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I am trying to connect a Dell U3023E display to my PC via a DisplayPort to USB-C cable:

  • The BIOS screen displays fine
  • The Windows loading screen displays fine
  • The display suggests there is no USB-C signal as soon as Windows loads, and goes black.

The display works with DP-DP and HDMI-HDMI cables, and, if I connect both the DP-DP cable and the DP-USBC cable to the machine, and then remove the DP-DP cable, the DP-USBC cable continues to work, but fails as soon as I restart.

I cannot dedicate either the DP or HDMI ports on the display to that machine, because I'm running three different machines on that display, and DP/HDMI are earmarked for other machines, therefore it's imperative that DP-USBC be the solution.

The monitor supports DP-USBC alt mode, so that shouldn't be an issue.

I have tried

  1. Updating the display firmware
  2. Updating the graphics card drivers

Neither of these resolve the issue.

Specs for reference

Can anyone suggest what I might be doing wrong?

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