on “Forgot password” and enter your email address. You will be emailed a password reset link. Please check your spam folder if you do not receive an email promptly. The link expires in two hours.

If you have a paid subscription, also check that the email you’re signing in with is the one you used when creating your paid account. Some users may have multiple accounts under different email addresses, but only one will be associated with a given paid subscription.

For further assistance, please contact us.

On your “My Account” page, check to see if you’re signed in under the correct email address.

If, for example, you’ve created two accounts under different email addresses but only one of them has a paid subscription, being signed in under the wrong address will block you from seeing the full range of our content.

Visit evanstonnow.com/newsletters to sign up to receive free newsletters.

Visit evanstonnow.com/my-account/newsletters/ to update your selection of newsletters.

First, check to see if perhaps the newsletters are getting diverted by your email program to a folder other than your inbox.

Here’s how to fix that.

Gmail users—move us to your primary tab.

• On desktop: Go back to your inbox and drag and drop this email’s subject line into the “Primary” tab, then click Yes on the prompt that appears in the lower-left side of the screen. (More help on this issue from Google.)
• On mobile: Click the 3 dots at top right corner, select “Move to” then “Primary.” (More help for Android and iPhone and iPad users.)

Apple mail—tap on our email address at the top of this email and select “Add to VIPs.”

Microsoft Outlook—Mark emails “Not Junk” and/or add Evanston Now to “Safe Senders” list.

​For everyone else—Instructions for AOL users, Yahoo (desktop), Yahoo (mobile) and for even more email clients.

If you don’t see our newsletters in any of your email folders, then it’s possible you were inadvertently unsubscribed.

This can happen if you (or someone you forward a newsletter to) unsubscribes using the “cancel” link at the bottom of a newsletter. Doing that disables your ability to manage newsletters from our website.

If you think that’s happened, send us a note using the contact form saying you want to reactivate your newsletter subscriptions and we’ll work with our newsletter delivery service to get you resubscribed.

Full access to Evanston Now content is limited to paid members. To become one, visit evanstonnow.com/join/.

This could mean there is something wrong with your account status.

Please check on the My Account page whether your credit card details are correct and your subscription payments are up to date.

Visit evanstonnow.com/my-account/payment-methods to update your payment information.

You can cancel at any time, though we’ll hate to see you go! Simply cancel the subscription by visiting the “My Subscription” tab on the “My Account” page.

If you have trouble doing that, contact us at subscriptions@evanstonnow.com.

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Yes, we offer group rates for businesses, non-profit groups and other entities. Contact us at subscriptions@evanstonnow.com to learn more.

No, as long as you’re OK signing in using the same email address and password. Members of a household can share a subscription that way.

If you never chose a password, or can’t remember what it is, go to the My Account page and select the “Reset Password” option.

The home page and section pages of our website are always free to view. All visitors can view one story per month for free. Readers of our free newsletters get one additional story per month for free. A paid subscription is required for full access to the site.

Founded in 2006, Evanston Now is an independent, locally-owned online news organization that reports community news in Evanston, Illinois. Learn more about us here.

No. Evanston Now is an online-only news website and email newsletter service.

Sure. Reach out, and we’ll be happy to discuss the options we have available.

However, since we don’t publish a print edition, we can’t meet antiquated government requirements for publication of legal notices. Sorry about that.

Use our contact form.

Use our event submission form.

Let us know about it using our contact form.

You must have an account on the site and be logged in to submit comments.

Look for the “Leave a comment” section below each story.

Please follow the guidelines in our comment policy.

Yes. To change the name displayed with your comments, go to the My Account page, and on the “Account Details” tab, change your “Display Name” to whatever you’d like to see used with comments.