Manage Service Requests Anywhere, Anytime on Any Device
Empower users with a modern, mobile-friendly self-service portal. Xurrent enables employees and customers to submit requests, track progress, and access knowledge articles from any device—reducing IT workload and improving user satisfaction.
Intuitive User Interface
Find all necessary information and services without the need for extensive training.
Knowledge Base Integration
Reduce the dependency on IT staff for routine support queries. Empower users with easy, direct access to a rich knowledge base.
Service Catalog Access
Request services and support with just a few clicks through a comprehensive catalog of IT services.
Incident and Request Management
Log incidents and service requests, track status in real-time, and receive timely updates. The result: Higher levels of transparency and satisfaction.
Personalized Experience
Customize to align with the organization’s branding, tailoring the experience to meet end users’ unique needs.
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Leading industry analysts recognize Xurrent as a top IT service management solution and has been awarded for its innovation, ease of use, and impact on IT operations. Trusted by industry leaders, Xurrent consistently receives high ratings in customer satisfaction.
The People’s Choice for Service Management
The Benefits of
Self-Service Portal
Xurrent’s features offer a seamless blend of speed and intelligence, transforming service management for the modern enterprise.
AI That Works as Hard as You Do—at No Extra Cost
Supercharge your IT team with built-in AI that eliminates busywork and accelerates service delivery. From instant ticket summarization and auto-classification to AI-generated knowledge articles and no-code automations, Xurrent’s AI does the heavy lifting—so your team can focus on high-impact work, not manual tasks.
And the best part? It’s all included—no extra fees, no hidden costs.
