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How do I create and activate a new AWS account?
I'm new to AWS and I want to create and activate a new AWS account.
Resolution
Initial setup
- Visit the AWS home page.
- Choose Create an AWS Account.
- Enter your root user email address.
- Create and confirm your password.
Account information
- Select Personal or Business for your account.
- Enter your contact information.
- Accept the AWS Customer Agreement.
Payment setup
- Add a valid payment method.
- Verify your billing address.
Identity verification
- Enter your phone number.
- Receive and enter the verification code.
- If there's a CAPTCHA, then enter the displayed code and choose Submit.
Note: To troubleshoot CAPTCHA errors, see How do I resolve an issue with CAPTCHA when I try to sign in to my AWS account? - If you're an India-based account, then complete additional verification if required.
Choose a support plan
- Select from available AWS Support plans.
- Choose Complete sign up.
Account activation
- Account activation typically takes minutes, but it can take up to 24 hours.
- When account activation is complete, you receive a confirmation email.
Best practices for AWS root user email addresses
The following best practices help maintain secure and continuous access to your AWS account while protecting your resources.
Email address selection
- Use corporate distribution lists.
Example: it.admins@example.com - Avoid individual email addresses.
Example: paulo.santos@example.com - This maintains continuous account access when employees leave or change roles.
Email security measures
- Secure access to distribution lists.
- Activate multi-factor authentication (MFA) on the root account.
- Keep root account credentials safe for password resets.
Important: Don't use a root user login for routine tasks.
Best practices for AWS account names
- Use consistent naming patterns for quick identification in invoices and the AWS Billing console.
- Company accounts format: organization-purpose-environment
Example: ExampleCompany-audit-prod - Personal accounts format: firstname-lastname-purpose
Example: paulo-santos-testaccount
Note: You can modify your account name later through account settings.
Security recommendation
Refer to Security best practices in AWS Identity and Access Management (IAM).
Troubleshooting delayed activation
- Complete all sign-up steps.
- Verify your payment information.
- Check for emails that ask for additional information.
- Contact your financial institution for payment processing if needed.
- Try a different browser.
- Contact AWS Support if issues persist.
Related information
Understanding unexpected charges
- Topics
- Management & Governance
- Language
- English
I have activated my account already. But when I try to start my lightsail server, it's return 403 error. How to fixed it?
Thank you for your comment. We'll review and update the Knowledge Center article as needed.
Hello, when I start my cloudfront service it show me this error (Your account must be verified before you can add new CloudFront resources. To verify your account, please contact AWS Support (https://console.aws.amazon.com/support/home#/) and include this error message.). What should I do?
Hello, when I start my cloudfront service it show me this error (Your account must be verified before you can add new CloudFront resources. To verify your account, please contact AWS Support (https://console.aws.amazon.com/support/home#/) and include this error message.). What should I do?
Thank you for your comment. We'll review and update the Knowledge Center article as needed.
"Unable to start the environment. You must verify your account before accessing CloudShell. To verify your account, contact AWS Support" I'm already logged in and, have been active for quite a while WHAT?! is this error even talking about!
Your account must be verified before you can add new CloudFront resources. To verify your account, please contact AWS Support (https://console.aws.amazon.com/support/home#/) and include this error message.
Hello, when I start my cloudfront service it show me this error (Your account must be verified before you can add new CloudFront resources. To verify your account, please contact AWS Support (https://console.aws.amazon.com/support/home#/) and include this error message.). What should I do?
When I try to start a cloudfront service, I get this error
Your account must be verified before you can add new CloudFront resources. To verify your account, please contact AWS Support (https://console.aws.amazon.com/support/home#/) and include this error message.
How can I resolve this?
Thank you for your comment. We'll review and update the Knowledge Center article as needed.
Please help me to resolve this isssue
Your account must be verified before you can add new CloudFront resources. To verify your account, please contact AWS Support (https://console.aws.amazon.com/support/home#/) and include this error message.
Hello, when I start my cloudfront service it show me this error (Your account must be verified before you can add new CloudFront resources. To verify your account, please contact AWS Support (https://console.aws.amazon.com/support/home#/) and include this error message.). What should I do?
Hello, when I start my cloudfront service it show me this error (Your account must be verified before you can add new CloudFront resources. To verify your account, please contact AWS Support (https://console.aws.amazon.com/support/home#/) and include this error message.). What should I do? and this just happened with cloudfront and cloudshell ..... how should i figure this out ?
Hello, when I try to start my cloudfront service it show me this error : Your account must be verified before you can add new CloudFront resources. To verify your account, please contact AWS Support (https://console.aws.amazon.com/support/home#/) and include this error message.). How can i manage this?
Please help me to resolve this isssue:
Your account must be verified before you can add new CloudFront resources. To verify your account, please contact AWS Support (https://console.aws.amazon.com/support/home#/) and include this error message.
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