Account suspension and reinstatement: Lightsail Relational Database recovery

Prerequisites

• If your AWS account was suspended due to outstanding charges please first refer https://repost.aws/knowledge-center/reactivate-suspended-account to reactivate your account.

• After account reinstatement, if you find that your Lightsail Relational Database shows up with status Unknown, then contact AWS Support to recover a Database snapshot saved before your account was suspended

• This article lists steps to follow after you have contacted AWS Support and had the snapshot restored to your account.

Create new Lightsail Relational Database from the restored snapshot

First, to create a new Database from the restored snapshot saved before account was suspended

• Step 1: Go to page https://lightsail.aws.amazon.com/ls/webapp/home/snapshots
• Step 2: Scroll down to section titled Database snapshots
• Step 3: Find the name of the unknown status Database
• Step 4: Expand the dropdown section below it, and click the three dots under Actions (see image below)
• Step 5: Click Create new database and follow through on the next prompts

Delete the older unknown status Database

Next, to Delete the Unknown status Database which cannot be accessed anymore due to account suspension:

• Step 1: Go to page https://lightsail.aws.amazon.com/ls/webapp/home/databases
• Step 2: Click the ellipsis icon (three dots) next to the Database name and choose Delete
• Step 3: While deleting be sure to not check the checkbox for create snapshot -> because a snapshot from this inaccessible database cannot be created anymore (see image below)

That's it. You should now have a newly recovered Lightsail Relational Database to use in your application just like before.