Skip to content

[Cases][Connector] Cases form stuck in loading state when connector fails to push #243852

@janmonschke

Description

@janmonschke

During case creation, when the push to the connector is failing, the case form is stuck in a loading state. It is not possible to make changes to neither case nor connector values and users will lose that information.

Image

Expected behavior:
When the connector push fails, the case creation flow is not interrupted and the user is navigated to the case. The connector error will be shown to them and they'll be able to fix it on the case page.

Metadata

Metadata

Assignees

Labels

Feature:CasesCases featureTeam:CasesSecurity Solution Cases teambugFixes for quality problems that affect the customer experiencefixedimpact:mediumAddressing this issue will have a medium level of impact on the quality/strength of our product.

Type

Projects

No projects

Milestone

No milestone

Relationships

None yet

Development

No branches or pull requests

Issue actions