The credit card was declined by the payment processor, please verify the card's information. If the problem persists, please contact the card's issuer.

[hk47isback]

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Hi all, I'm trying to pay GitHub Copilot pro+ via visa card but unable to do. Please help I have set international transaction enabled and put proper address but still getting this problem. I was able to pay for Cursor.ai with the same card but there is a problem here can anyone help. 2 days left for my paid services to get cancelled very stressed, need help. I have put up ticket but no one replied back since three days

[pxx917144686]

The GitHub Copilot Pro department either suffers from "dogmatism" in its rules and regulations or is understaffed! It's a very simple and low-level problem, but the way it's being handled is a typical case of "big company disease".

[pxx917144686]

I'm paying a monthly fee of $10 for Copilot Pro! Yet, due to exceeding the token quota, $41.87 was automatically deducted from my account without warning. The moment I noticed this unauthorized overflow charge, I submitted a support ticket right away – that's ticket #3635714. It has now been 4 full days, and there's still absolutely no response or resolution from your team! I'm completely powerless to resolve this issue on my own.

Copilot is consuming tokens at an insane rate compared to other AI products in the industry! When working on large projects with numerous files and asking questions within that context, the token usage spikes dramatically. This excessive consumption is what caused me to exceed my quota, which in turn led to these erroneous overcharges! And now, 4 days after filing the ticket about this issue, I'm still left waiting with no update whatsoever.

[hk47isback]

I will try it now Thank you

[sussermusser]

I was unable to pay with a "coinbase" payment card - everywhere else I can pay with it and have no problems. I wonder why github is using such a bad processor or is unable to fix the problem??

[mianameer314]

it's not likely that GitHub is using a "bad" processor, but rather that there's a specific, often complex, reason for the rejection, likely tied to their payment processor's risk assessment rules. Fixing it would require a collaboration between GitHub, their payment processor, and possibly Coinbase, to identify and resolve the specific conflict. This can be a slow process, especially if the issue only affects a small number of users.

[sussermusser]

This is not a coinbase problem - I have paid with this card in many different places both in the virtual and real world. Github is the only problematic place that I have encountered. And what risks should we consider here - we are building a bad world for ourselves called "comfortable life"

The problem is easy to solve - just use another alternative to github and copilot - and advertise on social media what problems are actually encountered on github.

[Jayy-Shukla]

Hello,

The credit card was declined by the payment processor. Please verify that the card information entered is correct (number, expiration date, CVV, and billing address).

If the information is correct and the problem continues, we recommend contacting your card issuer to ensure there are no restrictions or issues with the card.

Reference: #169264

[PRIYAtechky]

Payment issues with GitHub subscriptions usually happen due to one of these reasons:

1. Bank restrictions – Even if international transactions are enabled, some banks block recurring or subscription-based payments. Contact your bank and confirm that recurring transactions are allowed.
2. Card compatibility – GitHub accepts Visa, Mastercard, American Express, and Discover. Prepaid or virtual cards may fail.
3. Billing address mismatch – Ensure the billing address on GitHub matches exactly with the one linked to your card.
4. Try alternative payment – If possible, add a different credit/debit card or use PayPal (if available in your region).
5. Retry after some time – Sometimes payment gateways block repeated attempts within a short period.

Since you already raised a ticket, keep that open. Meanwhile, try adding another card or PayPal to prevent cancellation. If the issue persists, contact GitHub Support via Billing support form (https://support.github.com/contact) and select Urgent Billing Issue to prioritize your request.

[ariahan]

I ran into this error when I tried to update the expiration date of my credit card, and in my case the cause was a mismatch in the billing address. I’m from a country that doesn’t use the Latin alphabet, and whenever I used my credit card on foreign websites, I had always entered my billing address rewritten in the Latin alphabet out of habit. That had always worked—until now.

• Solution: Enter the “BILL TO” address shown on the card’s invoice into the “Billing information” field exactly as it appears, without changing anything.

This was indeed written in the FAQ, but I overlooked it because I had assumed:

• “The billing address written in the Latin alphabet was accepted last year when I used this card, and my address hasn’t changed. So this can’t be the cause.”

But that was the cause. I tried everything mentioned in the FAQ—clearing cache, using a private window, switching browsers, trying a different card brand, and so on—but nothing worked. Completely stuck, I looked through last year’s invoice for clues and noticed that although my name was written in the Latin alphabet, the address was somehow written in my native script. I updated the “Billing information” to match it exactly—and that did the trick.

Even though it was my own assumption that misled me, I never imagined that a format that worked last year would suddenly stop being accepted internally. I ended up spending an entire day on this.

I hope this helps someone.

[hk47isback]

Before creating a subscription with GitHub or if you have subscription please close it wait for an hour and then ->

1. Create an account on PayPal add in details of your card.
2. Create subscription with GitHub copilot or just GitHub and use the same card you added in PayPal it will work.
3. One important thing is activate international transactions for your card

[hk47isback]

I started this questions and found solution and using GitHub and GitHub copilot pro+ from past 6 months

[sandeeppggroup]

What is going on here, I don't know. I wasn't able to pay for the Copilot subscription.

[sandeeppggroup]

I keep getting the same error every single time: “The credit card was declined by the payment processor. Please verify the card’s information. If the problem persists, contact the card issuer.”

This is extremely frustrating. I’ve already verified my card details multiple times, and everything is correct. At this point, it doesn’t even seem like an issue from my side.

I have successfully made payments using this same card 4–5 times earlier without any issues, so this clearly indicates that the problem is not with my card.

Honestly, this makes it feel like GitHub doesn’t even want the payment. The experience is far from professional — there’s no clear support, no proper guidance, and no resolution despite repeated attempts.

I’m seriously considering switching to another platform like Antigravity or any alternative, because this kind of unreliable payment system and lack of support is unacceptable.

This needs to be addressed immediately.

[trenchline-hub]

I had the same problem with my local banks tho I am not in sanctioned countries. Switch to some virtual USD Visa Card options, you will never experience this again. Sometimes the issue comes from the payment processing network updates that blocks you from further payments to the platforms. https://blog.fizen.io/github-copilot-usdt-dev-card/

[Kosalsensok]

cursor ai payment unsuccessful in 2026

[trenchline-hub]

Try with Virtual USD Fizen Card issued by DBS Bank Singapore. I paid for Claude, Cursor, Kiro. It's basically my USD bank account now. Highly recommend.