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Hi, I'm an ex-UniAcco CTO who watched businesses lose thousands of customers to…
Articles by Shashwat
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AI Didn't Learn to Code. We Spent 50 Years Digitizing Knowledge
AI Didn't Learn to Code. We Spent 50 Years Digitizing Knowledge
Everyone says AI is replacing programmers because it learned to code. I think that's backwards.
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The AI Companies That Got Funded (And Why)
The AI Companies That Got Funded (And Why)
I spent my weekend diving into AI companies that recently raised funding. What started as casual research turned into a…
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Unlocking the Potential of ChatGPT - A Game Changer for Developers
Unlocking the Potential of ChatGPT - A Game Changer for Developers
As a developer, you may have often come across tasks that seemed daunting and time-consuming. But what if I told you…
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Shashwat Gupta posted thisRs 19,000/month is all we need. That is roughly what I pay for ChatGPT. I already use it as my: → Chief of Staff → HR Manager → Senior Software Engineer → DevOps → Content Manager But the bigger change is not jobs. It is what we will expect from every software product. We are getting used to ChatGPT. I don't want to learn 20 screens or figure out workflows. I just tell it what I want. Soon we will expect every product to work like this: Understand → Use context → Act → Verify → Remember Companies can't just add an AI chatbot to their existing product. The product itself has to become AI native. And engineering changes with it. CRUD is increasingly solved. Engineers will need to understand agentic loops, tools, memory, evals and verification. We won't just build software people use. We will build software people delegate work to. Companies will have to become AI native because their users are becoming AI native first.
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Shashwat Gupta posted thisIt was really sad to hear about the IIT Bombay student suicide case. Even 25 years back, IIT was such a big thing that somewhere you started believing: 𝗜𝗳 𝘆𝗼𝘂 𝗱𝗼𝗻'𝘁 𝗴𝗲𝘁 𝗶𝗻, 𝘆𝗼𝘂 𝗵𝗮𝘃𝗲 𝗮𝗹𝗿𝗲𝗮𝗱𝘆 𝗳𝗮𝗶𝗹𝗲𝗱 𝗶𝗻 𝗹𝗶𝗳𝗲. And once you are there, the stakes can feel even higher. A failed subject or repeated semester can start feeling much bigger than it really is. It took me years to understand that life doesn't depend only on which college you went to, but much more on what you learn, the skills you build, and what you are able to do with them. I sometimes feel we protect kids from failure too much. Maybe one way to change that is to let them experience failure early, when the stakes are still small. At 16–18, give them ₹50K and ask them to build a small business and try to make that ₹50K back. One condition: 𝘁𝗵𝗲𝘆 𝗵𝗮𝘃𝗲 𝘁𝗼 𝘀𝗲𝗹𝗹 𝗶𝘁 𝘁𝗵𝗲𝗺𝘀𝗲𝗹𝘃𝗲𝘀. Make 100 cold calls. Hear 99 NOs. They'll learn that rejection is normal. That you can work hard and still fail. That people won't always respond the way you expect. And most importantly: 𝗟𝗶𝗳𝗲 𝗶𝘀 𝗻𝗼𝘁 𝗹𝗶𝗻𝗲𝗮𝗿. Maybe that's the lesson we need kids to learn early. Things will go wrong. You will fail at some things. You change direction and try again. 𝗢𝗻𝗲 𝗳𝗮𝗶𝗹𝘂𝗿𝗲 𝗶𝘀 𝗻𝗲𝘃𝗲𝗿 𝘁𝗵𝗲 𝘄𝗵𝗼𝗹𝗲 𝘀𝘁𝗼𝗿𝘆.
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Shashwat Gupta shared thisWhen did you last check Google Search Console, review your traffic, or publish a blog? As a founder, I kept postponing this. So at ConversAILabs, we started automating the routine with OpenAI ChatGPT/Codex. We connected Search Console, Google Analytics, BigQuery and GitHub to: → Track performance in a daily Google Sheet → Find searches with impressions but few clicks → Track ChatGPT referrals and landing pages → Publish three researched articles each week This week, we saw encouraging improvements: • Search impressions: +17.2% • Google clicks: +7.7% • Measured organic users: +34.9% Organic sessions fell 9.8%, but we reached more users, with fewer sessions per user. Overall, visibility and audience reach improved—though one week doesn’t establish a lasting trend. The useful part is the repeatable process: check the data, identify opportunities, publish, improve pages, and measure again.
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Shashwat Gupta shared thisYour AI agents make mistakes. But do they learn? At ConversAILabs, we build conversational agents that improve through real conversations and your team’s feedback. Missed intent. Unclear answers. Poor follow-ups. Each one is an opportunity to improve—with your team reviewing and approving changes before they go live. Build better conversations into your business. Connect with us to explore what ConversAI Labs can do for your team. #ConversAILabs #ConversationalAI #AIAgents
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Shashwat Gupta shared thisFrom a customer call to a confirmed booking—with the CRM updated and confirmation sent. A quick look at what we’re building at ConversAILabs. 100+ integrations to connect your calls with your business tools. What would you like to automate after a customer call? #ConversAILabs #VoiceAI
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Shashwat Gupta shared thisYour support bot just promised a free replacement. Your policy never allowed it. Now your team has two problems: 1. Fixing the customer’s expectations 2. Figuring out why the bot said it. This is why we moved from one giant prompt to state-based conversation agents at ConversAILabs Each state has a defined job. Transitions make the conversation’s path visible. When something goes wrong, the team has a clearer starting point for debugging. Our principle is simple: Your bot should follow your knowledge, not invent answers. And your team should be able to trace what happened.
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Shashwat Gupta shared thisThe call ends. The customer journey doesn’t. A good call means little if the next steps never happen—details aren’t sent, documents aren’t collected, and nobody follows up. That’s why voice AI in production needs a workflow beyond the call. At ConversAILabs , we’re building an AI operations employee that coordinates: • Voice calls and personalized WhatsApp follow-ups • Document collection and scheduled next steps • Conditional rules and human handoffs This short demo shows how those steps connect into one customer journey. Building Voice AI in Production — Beyond the Call. What still happens manually in your business after a customer call? #VoiceAI #WhatsAppAutomation #ConversAILabs
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Shashwat Gupta shared thisVoice AI calls don’t follow a fixed path. Every caller can take a different direction—creating hundreds of possible scenarios and unexpected edge cases. That makes safely editing and testing voice AI workflows extremely difficult. At ConversAILabs , we’ve built a state-of-the-art agentic workflow editor to solve this. Simply describe the change you need. The editor updates your agent, validates every affected conversation path and automatically generates relevant tests. Build faster. Test more scenarios. Ship reliable voice agents with confidence. Here’s a 30-second look. Note: The presenter is AI-generated; the product footage is from our actual workflow editor. #VoiceAI #AgenticAI #ConversAILabs
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Shashwat Gupta reposted thisShashwat Gupta reposted thisWhat happens when a customer misses your AI’s outbound call—and calls the same number back? With ConversAI Labs, the AI answers the callback and continues the relevant conversation. Outbound + inbound. Same AI agent. No lost conversation. conversailabs.com #VoiceAI #ConversationalAI #SaaS
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Shashwat Gupta liked thisShashwat Gupta liked thisWe're rebranding to Cashew Labs and been working on something very cool the past few weeks. Although the ideas have been cooking for me since I first got into computers Excited to share more this week!
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Shashwat Gupta liked thisShashwat Gupta liked thisWe’re growing our specialist network at Broadvale AI. Some projects need deep expertise in a specific area. We’re looking to work with independent AI engineers and specialists who care about building reliable, production-ready systems. Your expertise may be in LLM fine-tuning, RAG, agentic automation, evaluation, AI product engineering, or another specialised area. When the right project comes along, you join the team as an independent consultant. We handle the client relationship and project coordination. You bring your expertise and work closely with us to deliver. If this sounds interesting, send me a DM with your portfolio, area of expertise, and availability. Or leave a comment below and I’ll reach out. Looking forward to build some awesome AI Systems together.
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Shashwat Gupta liked thisShashwat Gupta liked thisYesterday, someone from Zambia reached out to Bloom Femtech for a consultation. 🇿🇲 It was our first consultation from outside India, and honestly, it felt pretty special. You build for the people around you, so having someone thousands of kilometres away find the platform and book a consultation was a moment I really enjoyed. #Bloom #WomensHealth #FemTech #DigitalHealth #BuildInPublic
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Shashwat Gupta liked thisRs 19,000/month is all we need. That is roughly what I pay for ChatGPT. I already use it as my: → Chief of Staff → HR Manager → Senior Software Engineer → DevOps → Content Manager But the bigger change is not jobs. It is what we will expect from every software product. We are getting used to ChatGPT. I don't want to learn 20 screens or figure out workflows. I just tell it what I want. Soon we will expect every product to work like this: Understand → Use context → Act → Verify → Remember Companies can't just add an AI chatbot to their existing product. The product itself has to become AI native. And engineering changes with it. CRUD is increasingly solved. Engineers will need to understand agentic loops, tools, memory, evals and verification. We won't just build software people use. We will build software people delegate work to. Companies will have to become AI native because their users are becoming AI native first.
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Shashwat Gupta liked thisShashwat Gupta liked thisDear PMs, how would you interpret this cohort retention data? We’ve been tracking Bloom Femtech's retention cohort-by-cohort as acquisition has scaled significantly. Would love to hear how experienced PMs would read these numbers? Open to perspectives, benchmarks, and especially what you would investigate next.
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Shashwat Gupta liked thisShashwat Gupta liked thisEVERQ just made me look at corporate life a little differently. 😂 We’ve somehow reached a point where looking exhausted is treated like proof that you’re working hard. Dark circles? “Busy.” Tired face? “Hardworking.” Looking fresh? “Do you even have enough work?” �� That’s exactly what I liked about EVERQ ad it takes this very relatable workplace expectation and makes fun of it. EVERQ is built around skincare that fits into everyday routines, because taking care of your skin shouldn’t feel like another task on your corporate to-do list. And honestly, I love the idea that looking fresh doesn’t mean you’re working less. Your work should speak for itself. Your dark circles don’t need to. 😂 #SoDermatic #EVERQOrignals #DermaMeetsDerma SKINQ
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Shashwat Gupta liked thisShashwat Gupta liked thisI'm 46. Here's my tech life in one scroll. Grew up with no computer at home. Phone calls meant the STD booth after 9 PM because rates dropped. Then dial-up. That screeching modem, someone at home picking up the landline mid-download. One banner downloading for four minutes, top to bottom, like a curtain rising. Then Orkut, testimonials and scraps. Then Gmail invites, treated like club memberships. Then e-commerce. Cash on delivery, because nobody trusted a website with their card. I know, because I was running one of those websites. Then UPI. Now the cab driver has a QR code and I have no change. And now an AI concierge books my dinner and checks me into flights while I sleep. Every five years I thought I'd seen the big shift. Every five years I was wrong. Somewhere between the modem and the agents, I stopped being surprised and started feeling lucky. Most generations get one wave. Ours got all of them.
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Shashwat Gupta liked thisShashwat Gupta liked thisReticle 𝘀𝘁𝗮𝗿𝘁𝗲𝗱 𝘄𝗶𝘁𝗵 𝗮 𝗖𝗹𝗮𝘂𝗱𝗲 𝗹𝗶𝗺𝗶𝘁 𝗮𝗯𝗼𝘂𝘁 𝘁𝗼 𝗲𝘅𝗽𝗶𝗿𝗲 One night, Divyanshu had 25% of his weekly limit left, and it was about to expire so he did the obvious thing he gave Claude one massive prompt for a side project and went to sleep next morning, Claude said it was done and everything is working 𝗘𝗫𝗖𝗘𝗣𝗧 𝗜𝗧 𝗪𝗔𝗦𝗡'𝗧 buttons didn’t work parts of the app were running on mock data things that looked finished were completely broken underneath... and Claude had absolutely no idea that was the part that stuck with us AI had become incredibly good at writing code But after writing it, the same loop kept happening: Agent writes -> agent says “done” -> human checks -> human finds the bug -> human explains it back to the agent we were becoming our coding agent’s feedback loop the next week, we started building Reticle The idea was simple: Reticle gives coding agents a way to prove their work actually works it looks at the running application, checks what actually happened, and gives that evidence back to the agent The agent still writes the code Reticle makes it prove it Today, we’re putting Reticle out there properly 𝗕𝗲𝗶𝗻𝗴 𝘂𝘀𝗲𝗱 𝗯𝘆 𝟭𝟬𝟬𝟬𝘀 𝗼𝗳 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗲𝗿𝘀 𝗴𝗹𝗼𝗯𝗮𝗹𝗹𝘆 This video is the story of why we built it, how it works, and where we think AI-assisted software development is heading. Try RETICLE!!
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