Shopmonkey

In the shop, every minute matters. When communication stalls, so does the workflow. Back-and-forth updates, missed details, and cluttered text threads don’t just slow techs down, they ripple all the way to the customer experience. That’s why Lifted Rippers put Internal Notes in Shopmonkey to work. The results: - 2+ hours saved each week - Cleaner handoffs between techs and service writers - Customer conversations that stay focused on the car, not the chatter Tight internal communication keeps the whole shop running smoother, and keeps customers coming back. See how to set up Internal Notes step by step in our full guide: https://lnkd.in/eQtcmJid

Missed updates cost time, and time is money. Lifted Rippers is kicking off the Quick Tips series with a behind-the-scenes look at how they use Internal Notes inside Shopmonkey to keep every job on track. In a busy shop, communication can make or break a day. With Internal Notes: - Tech updates go straight into the repair order. - Service writers add reminders and next steps. - All of it stays private to the team—no cluttered customer messages, no missed details. This one feature saves the crew hours each week and keeps the workflow tight from intake to pickup. Learn more about how you can use Internal Notes in this article: https://lnkd.in/eQtcmJid

We’re excited to feature Lifted Rippers in our latest Shop Spotlight video.   This standout off-road shop has earned a reputation for transforming trucks and SUVs into high-performance builds. From precision suspension work to custom fabrication and paint, the Lifted Rippers team combines technical expertise with an unmistakable passion for off-road design.   In the video, you’ll meet the team behind the lifts, tour their facility, and see how a shared love of craftsmanship and performance turned a hobby into a thriving business.   Watch the full spotlight to discover how Lifted Rippers continues to set the bar for quality and innovation in the custom automotive world.

Shops that stay organized run smoother, waste less time, and deliver a better experience to every customer. With Shopmonkey, you can: • Track repair orders in one place • Assign and monitor technician workloads • Streamline approvals and parts management • Gain visibility across your entire workflow Stay organized. Run smarter. That’s how strong shops get ahead. Learn more here: https://lnkd.in/e6Rh2XTF

Stay organized. Work smarter. Grow stronger. Organization isn’t just about keeping a clean shop. It’s about creating a workflow that saves time, reduces errors, and helps every technician stay focused on the job. In the final episode of our Quick Tips series, Corey from Freedom Autoworks shares how he uses Shopmonkey to keep his shop running at its best. See how Shopmonkey can help your shop stay organized and efficient: https://lnkd.in/e6Rh2XTF

We’re proud we've been named a winner of the 2025 MOTOR Top 20 Awards!    Each year, MOTOR recognizes the most impactful tools, technologies, and solutions in the industry, and this honor is only possible thanks to our incredible employees and customers.   Your hard work, trust, and votes made this recognition possible. Together, we’re shaping the future of automotive service by helping shops streamline workflows and improve customer experiences. Thank you for being part of this journey with us. Here’s to pushing the industry forward, together.    #MOTORTop20 #Shopmonkey #ShopEfficiency 

Every extra click slows down your shop. That's where Shopmonkey Hot Keys step in. With Hot Keys, your team can: • Navigate the platform without breaking focus • Build estimates and invoices in fewer steps • Eliminate repetitive actions that eat up hours each week   Hot Keys streamline daily workflows, allowing techs to spend less time behind a screen and more time turning wrenches. Efficiency isn't just about speed, it's about giving your team tools that boost consistency, accuracy, and customer satisfaction.   Learn more about how Hot Keys can transform your workflow: https://lnkd.in/ez-7c5TM #QuickTips #Shopmonkey #ShopEfficiency

Faster workflows mean stronger results. For most shops, even small inefficiencies add up. Extra clicks. Slower navigation. More time spent behind the screen instead of turning wrenches. That’s why Shopmonkey Hot Keys are a game-changer. With customizable shortcuts, your team can:  • Build estimates and invoices in record time  • Reduce repetitive clicks across the platform  • Free up multiple hours each week for higher-value work In this week’s Quick Tips, Corey from Freedom AutoWorks shows how Hot Keys keep his shop running at top speed. Efficiency isn’t just about saving time, it’s about improving consistency, customer service, and profitability. Learn more about how Hot Keys can transform your workflow here: https://lnkd.in/ez-7c5TM #QuickTips #Shopmonkey #ShopEfficiency

Clear insights, smarter decisions, stronger shops.   Roy Wragth, President of Wragth Motorsports, relies on Shopmonkey Reporting to keep his business running at top speed. From labor hours and revenue breakdowns to technician efficiency and invoice tracking, Shopmonkey reports give him full visibility into shop performance. The payoff? Better scheduling, steadier cash flow, and smarter decisions about pricing and staffing. Instead of chasing down data, Roy and his team spend their time where it matters most, running the business.   Want to see how Reporting can do the same for your shop? Explore the Shopmonkey Help Center here →  https://lnkd.in/epMPE_FQ

Make smarter shop decisions with Shopmonkey Reporting. In our recent Quick Tips video, we gave a sneak peek at Shopmonkey Reporting. Now let’s see how it can help your shop stay on top of the numbers. With Reporting, you can: - Track performance across all aspects of your business, whether you run one shop or one hundred - Identify trends and opportunities in real time - Make data-driven decisions that boost efficiency and revenue Turn your data into action and empower your team with insights that matter. Dive deeper into Reporting in our latest blog post: https://lnkd.in/epMPE_FQ #Shopmonkey #ShopEfficiency