Privacy & cookie policy
Registered name: Center for Countering Digital Hate Inc.
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Email: [email protected]
What information we collect, use, and why
We collect or use the following information to receive donations or funding and to organize fundraising activities:
- Names and contact details
- Addresses
- Payment details
- Donation history
We collect or use the following personal information for service updates or marketing purposes, including targeted advertising:
- Names and contact details
- Personal addresses
- Marketing preferences
- Donation history
- Website and app user journey information
- Records of consent, where appropriate
We collect or use the following personal information for recruitment purposes:
- Contact details (e.g. name, address, telephone number or personal email address)
- Employment history (e.g. job application, employment references or secondary employment)
- Education history (e.g. qualifications)
Lawful bases and data conservation rights
CCDH Inc is a US-based 501(c)(3). As we may handle the data of individuals in the UK or in the EU, we ensure our data handling is compliant with EU and UK data protection laws (GDPR). Under GDPR, we must have a “lawful basis” for collecting and using your personal information. You can find out more about lawful bases on your country’s Data Protection Authority (DPA).
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply from your country’s Data Protection Authority (DPA):
- Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
- Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
- Your right to erasure - You have the right to ask us to delete your personal information.
- Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
- Your right to object to processing - You have the right to object to the processing of your personal data.
- Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organization, or to you.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to receive donations or funding and organize fundraising activities are:
- Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for recruitment purposes are:
- Legitimate interests – we’re collecting or using your information because it benefits you, our organization or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- We have a legitimate interest for collecting personal information for recruitment purposes to contact candidates regarding their job application(s) and verify their qualifications.
Where we get personal information from
- Directly from you
How long we keep information
We only keep your data for as long as is necessary for the purpose(s) for which it was provided.
If you are on one of our mailing lists we will retain your data until you notify us that we no longer have your consent to process it or if it becomes clear to us that the data is out of date and / or incorrect.
Who we share information with
Where necessary, we may share your personal data with joint controllers and/or data processors. When doing so, we comply with the GDPR, making sure appropriate safeguards are in place.
If you sign up to hear from us, we may use your contact details to show you relevant updates about our work on other platforms. This can include uploading a hashed version of your email address to advertising services such as Google Ads so that we can reach supporters with information about our campaigns. We only use this for our own marketing, and you can opt out at any time by contacting us or unsubscribing from our emails.
For further information or to obtain a copy of the appropriate safeguard regarding data transfers, please contact us using the contact information provided above.
Sharing information outside the UK or EU
Where necessary, we or our data processors may transfer personal information outside of the UK or EU, including to a joint controller. When doing so, we comply with the GDPR, making sure appropriate safeguards are in place.
For further information or to obtain a copy of the appropriate safeguard regarding data transfers, please contact us using the contact information provided above.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to your country’s Data Protection Authority (DPA). In the UK, this is the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint