SmartServe is a MERN-based web application designed to bridge the gap between clients and trusted service providers. This platform streamlines service discovery, booking, communication, and secure payment in one seamless interface.
SmartServe helps users find, connect, and manage home service requests with skilled professionals like electricians, plumbers, and painters. It offers real-time tracking, integrated chat, service history, and secure transactions to enhance user experience and trust.
- Explore and book services by category
- Real-time tracking of service requests
- Integrated chat with service providers
- Ratings and feedback system
- Track request history
- Secure online payments
- Profile management
- Contact support
- Manage incoming service requests
- Set up and edit professional profiles
- View and respond to client feedback
- Choose membership plans (basic, premium, etc.)
- Real-time chat with clients
- Track earnings and completed jobs
- Contact support
- Client requests a service.
- The system matches with available and nearby providers.
- Provider accepts and completes the service.
- Client pays securely within the app.
- Client leaves feedback and ratings for future improvement.
Many users struggle to find reliable service providers, often dealing with vague pricing and poor communication. SmartServe solves this by:
- Vetting professionals
- Offering real-time tracking
- Enabling transparent transactions
- Facilitating smooth two-way communication
| Layer | Technology |
|---|---|
| Frontend | React.js, Tailwind CSS |
| Backend | Node.js, Express.js |
| Database | MongoDB |
| Real-Time Chat | Socket.io (optional) |
| Authentication | JWT |
| Payments | Mern |
- 🔮 AI-based provider recommendation
- 🤖 Smart scheduling with ML
- 🗣️ Voice/chatbot assistant
- 🧾 AI-powered fraud detection
- 🔐 Biometric & end-to-end encryption
- 🌍 Multi-language and currency support
- Clients: Homeowners looking for reliable services like repairs, maintenance, etc.
- Providers: Skilled professionals (electricians, plumbers, painters, etc.)
Compared to platforms like UrbanClap and Thumbtack:
- ✅ Real-time tracking of servicemen
- ✅ Two-way reviews and rating
- ✅ More customizable service options
- ✅ Chat available before/after booking
- Frontend: https://smart-serve-coral.vercel.app/
- Backend: https://smartserve-z2ms.onrender.com
For any queries or feedback, feel free to contact us at: bhaveshbari0402@gmail.com.com
Thank you for checking out SmartServe! ⭐