Toni Pisano is the Chief Customer Officer and a Board Member at PortPro Technologies, Inc. Read Toni Pisano's full executive profile here.
The Future Of Work: AI Handles The Load And Humans Lead Relationships
As AI reshapes the world of work, it’s up to us to take the steering wheel by making sure technology serves people, not the other way around.
What Logistics Can Teach Tech About The Customer Experience
It's important to keep the human element in the equation and not forget to focus on relationships.
How Data Latency Impacts Modern Supply Chains—And What Companies Can Do About It
A gap between reality and reported data can lead to demurrage fines and operational inefficiencies across the supply chain.
Making AI Work For You: Lessons Learned From The Trucking Industry
Amid all the hype around AI, how do we make it practical in our day-to-day business processes?
How To Use SMART Goals To Meet Customer Needs
Set SMART goals with your customers to get a sense of their objectives and make sure the goods or services you’re offering meet their specific needs.
Drayage: An Industry Shaping Daily Life And Business Success
Here are three things to know about the state of drayage, so you can stay informed and prepare for possible changes coming your business's way.
2025 Mindset: The Value Of Time
If we can invest and compound our money, what’s stopping us from applying the same concept to our time?
Proof That Remote Work Can Work
What if remote work could transform companies in older, more traditional industries?
Are You Ready If A Labor Strike Hits Your Industry?
No matter the industry, risk management, resilience and future-proofing are all key parts of running a successful venture.
Three Lessons From A Nonlinear Career Path
If you're feeling stuck in your career, try to embrace the twists and turns as a means of growth and new adventures, rather than barriers.