FAQs
Does NZXT offer free shipping?
No, NZXT does not offer a permanent free shipping threshold, your shipping amount is calculated at checkout. However, NZXT does offer free shipping coupons and promotions throughout the year, often during peak sales periods such as Black Friday.
What is NZXT's return policy?
It depends on what you bought. Components and gaming gear bought from NZXT can be returned within 30-days of purchase, while new desktops have a 14-day return window.
All returns must have an RMA number arranged with NZXT customer support first and certified refurbished systems are final sale and cannot be returned.for a refund, however, they're still covered for repair or replacement.
How long is the warranty at NZXT?
Warranty varies by product; cases, fans, lighting, keyboards, mice and microphones have a 2-year warranty. Motherboards and monitors get three years. Single-frame F-series fans get five years, Kraken AIO liquid coolers are covered for six years, and 80+ Gold Platinum power supplies get a full 10-year warranty.
Is there an NZXT military discount?
No. NZXT does not offer discounts for military, students or first responders. Your best bet for discounts would be signing up for the newsletter, buying refurbished, or using a promo code if one is available.
When does NZXT have sales?
NZXT has year-round sales through a rotating Deals section featuring discounted components, prebuilt PCs, and bundles. However, the biggest sitewide sales occur around Black Friday, Cyber Monday, and Labor Day.
NZXT Saving Tips
Deals Page
NZXT has a dedicated deals page where it keeps the majority of its promotions, with discounted liquid coolers, power supplies, cases, pre-built PCs and bundle savings.
Certified Refurbished
Refurbished gaming PCs at NZXT are inspected, retested and come with 2-year warranties making them almost the same as buying brand new, but at big discounts. The only catch is you cannot refund a refurbished PC, instead the warranty covers repairs and replacements.
Newsletters
Signing up for newsletters is the easiest way to grab a saving at NZXT, and new subscribers typically get a welcome discount code plus you get access to exclusive sales, promo codes and bundle deals and given that many deals only last a day, the early notice is worth it.
Price Adjustments
If a component drops in price shortly after your order arrives, NZXT may consider refunding the difference in purchases within a 14-day window (the earlier the better) it applies only to the exact same product, so its worth messaging support if its an expensive part.
Follow NZXT on social media
As well as the newsletter, you can keep up with the latest info on NZXT products & promotions via social media. You can find the brand on Facebook, Instagram, Twitter, Twitch, Reddit & Discord amongst other platforms. Just follow them to receive updates as they're posted.
How to use NZXT coupon codes
- Browse this page for the latest NZXT promo codes and select one you'd like to redeem.
- Click "Get Code" to reveal it, then copy it for later and head over to their website to start shopping.
- Add the item or items you want to purchase to your NZXT cart.
- When you're ready to order, click on your shopping cart to proceed to the checkout screen.
- Look out for the “Discount code or gift card” box and enter your NZXT promo code into the blank field.
- Click “Apply” to apply the discount to your cart.
- Proceed through the rest of the checkout as normal to complete your purchase.
How we source coupon codes
Tom’s Hardware has a coupons team dedicated to finding the latest and best codes for each of our pages. Through partnerships with retailers, our affiliate networks, and searching the web, we find the most recent ways to save on online orders, including any exclusive codes our commercial team negotiates. We then upload the latest codes & promotions to our pages, refreshing them twice a week.
How we test coupon codes
Our dedicated coupons team tests each code before they’re uploaded to our pages to ensure they will be accepted at the checkout. Coupons can include the likes of free shipping, student discounts, multibuy offers and more, and you’ll find applicable codes for products & services across all categories. However, we don’t list any one-time use or user-specific codes - this is to make sure each code is available for everyone who visits our site to use
For the sake of clarity, we also include key information about each coupon, such as expiry dates and any terms & conditions, on the page. We update this information whenever we become aware of any changes, with each page updated twice a week. You can read the terms & conditions for an offer by looking for the corresponding text and clicking it to expand the terms section. This text can be found near the ‘Get Code’ button.
What to do if a coupon code doesn’t work
Despite our team regularly refreshing our pages and testing every code before upload, every now and then a coupon may not work as intended. Retailers can change expiry dates or terms & conditions before pages can be updated, offers can expire, or a coupon can no longer be accepted. If you have any issues using one of our codes, our team is on hand to help.
It’s always best to start by double-checking a code’s terms & conditions to make sure your order meets the requirements. Click “View terms and conditions” to expand the code section. Here you’ll find all available information on your chosen offer. Discounts may be product-specific (i.e. 10% off PC cases), have an associated minimum order value (i.e. spend $30 or more), or require verification (i.e. register with a valid student or workplace email address).
If you comply with all listed requirements and your discount is still not being applied, send an email to our team at coupons.tomshardware@futurenet.com and we can help. Let us know which code you are trying to use and which page it’s listed on, and customer support will reply as soon as possible to assist.
How we make money
Tom’s Hardware earns money from coupon pages on a commission basis. For every coupon page on our site, we have negotiated a deal with that retailer. Whenever someone places an order with that brand and applies one of our codes to their cart, we earn a percentage of the final order total back in commission.
The good news? This means that we offer our codes without charging any fees. Redeeming a discount listed on Tom’s Hardware is always free - all you will need to pay is a discounted price for whatever items you want to buy.
If you're looking for more information on Tom's Hardware coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
