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Saurav Goyal shared this"Take a left after the tree with 4 sleeping dogs..." 🐶📍 We’ve all been there, trying to guide someone through a complex gate or compound. The hardest part of last-mile delivery isn't the road - it’s navigating the final 100 meters. Our delivery partners spend incredible amount of time locating exact drop points. So we built a simpler fix: Location Photos on Swiggy. Instead of back-and-forth calls or long text directions, you can now add Location Photos directly to your saved address on Swiggy. Why it helps: ⚡ Faster Deliveries: Zero back-and-forth calls. 💰 More Partner Earnings: Less time searching = more orders fulfilled. Help us help them deliver faster. Add a photo to your address today! 📸✨ Sidharth Bhakoo Vinit Kumar Kartik Tangirala Laksh Sharma Anuj Gupta Komal Arora Rohan Chhazed Vaishnavi Devi Prateek Shrivastava Sandeep Reddy Jetty Girish Singhal Ashish Gupta Sanghamitra Chakraborty Mitali Lambah Rohit Jalan
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Saurav Goyal shared thisFinancial flexibility for Gig workers shouldn't have to wait for the end of the week. Through regular conversations with our riders, we realized that weekly payout cycles don't always align with daily financial realities. Life happens, and unforeseen expenses often demand immediate liquidity. We at Swiggy have rolled out "Early Cashout" feature where our drivers can request for their payout anytime via the Swiggy Delivery Partner app, instead of waiting for it to be credited at the end of the week. The payout will be credited instantly (within an hour) from placing the request. By empowering our delivery partners to withdraw their earnings whenever they need them, we are putting true financial control directly in their hands. Komal Arora Rohan Chhazed Sandeep Reddy Jetty Vaishnavi Devi Yash Choudhary Rohit Jalan Vidya K R Ashish Gupta Ritik Agarwal Sanghamitra Chakraborty Mitali Lambah Sidhartha Sonchhatra
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Saurav Goyal shared thisFinancial Security is more than just earnings, it is about access and long-term empowerment. For many of our delivery partners, navigating tax filings can be complicated preventing their inclusion in the formal financial economy. This in turn restricts access to formal credit, personal loans, and other financial services. I am happy to share that we enabled our delivery partners to file their Income Tax Returns (ITR) directly via the Swiggy Delivery Partner app. Over 50,000 delivery partners (of which one-third were first timers) filed their returns, claiming a total Income Tax refund of INR 6.5 Crores. Big thank you to the teams at Swiggy and our partners ClearTax, TaxBuddy.comTaxBuddy.com, and Dvara Money for making this happen. Komal Arora Anant Choudhary Rohit Jalan Vidya K R Rohan Chhazed Vaishnavi Devi
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Saurav Goyal shared thisAt Swiggy, our delivery riders cover the distance from earth to moon few times every day averaging 10,000 Km per minute delivering happiness across the country. We have partnered with Hero MotoCorp to offer seamless access to affordable two-wheeler ownership at lucrative pricing with upto 90% loan-to-value financing options on Swiggy Delivery Partner App. To flag off the partnership, Hero MotoCorp and Swiggy conducted a road safety training session for delivery partners yesterday. The session combined digital learning with practical, instructor-led sessions covering preventive safety practices, responsible riding behavior, traffic rule compliance and emergency response to reinforce safe riding behavior. Under Hero MotoCorp’s "Ride Safe India" and Swiggy's "Delivering Safely" charter, similar training sessions will be conducted across the country for our drivers. Ashutosh Varma Latika Taneja Sanjay Shejwal Roger Warren Sonika Chopra Komal Arora Anant Choudhary Rohit Jalan Vidya K R
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Saurav Goyal shared thisCheers to the team to bring the real sense of pride, and community on to the app. Nothing unites our delivery riders more than delivering happiness, and the Swiggy T-shirt captures this in the purest form. Komal Arora Ashish Gupta Rohan Chhazed Sanghamitra Chakraborty Mitali L. Vaishnavi Devi Yash ChoudharySaurav Goyal shared thisWe just updated the icon for the Swiggy Delivery Partner App. Look closely and you'll see the Swiggy T-shirt. Why the T-shirt? Because it's Swiggy in its clearest, purest form. It's what lakhs of our partners wear every day, and it's what connects all of them to each other. The T-shirt has always carried a real sense of pride and community. It says you're part of the same team, working towards the same thing, no matter which city you're riding through. So we brought it onto the app that partners open every day. Same tshirt. Same pride. Now on their home screen too.🧡 Saurav Goyal Komal Arora Sanghamitra Chakraborty #Swiggy #DeliveryPartners #Pride #Community #LifeAtSwiggy Swiggy
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Saurav Goyal shared thisEmpowering our Delivery Partners has always been a core focus for us at Swiggy. Today, I am thrilled to share that we have rolled out a unique initiative aimed at driving financial empowerment for our delivery partners. Along with Zerodha Fund House, we have launched a program that allows Swiggy Delivery Partners to save a portion of their earnings by investing in mutual funds directly through the Swiggy rider app. Key highlights: 1) Low barrier to entry: Partners can start their investment journey with as little as Rs 100 2) Complete flexibility: Investments can be made as and when they wish to. 3) Zero lock-in period: Giving them full control over their money. In 2024, we partnered with the NSE India to empower our Delivery Partners with a financial literacy program. Now with this new initiative, we are taking that commitment a step further by providing the actual tools they need to invest. I am confident this will play a pivotal role in helping our delivery partners achieve financial independence and build a secure future for themselves and their families. #GigWorkers #DeliveryPartners #SwiggyCares #FinancialEmpowerment
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Saurav Goyal reposted thisSaurav Goyal reposted thisWe are seeking a leader to manage customer operations at a significant scale and enhance experience metrics. This role offers the opportunity to oversee one of the largest customer experience engines. Key responsibilities include: - Orchestrating 5000+ agents across partners efficiently - Transforming customer interactions into measurable successes (CSAT, NPS, FCR) - Identifying potential chaos and implementing systems to prevent it - Balancing scale, speed, and quality without compromises - Collaborating closely with product, tech, and business teams to address root problems Ideal candidates will: - Have experience in building or leading large-scale customer operations - Thrive in complex, high-ownership environments - Be equally comfortable with data and interpersonal interactions - Know how to drive outcomes through partners, not just teams Location: Bengaluru | Work from office If this challenge resonates with you, please apply using the link below. https://lnkd.in/gb8QYGwy Rohan Chhazed Saurabh Deshpande Swetha D'souza Shayutha K B Swiggy #SwiggyCareers #Swiggy #BuildWithSwiggy #SwiggyLifeDirector - Call Centre | 13 to 16 Years | BangaloreDirector - Call Centre | 13 to 16 Years | Bangalore
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Saurav Goyal reposted thisSaurav Goyal reposted thisSwiggy has successfully completed a Rs 10000 Cr equity fundraise, the second-largest QIP by a non-BFSI company in India's capital markets history. More details in the Placement document at https://lnkd.in/gsHmEfNb
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Saurav Goyal reposted thisNeha Singhvi and I had the privilege of engaging with global peers to exchange best practices and insights on accelerating electric vehicle (EV) adoption in the delivery ecosystem. This collaboration strengthens our ongoing commitment to building a zero-emission future — one delivery at a time. 🌱⚡ As we continue to scale our EV fleet and build sustainable infrastructure, it���s inspiring to be part of a global movement driving meaningful climate action. If you are a player in this space and want to join the mission please write to us at go-green@swiggy.in.Saurav Goyal reposted thisThrilled to share that Swiggy has joined seven leading global food and grocery delivery platforms (serving close to 100 countries) to launch the Deliver-E Coalition, an unprecedented alliance to accelerate the shift to zero-emission food and grocery deliveries worldwide. This UNEP backed coalition will help us share best practices, track progress, and work jointly to overcome the barriers to large-scale two-wheeler and three-wheeler electrification. Proud to see Swiggy join peers from across the world in shaping a cleaner, quieter, and more inclusive future for last-mile mobility. A big thank you to Sean Cooke , Rob de Jong Prajna Khanna for their efforts that led to our successful launch earlier this week. Rohit Sharma Supriya Jha Mukul Kaura Mythili K https://lnkd.in/gMp7Ts5mGlobal platforms launch Deliver-E Coalition to scale zero-emission deliveriesGlobal platforms launch Deliver-E Coalition to scale zero-emission deliveries
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Saurav Goyal reacted on thisSaurav Goyal reacted on thisAs I retire today and close this remarkable chapter of my professional journey, I do so with immense gratitude and pride. Of my 39-year career, the last 25 years with Tata Communications have been among the most rewarding and fulfilling. I would like to thank all my colleagues, mentors, leaders, peers, and team members for their support, trust, friendship, and partnership. I have been fortunate to learn from many of them and equally privileged to work alongside very talented and committed people. I am taking a break from work for the next couple of months to spend time with family and friends, and look forward to new opportunties and challenges with the onset of new year 2027!
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Saurav Goyal reacted on thisSaurav Goyal reacted on thisTwo RKs, one opinion. Bhook lage toh khana mut khao. Khana khao ki bhook hi na lage.🧡
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Saurav Goyal liked thisSaurav Goyal liked thisMost enterprise AI fails not because the models aren't smart enough. It fails when tested against real systems. Mitesh Agarwal explains what makes Gemini Enterprise different. It utilises more than just intelligence. It’s designed with autonomy you can audit, and access you can control. That’s what makes it your built-for-business AI. Read more https://lnkd.in/eH8FTWFy
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Saurav Goyal reacted on thisSaurav Goyal reacted on thisTruly grateful to receive the “Made a Difference” Award from our COO. 🏆 This recognition is not just an award, but a reminder that going the extra mile, taking ownership, showing extraordinary dedication, and creating meaningful impact truly matter. A heartfelt thank you to my leaders, mentors, colleagues, and team for their constant support, guidance, and trust Saurav Goyal Komal Arora Indradev Singh Monika Singhal Aakash Singh Bhadoria. Your encouragement has played a huge role in this journey. This one is truly special — and it motivates me to take on bigger challenges, create greater impact, and continue making a difference. 🙌🚀 Thank you, Swiggy, for this incredible recognition! Swiggy #MadeADifference #Recognition #Gratitude #Teamwork #Growth #GoingTheExtraMile #Leadership #CareerJourney
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Saurav Goyal liked thisRoweena Barreto it is always pleasure for the teacher to meet their own former student. I am very glad that you come to Indian Institute of Management Tiruchirappalli regularly to recruit students. Meeting you kindled my memorabe days at Goa Institute of Management (GIM). Keep in touch and post your progress.
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Dippak Khurana
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In Mumbai, just 35% of pincodes drive the majority of premium consumption across luxury beauty, premium cards, and high-value categories. In Delhi NCR, 26% of pincodes account for most high-value purchases. In Bengaluru, Koramangala over-indexes on premium convenience and lifestyle, while JP Nagar and Banashankari show completely different spending patterns. Across urban India, only ~10% of pincodes qualify as high-consumption growth hotspots. Why? India is a $60B+ e-retail market with the world’s 2nd-largest online shopper base, yet brands, especially when it comes to Performance Marketing, still plan it like they are service 1 uniform market. From my experience of building India’s very own Consumer Intelligence Platform, what we discovered: - income and credit distribution varies by micro-location - affluence clusters around business districts and premium housing pockets - cultural preferences shift by neighbourhood - platform access and digital maturity differ even within 5–10 km There's an old Hindi saying — कोस-कोस पर बदले पानी, चार कोस पर वाणी. That means every few kilometres in India, the water changes and every few more the language changes. Demand works the same way but performance marketing is still being executed based on traditional audience identifiers - a segmentation framework built for a different era. Specific pincode-focused data is a reliable signal. We just didn't have the data to act on it until now. Win by narrowing, not broadening.
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Ankul Agrawal
Reliance Jio Infocomm Limited • 2K followers
What a match. What dominance from Team India. From the very start, the intent was clear. Abhishek Sharma attacking fearlessly alongside Sanju Samson — despite a lean run earlier in the tournament. The team backed him, and he delivered on the biggest stage. Then the bowlers took over. Bumrah doing what he does best, and Axar Patel tightening the screws — making sure the game never slipped. When a final looks this one-sided, it’s easy to think it was decided on the day. But results like this are rarely built overnight. They come from preparation. From backing people even during tough phases. From teams stepping up when their moment arrives. The same pattern plays out in business. Strong outcomes rarely come from last-minute brilliance. They come from teams preparing deeply, trusting their people, and executing when the moment arrives. Dominant results often hide months of preparation behind them. Where have you seen preparation and trust translate into decisive outcomes?
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Medhaveesh Chopra
Piccadily Distilleries • 4K followers
Last week, I wrote about how India’s biggest untapped opportunity in alcohol might be D2C delivery — a digital unlock waiting to happen. A colleague messaged me after that post: “You know, it’s already live in Kolkata.” I was curious. And he was right. West Bengal quietly became one of the few states in India to legalize online alcohol delivery, with players like Swiggy, BigBasket and Spencer’s Retail operating under government-approved licenses. It’s a small step, but a big signal. Here’s why this matters: 1) In Kolkata, retailers say premium brand sales have jumped 20–30% after delivery began — because when discovery and accessibility rise, consumers start experimenting. 2) The state’s excise department reported improved compliance and tracking through digital invoices and delivery audits. The same tech that powers food delivery can now help governments plug leakages and increase transparency. 3) With e-KYC and geofencing (like Odisha is piloting near schools), states can actually enforce responsible drinking better than physical stores ever did. 4) Working professionals, women and older consumers, groups often uncomfortable visiting liquor stores, are now ordering from home. This expands the consumer base without additional marketing spend. Now imagine this scaled across just five metros. Even a 10% shift of existing consumers to online could mean ₹5,000+ crore in incremental, traceable sales — with minimal subsidy, infrastructure or tax change. The irony? India built world-class ecosystems for food, groceries and medicines online — but alcohol, a ₹3.5 lakh crore category, still sits offline for “moral” reasons. Maybe it’s time to reframe the narrative. 👉The question isn’t “Should alcohol delivery be allowed?” It’s “Can we afford not to digitize it?”
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Arindam Paul
Atomberg Technologies Private… • 163K followers
After a certain scale, 2 metrics tell a lot about company culture /further scalability 1. Attrition rate and its trendline YOY: Most growing organisations will also have headcount increase. If along with headcount increase, the attrition rate also goes up, it often means either capability scale up issue or a culture issue. Capability scale up issue ideally should not be there unless you are growing exponentially ( which very few companies do at scale). Attrition rate close to 20 percent is a very good goal. Anything more than 30 is a huge red flag 2. Early Attrition: Any org is as good as its people. And hence one of the most critical things to get right is hiring the right people with right skills for the right job and also to set them up for success. Any attrition that happens within 12 months of someone joining means a poor hiring and onboarding process. This number should be as close to 0 as possible If you are joining a growth stage startup, do ask about these metrics. Will show a better picture than all the stories about culture you hear during the hiring process
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