Cant login to lodge a support ticket

[tellemthatsme]

Select Topic Area

Question

GitHub Feature Area

Actions

Body

Hi there,

We now require that new support requests be created using our Support website:

https://support.github.com/

Please use this website to search through resources that may help you find the solutions you are looking for or connect with our GitHub experts.

Thank you,
GitHub Support

Please do not reply to this email, as it will not be seen by our team.

BUT CANNOT IF YOU CANNOT LOGIN SPECIALLY IF ACCOUNT IS SUSPENED YOU CANT LOG A SUPPORT TICKET

[tellemthatsme]

what the direct url and thanks for your help

[tellemthatsme]

Welcome to GitHub Support
Sign in for support and to view your existing tickets

Almost there! Once you've signed in to your GitHub account or verified your email, we'll take you straight to https://support.github.com/request.

[tellemthatsme]

is there a direct one for the appeal page

[tellemthatsme]

is there a direct one for the appeal page

[queenofcorgis]

Hey there! 👋

Thanks for posting in the GitHub Community, @tellemthatsme ! We're happy you're here. You are more likely to get a useful response if you are posting in the applicable category. The Accessibility category is a place for our community to discuss and provide feedback on the digital accessibility of GitHub products. Digital accessibility means that GitHub tools, and technologies, are designed and developed so that people with disabilities can use them.

I've gone ahead and moved this to the correct category for you, General. Good luck!

[tellemthatsme]

its actually a friend of mine thats having the issue

[tellemthatsme]

its actually a friend of mine thats having the issue

[tellemthatsme]

Still can’t access

…

On Tue, Nov 18, 2025 at 22:50, Aqib Siddiqui ***@***.***> wrote: If you can’t log in or your account is suspended just use the suspension appeal form while logged out https support github com request account suspension It works without signing in — Reply to this email directly, view it on GitHub <#179863 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BKPMJIGE3SILJNBQXN3KFYD35MIXZAVCNFSM6AAAAACMOMI73CVHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTKMBQGA4TAMA> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[tellemthatsme]

What?

…

On Wed, Nov 19, 2025 at 08:00, Michael ***@***.***> wrote: who forgot to roll a token over — Reply to this email directly, view it on GitHub <#179863 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BKPMJIA3375JNSHDXLJXUPL35OJHBAVCNFSM6AAAAACMOMI73CVHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTKMBQGU3DSNI> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[shinybrightstar]

Hi @tellemthatsme,

This community is managed by GitHub employees, but it is not a support forum. The only place to go for answers to account-specific questions like this one is opening a ticket on our Support page

For account related issues, GitHub Support requires that you contact them from the email address verified on that account. If you haven't already, please submit a request using this form:  https://support.github.com/contact/cannot_sign_in

When completing this step, you won't be required to sign in, but you will need to verify your email address. If you're currently signed into a different account, please sign out first before following the link.

This is a public forum, and the community is unable to assist with nor escalate your ticket, but we can assure you it is in the right place. It will be answered in the order it was received based on our team's resources and the amount of tickets ahead of yours.

As no other Community Discussions team members will be able to provide additional help with account related questions I am going to close this discussion. We appreciate your understanding and patience while Support works through your request!