Cresta launches AI testing suite for enterprise CX, boosts trust in AI agents

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🚨 Cresta Raises the bar on AI Agent reliability by building the confidence layer for Enterprise CX Enterprises want AI agents that don’t just work—they want AI agents they can trust. That’s why today’s announcement from Ping Wu and the Cresta team is a milestone for the industry. Cresta has launched its Automated AI Agent Testing suite, using AI to test AI. With LLM judges, dynamic simulated visitors, flexible evaluators, and in-product feedback loops, Cresta enables: • 15x more tests than manual methods • 35% faster release cycles • 20% improvement in accuracy Trust has been the limiting factor for enterprise AI adoption. According to PwC’s 2025 AI Agent Survey, only 25% of business leaders trust AI agents to act autonomously with customers. Cresta is tackling this head-on by creating an AI Assurance layer—a new category of capability that could define which platforms scale in the enterprise and which remain in pilot. Full story 👇 https://lnkd.in/eBDWMRAa #enterpriseAI #contactcenter #AIadoption #AIagents

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