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Feature:CasesCases featureCases featureTeam:CasesSecurity Solution Cases teamSecurity Solution Cases teambugFixes for quality problems that affect the customer experienceFixes for quality problems that affect the customer experiencefixedimpact:mediumAddressing this issue will have a medium level of impact on the quality/strength of our product.Addressing this issue will have a medium level of impact on the quality/strength of our product.
Description
During case creation, when the push to the connector is failing, the case form is stuck in a loading state. It is not possible to make changes to neither case nor connector values and users will lose that information.
Expected behavior:
When the connector push fails, the case creation flow is not interrupted and the user is navigated to the case. The connector error will be shown to them and they'll be able to fix it on the case page.
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Feature:CasesCases featureCases featureTeam:CasesSecurity Solution Cases teamSecurity Solution Cases teambugFixes for quality problems that affect the customer experienceFixes for quality problems that affect the customer experiencefixedimpact:mediumAddressing this issue will have a medium level of impact on the quality/strength of our product.Addressing this issue will have a medium level of impact on the quality/strength of our product.