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Seller_786ff6hh36h4T
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Huge change in buy box for used books
by Seller_786ff6hh36h4T
Amazon replied

About 7 months ago, the used buy box for books suddenly began going to the lowest price, generally merchant fulfilled. This appears to be happening again. I noticed low sales for the day, so checked several detail pages and sure enough, nearly every books used buy box is going to merchant fulfilled at the lowest price.

Has there been any announcement from Amazon regarding this, or is it just another sudden huge, unannounced change?

Hopefully it will resolve itself, but last time this happened it took a good amount of time and had a large impact on sales.

24 votes
5 votes
969 views
70 replies
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Seller_ENBrTBTSn3PDq
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SIX Days and NO SALES------What Happened?
by Seller_ENBrTBTSn3PDq

Yes.......Another NO SALES post!!!! After 17 years of selling (books/media), I have never gone this long without a SINGLE sale (6 straight days).

I have been putting off saying GOODbye but I can't take it anymore. I'm not earning enough to pay the monthly PRO fee. If I downgrade, my chances of hanging around would be little to none. It's just not worth it anymore with the scams and all.

I guess my question is .......did Amazon make changes (in anything) that would affect sales? I had a very small burst last weekend but this week............................crickets........................................! Something has definitely changed.

36 votes
2 votes
3.7K views
67 replies
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Is Amazon Making Seller Support More Difficult to Reach?
by Seller_nBbwQTZ5NsRcM
Amazon replied

This post stems from two cases that I've opened, which have gone completely unanswered by Amazon in the last week.

I've been an Amazon seller for almost 3 years, own a brand, and have multiple products. Seller support has never been easy, but they've always been responsive and easy to reach. If I needed help and answers immediately, I was always able to get an immediate phone call to work through an issue. If less urgent, I could send an email to support and expect an answer within 12 hours.

Recently, we've had a stressful issue that has led to a deactivation of a listing, and while dealing with the fallout, including stranded inventory, and obtaining third-party reports, I've found Seller Support absolutely impossible to get ahold of. I'm getting no responses to email in multiple cases, and if I try to navigate to a "Call" option, it simply doesn't provide me with the option anymore.

Is anyone else having similar difficulties? Is Amazon trying to direct sellers away from calling support? Having responsive support has always been a core principle of Amazon's business, so this experience is surprising to me.

35 votes
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40 replies
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Why are FBA sellers pricing to lose money?
by Seller_bPqNLG6VShvB5

Even if they got the merch for FREE, so many sellers are pricing to owe Amazon money? How and why are they doing this? For example, selling a NEW DVD or a CD, the minimum FBA fee would be like $5.75. Why are sellers pricing below this? Why wouldn't they come a consensus to at least make $0.10? Why take a negative? I see it all the time? Just curious. Thanks.

3 votes
0 votes
806 views
14 replies
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Seller_fQCTxrT2bm0WT
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Still can't list books - need to be the publisher - which has been out of business for over 40 years
by Seller_fQCTxrT2bm0WT
Amazon replied

Here's yet another case where a book I have in hand which is not already in the WONDROUS Amazon catalog can't be listed on Amazon. I have been granted a GTIN exemption for this long out of business publisher, which is now, apparently useless. I could sell this book here... If I could list it here! How ridiculous is this new policy wherein only the publisher of a book can create a new item page for said book?

19 votes
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790 views
18 replies
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Seller_FAbHlFb9SGv9b
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Handmade Reclassification
by Seller_FAbHlFb9SGv9b

Hi, I ran a category listing report and about half of my listings have been reclassified. Can I validate and change the item type keyword and handmade classification for the listings that have been reclassified, or do I need to wait until all of my listings have been changed. My sales have absolutely stopped since this started for me in the last few weeks, and I need this fixed ASAP. I have the how to guide, I just need to know if I can start on the listings that have been changed.

Also, if I change the item type keyword in my listing, will this automatically update the product type in the category listing report? I am referring to the report section that showed "GUILD-HOME" but now shows something different with the update. Some of my listings are changing to a completely off-the-wall category. Like some sticker listings are going in to Health and Personal care.

1 vote
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11 views
1 reply
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"Toys & Games listing condition changes from September 15, 2025" email sent 2 weeks after effective date
by Seller_BjZALyPnGOMLT
Amazon replied

This morning I received a "Toys & Games listing condition changes from September 15, 2025" email from Amazon Services. Since this was effective Septembe 15, 2025, why was it sent to me two weeks later and not sent in advance of its effective date? And according to similar discussions in Seller Forums, other sellers received the same notice two weeks ago.

2 votes
0 votes
67 views
8 replies
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