Because vehicle shipping is such an intense project, it pays off to take your time and look into a few vital factors about each provider to determine if it fits your needs or isn’t quite right for you.
Below are some tips and tricks for narrowing down the right car shipping provider for you in New York.
Transportation Type and Services
One of the first decisions you’ll make when starting your car shipping journey is whether to transport your vehicle in an open or enclosed container. Most car shipping companies offer an option of either one, and each comes with pros and cons.
For instance, enclosed car shipping is typically pricier because it involves placing your car in a container that is shielded from road hazards and isn’t typically with other cars. This dedicated container means a company can transport fewer cars at the same time, raising its price. That said, if you’re worried about damage or your car is particularly expensive, that extra cash may be worth it.
Open containers are what you’ll commonly see when car shipping companies transport many cars at once on a truck bed that is open to the elements. It’s cheaper because of the ability to transport multiple cars at once, but your car may be more prone to damage.
Customer Ratings and Reviews
Customer reviews can be very helpful in getting a sense of what your experience with a given car shipping company will be—however, you need to be discerning.
Reviews from customers in New York, for instance, can be more useful to you than those from customers in faraway places, especially if the provider is a broker. Recent reviews can also be more helpful because they’re often more reflective of the current experience.
Finally, it’s also a good idea to see how companies respond to reviews, both positive and negative. Respectful, prompt answers can go a long way.
Insurance, Guarantees and Cancelation Policies
Deciding what is the best car shipping company for you is a big choice, and the little details can make a difference. Before signing a contract with any service company, read the terms and conditions closely so you are not blindsided by anything later.
One of the first details you should consider is the company’s cancellation policy. Some companies charge a non-refundable deposit upon booking, while others offer a free cancellation window.
Also, consider what happens between the time your vehicle is picked up and when it is delivered. Some companies offer certain pledges that can help if your shipment is delayed. Other perks, like a free car wash voucher, may not have huge monetary value but can speak to the company’s commitment to its customers.
All vehicle transportation companies in the United States are legally mandated to have liability insurance and cargo insurance. However, the terms of coverage can vary. Depending on your situation, you may want to get additional coverage through the company or your insurance provider.
GPS Tracking and Communication
Many car shipping companies now offer differing levels of GPS tracking for your car. Some may be more accurate while others will give you a more vague idea of where your car is on its journey. Make sure you ask about how exactly the company will track your car and how you should expect to receive updates.
Similarly, ask about communication expectations—i.e., how often you will hear from a driver, how you should reach out if you have any questions. Finally, the vast majority of car shippers won’t be able to give you an exact delivery date for your car, but make sure you inquire about general timelines and what options you have if your car is delivered long after that date.
Complete Car Inspections
While your car is being transported, unexpected complications can arise, making it vital to check its condition both when it’s collected and upon arrival. You’re placing a certain degree of trust and responsibility expectations on the carrier, but you also hold a key role: carefully examining your vehicle before transport and recording its condition with clear photographic images.
Work with companies that conduct thorough inspections before loading and after unloading your vehicle. Many providers will ask you to acknowledge their condition reports at pickup and delivery, often supplemented by snapshots. It’s wise to maintain your own records or request duplicates for your reference.
State Requirements and Motor Carrier Number Verification
Typically, car shipping companies serving New York have the same requirements as those in any other state, since car shipping is typically an interstate job. Nationally, car shippers are required to have a USDOT number and a Motor Carrier number from the Federal Motor Carrier Safety Administration (FMCSA). You can ask for these to verify your car shipping company is legit and to check out its safety record.
Knowledge of New York’s Terrain and Weather
Shipping a vehicle in New York can have its unique challenges, from extreme weather to road conditions and more. The leading car transport companies cover interstate routes and should ensure each driver can navigate a range of circumstances. Don’t hesitate to ask about a company’s standards and requirements for its drivers.
Broker vs. Carrier
When you hire a car shipping service, it will usually fall into one of two roles: a broker or a carrier. The difference matters. A broker doesn’t move your car itself; it connects you with a carrier that handles the actual haul from point A to point B. Carriers, on the other hand, manage the shipment end-to-end.
Choosing a broker can still work well, but your experience may depend heavily on the carrier. That’s why it’s smart to check both the broker and carrier before signing anything.
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