Whether you’re relocating long-distance or just buying a car from a few cities over, shipping a vehicle in California comes with unique considerations. Weather, distance between metro areas and road access can all affect timing and availability, so it’s worth doing your homework upfront.
Start by getting multiple quotes and asking for realistic delivery windows based on your exact pickup and drop-off locations. Some parts of California may have fewer available carriers, which could delay your delivery, especially for enclosed or specialty transport.
Below, we break down what to look for in a reputable car shipping company in California so you can make a clear choice and feel confident about your decision.
Transportation Type and Services
One of the first decisions you’ll make when booking a car shipment is whether to transport your vehicle in an open or enclosed container. Most car shipping companies offer an option of either one, and each comes with pros and cons.
For example, enclosed car shipping is typically pricier because it involves placing your car in a container that is shielded from the elements and isn’t typically with other cars. This dedicated container means a company can ship fewer cars at once, raising your price. That said, if you’re concerned about damage or your car is particularly expensive, that extra cash may be worth it.
Open containers are what you’ll commonly see when car shipping companies transport many cars at once on a truck bed that is open to the elements. It’s cheaper because of the ability to transport multiple cars at once, but your car may be more prone to damage.
Customer Ratings and Reviews
Reading customer reviews for car shipping companies can highlight relevant information and potentially raise a few concerns. To get the most out of customer feedback, be sure to read it critically (meaning you should consider the one- and five-star reviews and pay attention to the middle ground).
For the most relevant reviews, search for the latest comments from people in California. Also, be aware of trends within reviews: Are there repeated comments about customer service? Unexpected delays?
Finally, consider how the provider responds to reviews. A commitment to quickly addressing customer reviews is a good sign.
Insurance, Guarantees and Cancellation Policies
Before signing anything, don’t skip the fine print. It’s where you’ll find details like cancellation rules, which matter because some companies add penalties if you cancel late.
You’ll also want to look for promises that protect you if something goes wrong, such as delays. For instance, a provider that offers a damage-free pledge might cover repairs if it fails to deliver on that promise.
Insurance is another key point. Every U.S. car shipper is mandated by law to carry liability insurance, which kicks in if the transporter causes damage. They also need cargo coverage to safeguard against handling issues. Before you book, confirm if those minimums are in place, and if you want extra peace of mind, ask about add-on policies.
GPS Tracking and Communication
Most modern car shipping companies offer some level of GPS tracking, but not all systems are created equal. Some give you near-live location data, while others stick to broader progress reports at scheduled intervals. Before you book, ask how tracking works and whether updates come via text or if you’ll need to check manually.
It’s also worth finding out how you’ll stay in the loop once the car is moving. Will the driver reach out directly? Should you call customer service if you have a question? It helps to know who to call and when.
As for timing, most companies can’t promise an ironclad delivery window, but they should offer a general timeline. Ask how delays are handled and what your options are if the car arrives late.
Complete Car Inspections
Even with the best carriers, bumps in the road are possible, which is why it’s so important to document your car carefully at both pickup and drop-off. Many top-tier auto shippers will do a walkaround before loading and again at delivery, often using digital condition reports to record every detail.
If your provider offers this, ask for a visual record to keep on file. And even if they don’t, it’s wise to take your own time-stamped pictures before your car hits the road.
Once your vehicle arrives, resist the urge to sign quickly. Instead, walk around the car and compare its arrival condition to your records. If anything looks off (even a small dent) make sure it’s written into the delivery report before signing. Only after that should you reach out about reimbursement if needed.
State Requirements and Motor Carrier Number Verification
The requirements to ship a vehicle in California are primarily tied to national regulations from the Federal Motor Carrier Safety Administration (FMCSA). For interstate travel, transport companies must have active USDOT and FMCSA numbers, which customers can use to search driving records and credentials.
Knowledge of California’s Terrain and Weather
A quality car shipping company will have a good sense of the challenges and unique characteristics of transporting a car in California and beyond. Don’t be afraid to ask how a company vets its drivers to ensure they have experience handling all the quirks that come with driving across the U.S.
Broker vs. Carrier
When you hire a car shipping service, it will usually fall into one of two roles: a broker or a carrier. The difference matters. A broker doesn’t move your car itself; it connects you with a carrier that handles the actual haul from point A to point B. Carriers, on the other hand, take care of the transport themselves.
Choosing a broker can still work well, but your experience may depend heavily on the carrier. That’s why it’s smart to check both the broker and carrier before signing anything.
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