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Return Policy
Tap on the category links below for the associated return window and exceptions (if any) for returns.
Books
Returns Policy
You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds.
In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). Please Contact Us and see About Items That Can’t Be Returned.
Unless otherwise stated, original shipping fees for change of mind returns are not refunded. This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items.
To return faulty items see our Returning Faulty Items policy.
For items ordered on Amazon.com.au from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). Please see About Marketplace Returns & Refunds for details on Seller returns policies.
Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.
More details: About Our Returns Policies
Video Games and Music
Returns Policy
You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds.
In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). Please Contact Us and see About Items That Can’t Be Returned.
Unless otherwise stated, original shipping fees for change of mind returns are not refunded. This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items.
To return faulty items see our Returning Faulty Items policy.
For items ordered on Amazon.com.au from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). Please see About Marketplace Returns & Refunds for details on Seller returns policies.
Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.
More details: About Our Returns Policies
Software and DVD
Returns Policy
You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds.
In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). Please Contact Us and see About Items That Can’t Be Returned.
Unless otherwise stated, original shipping fees for change of mind returns are not refunded. This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items.
To return faulty items see our Returning Faulty Items policy.
For items ordered on Amazon.com.au from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). Please see About Marketplace Returns & Refunds for details on Seller returns policies.
Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.
More details: About Our Returns Policies
Camera, Electronics and PC
Returns Policy
You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds.
In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). Please Contact Us and see About Items That Can’t Be Returned.
New electronic items fulfilled by Amazon AU can be returned for change of mind, for a replacement or a full refund of the purchase cost of the item within 30 days of receipt of delivery.For information about returning faulty electronics please see Returning Faulty Items.
Unless otherwise stated, original shipping fees for change of mind returns are not refunded. This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items.
To return faulty items see our Returning Faulty Items policy.
For items ordered on Amazon.com.au from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). Please see About Marketplace Returns & Refunds for details on Seller returns policies.
Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.
More details: About Our Returns Policies
Office Products and Wireless
Returns Policy
You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds.
In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). Please Contact Us and see About Items That Can’t Be Returned.
Unless otherwise stated, original shipping fees for change of mind returns are not refunded. This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items.
To return faulty items see our Returning Faulty Items policy.
For items ordered on Amazon.com.au from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). Please see About Marketplace Returns & Refunds for details on Seller returns policies.
Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.
More details: About Our Returns Policies
Musical Instruments
Returns Policy
You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds.
In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). Please Contact Us and see About Items That Can’t Be Returned.
Unless otherwise stated, original shipping fees for change of mind returns are not refunded. This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items.
To return faulty items see our Returning Faulty Items policy.
For items ordered on Amazon.com.au from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). Please see About Marketplace Returns & Refunds for details on Seller returns policies.
Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.
More details: About Our Returns Policies
Home Entertainment
Returns Policy
You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds.
In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). Please Contact Us and see About Items That Can’t Be Returned.
Unless otherwise stated, original shipping fees for change of mind returns are not refunded. This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items.
To return faulty items see our Returning Faulty Items policy.
For items ordered on Amazon.com.au from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). Please see About Marketplace Returns & Refunds for details on Seller returns policies.
Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.
More details: About Our Returns Policies
Homes and Lawn & Garden
Returns Policy
You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds.
In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). Please Contact Us and see About Items That Can’t Be Returned.
Unless otherwise stated, original shipping fees for change of mind returns are not refunded. This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items.
To return faulty items see our Returning Faulty Items policy.
For items ordered on Amazon.com.au from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). Please see About Marketplace Returns & Refunds for details on Seller returns policies.
Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.
More details: About Our Returns Policies
Automotive and Tools
Returns Policy
You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds.
In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). Please Contact Us and see About Items That Can’t Be Returned.
Unless otherwise stated, original shipping fees for change of mind returns are not refunded. This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items.
To return faulty items see our Returning Faulty Items policy.
For items ordered on Amazon.com.au from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). Please see About Marketplace Returns & Refunds for details on Seller returns policies.
Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.
More details: About Our Returns Policies
Sports, Toys and Outdoors
Returns Policy
You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds.
In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). Please Contact Us and see About Items That Can’t Be Returned.
Unless otherwise stated, original shipping fees for change of mind returns are not refunded. This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items.
To return faulty items see our Returning Faulty Items policy.
For items ordered on Amazon.com.au from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). Please see About Marketplace Returns & Refunds for details on Seller returns policies.
Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.
More details: About Our Returns Policies
Kitchen and Home Improvement
Returns Policy
You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds.
In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). Please Contact Us and see About Items That Can’t Be Returned.
Unless otherwise stated, original shipping fees for change of mind returns are not refunded. This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items.
To return faulty items see our Returning Faulty Items policy.
For items ordered on Amazon.com.au from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). Please see About Marketplace Returns & Refunds for details on Seller returns policies.
Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.
More details: About Our Returns Policies
Grocery and Pet Products
Returns Policy
If fulfilled by Amazon AU, this item is non-returnable due to hygiene/health and personal care/wellness/consumable nature of the product. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). Please Contact Us and see About Items That Can’t Be Returned.
This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. To return faulty items see our Returning Faulty Items policy.
Amazon AU does not accept returns for items sold and fulfilled by third-party sellers. To determine whether items sold and fulfilled by a third-party seller can be returned, check the returns policy set by that seller.
Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.
More details: About Our Returns Policies
Baby Products
Returns Policy
You may return most new, unopened baby items fulfilled by Amazon AU within 90 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds. Change of mind returns of baby items fulfilled by Amazon AU will qualify for Free Returns shipping if the item detail page includes "Free Returns" messaging. Otherwise original shipping fees for change of mind returns are not refunded.
Note: Breast pumps returned for change of mind must be unused in their original condition with the factory seal and packaging intact.
This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items.
To return faulty items see our Returning Faulty Items policy.
For items ordered on Amazon.com.au from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). Please see About Marketplace Returns & Refunds for details on Seller returns policies.
Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.
More details: About Our Returns Policies
Apparel, Jewelry and Watches
Returns Policy
You may return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds. Amazon AU offers free returns shipping for change of mind returns on eligible items. Look for the "Free Returns" messaging on the detail page of an item to confirm if it is eligible for free returns. Please also see About Free Returns. Otherwise, original shipping fees for change of mind returns are not refunded.
This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items.
To return faulty items see our Returning Faulty Items policy.
For items ordered on Amazon.com.au from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). Please see About Marketplace Returns & Refunds for details on Seller returns policies.
Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.
More details: About Our Returns Policies
Shoes
Returns Policy
You may return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds. Amazon AU offers free returns shipping for change of mind returns on eligible items. Look for the "Free Returns" messaging on the detail page of an item to confirm if it is eligible for free returns. Please also see About Free Returns. Otherwise, original shipping fees for change of mind returns are not refunded.
This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items.
To return faulty items see our Returning Faulty Items policy.
For items ordered on Amazon.com.au from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). Please see About Marketplace Returns & Refunds for details on Seller returns policies.
Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.
More details: About Our Returns Policies
Luggage
Returns Policy
You may return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds. Amazon AU offers free returns shipping for change of mind returns on eligible items. Look for the "Free Returns" messaging on the detail page of an item to confirm if it is eligible for free returns. Please also see About Free Returns. Otherwise, original shipping fees for change of mind returns are not refunded.
This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items.
To return faulty items see our Returning Faulty Items policy.
For items ordered on Amazon.com.au from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). Please see About Marketplace Returns & Refunds for details on Seller returns policies.
Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.
More details: About Our Returns Policies
Beauty, Health and Personal Care
Returns Policy
You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds.
In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). Please Contact Us and see About Items That Can’t Be Returned.
Unless otherwise stated, original shipping fees for change of mind returns are not refunded. This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items.
To return faulty items see our Returning Faulty Items policy.
For items ordered on Amazon.com.au from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). Please see About Marketplace Returns & Refunds for details on Seller returns policies.
Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.
More details: About Our Returns Policies
Drugstore and Wine
Returns Policy
You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds.
In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). Please Contact Us and see About Items That Can’t Be Returned.
Unless otherwise stated, original shipping fees for change of mind returns are not refunded. This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items.
To return faulty items see our Returning Faulty Items policy.
For items ordered on Amazon.com.au from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). Please see About Marketplace Returns & Refunds for details on Seller returns policies.
Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.
More details: About Our Returns Policies
We are working hard to be back in stock as soon as possible.
- ELEVATE YOUR ENTERTAINMENT EXPERIENCE - With a powerful 2.0 GHz quad-core processor for lightning-fast app starts and fluid navigation and 16GB of storage for even more apps, games and downloads.
- PLAY XBOX GAMES WITH NO CONSOLE REQUIRED - Stream Forza Motorsport, Starfield, Palworld, and discover hundreds of other high-quality games directly on your Fire TV Stick 4K Max with Xbox Game Pass Ultimate via cloud gaming. Subscription fees may apply.
- GET IN TO MORE OF WHAT YOU'RE INTO - Search movies or TV shows by genre, actor or title using Alexa voice search. Try saying, "Alexa, find 4K movies."
- ENJOY THE SHOW IN 4K ULTRA HD - With support for Dolby Vision, HDR10+, and immersive Dolby Atmos audio.
- THE FIRST-EVER STREAMING STICK WITH FIRE TV AMBIENT EXPERIENCE - Lets you display over 2,000 pieces of museum-quality art and photography.
- ALEXA VOICE REMOTE ENHANCED - Quickly find, launch, and control content with your voice. Get to your favourite apps with preset buttons, and control TV power and volume with one remote.
- ENDLESS ENTERTAINMENT - Stream more than 350,000 movies and TV episodes. Watch favourites from Netflix, Prime Video, Disney+, Max, Stan, Apple TV+ and more, plus watch sport live and on-demand with Kayo Sports. Subscription fees may apply.
We want you to know:
To benefit from Wi-Fi 6E, a compatible Wi-Fi 6E router is required. Fire TV Stick 4K Max is also compatible with earlier Wi-Fi routers.
Dolby Atmos is only available on select streaming services when connected to compatible equipment.
Compare Fire TV Streaming Devices
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PRICE
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RATINGS
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BEST FOR
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HD streaming
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Cinematic 4K streaming
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Powerful 4K streaming
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Ultimate 4K streaming
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SUPPORTED PICTURE QUALITY
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1080p Full HD
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4K Ultra HD
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4K Ultra HD
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4K Ultra HD
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SUPPORTED AUDIO
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HDMI pass-through of Dolby-encoded audio (AC-3 and E-AC-3)
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Dolby Atmos
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Dolby Atmos
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Dolby Atmos
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PROCESSOR
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Quad-core 1.7GHz, GPU 650MHz
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Quad-core 1.7GHz, GPU 650MHz
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Quad-core 2.0GHz, GPU 750MHz
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Octa-core 2.0GHz, GPU 800MHz
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INCLUDED REMOTE
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Alexa Voice Remote
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Alexa Voice Remote
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Alexa Voice Remote Enhanced
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Alexa Voice Remote Enhanced
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TV AND VOLUME CONTROL
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✔️
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✔️
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✔️
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✔️
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STORAGE
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8 GB
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8 GB
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16 GB
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16 GB
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MEMORY
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1 GB
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2 GB
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2 GB
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2 GB
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CLOUD GAMING
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✔️
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✔️
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✔️
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WI-FI SUPPORT & CONNECTIVITY
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Wi-Fi 5
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Wi-Fi 6
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Wi-Fi 6E
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Wi-Fi 6E + Ethernet port
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LIVE VIEW PICTURE-IN-PICTURE
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✔️
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✔️
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✔️
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HANDS-FREE WITH ALEXA
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✔️
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CONNECT & CONTROL YOUR DEVICES
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Our most powerful
streaming stick
Level up your 4K Ultra HD entertainment with a powerful 2.0 GHz quad-core processor for lightning-fast app starts, next-gen Wi-Fi 6E support for smoother streaming, and double the storage for even more downloads. Choose from over 350,000 movies and TV episodes and control it all with the press of a button. Plus, Fire TV Ambient Experience brings atmosphere to any room.
Fire TV Ambient Experience
Dolby Vision/Atmos
HDR10+
16 GB Storage
Wi-Fi 6E Support
Smart Home
Press and Ask Alexa
Unlock a complete
4K Ultra HD experience
From playoffs to premieres, experience it all like you're there with support for cinematic 4K Ultra HD. Experience vivid colour and brightness with support for Dolby Vision and HDR 10+, and immersive sound with Dolby Atmos. Add compatible Echo speakers for a complete Alexa Home Theater.
Enjoy smooth 4K streaming in your home
Our first-ever streaming stick with Wi-Fi 6E support for ultra-smooth 4K streaming—even in homes with multiple devices connected to the internet. Fire TV Stick 4K Max works with earlier Wi-Fi routers, too.
Wi-Fi 6E support
Improves upon the connectivity of Wi-Fi 6 for smoother streaming across multiple devices in your household.
Faster speeds
6 GHz spectrum delivers faster speeds and lower latency for smoother streaming and super-responsive gaming.
Tri-band
Supports 2.4 GHz and 5 GHz bands as well as the new 6 GHz band, making it easier to access and enjoy 4K content.
Fire TV Ambient Experience
Stunning artwork
Turn your television into a canvas for creative expression with over 2,000 works of fine art and photography.
Helpful widgets
Stay informed with customizable Alexa widgets like Calendar, To-Do's, Weather, and many more.
Instant ambiance
Turn your TV into a display for beautiful art by tapping the Alexa button on your remote and selecting Ambient Experience from the Shortcuts Panel.
From smart home control
to smart living
Control compatible smart home devices right from your TV. You can press and ask Alexa to do things like show Live View Picture-in-Picture camera feeds without interrupting your show, check the weather, and stream music. And Fire TV is always getting smarter with new Alexa skills and voice functionality. Learn more about compatible smart home devices.
“Alexa, show my front door camera.”
Light
Lock
Smart Camera
Soundbar
Smart Plug
Thermostat
The most storage
in a Fire TV Stick
Fire TV Stick 4K Max has 16GB of storage — double the 8GB of storage in Fire TV Stick 4K, and our other streaming sticks. That means you can download more streaming apps, more games, and more content—and still have storage available for software updates in the future.
Over 350,000 movies and TV episodes
Enjoy favourites from Netflix, BINGE, Stan, Disney+, Prime Video, Paramount+, Apple TV+, Max, 7plus, SBS On Demand and others. Watch sport live and on-demand with Kayo Sports. Plus, play millions of songs through services like Amazon Music and Spotify. Subscription fees and terms may apply. See more available apps in Australia.
Stream free movies,
shows and clips
Power on and start watching a world of free entertainment through ad-supported streaming apps like YouTube, 9Now, SBS on Demand, ABC iview and more. You can access over 125,000 movies and TV episodes without paying for subscriptions.
Next level
gaming.
No console
required
No matter what kind of gaming you’re into, Fire TV has you covered. Play games like you stream movies with Xbox Game Pass. Now you can stream hundreds of high-quality games with Xbox Game Pass Ultimate directly on your Amazon Fire TV Stick 4K Max. No console required.
Play new games on day one, plus dive into legendary franchises from Fallout to Halo, and everything in between with Game Pass Ultimate. Just grab your favourite, compatible controller and download the Xbox app to start playing.
Alexa Voice Remote Enhanced
Control your compatible TV, soundbar, and receiver with dedicated power, volume, and mute buttons. You can watch your favourite shows and movies faster with preset app shortcuts (app buttons may vary). It's expansive control and easy navigation without juggling multiple remotes.
Simple to set up and use
Step 1
Plug Fire TV Stick 4K Max directly into your HDTV input.
Step 2
Attach power cable, and plug into
wall socket.
Step 3
Pair remote with TV, connect to
internet and enjoy.
Designed for Sustainability
We make our devices more sustainable-from how we build them to how customers use and retire them.
Materials
Plastic made from 35% post-consumer recycled plastic. Aluminum made from 49% recycled aluminum.
Technical details
Fire TV Stick 4K Max (2nd generation)
Size |
99 mm x 30 mm x 14 mm (only housing) 108 mm x 30 mm x 14 mm (including the connector) |
Weight |
43.5 g |
Processor |
Quad-core 2.0 GHz |
GPU |
850 MHz |
Storage |
16 GB |
Wi-Fi |
Wi-Fi 6E tri-band: 802.11 a/b/g/n/ac/ax (2.4 GHz, 5 GHz and 6 GHz) |
Bluetooth |
Bluetooth 5.2 + BLE |
Voice support |
Yes, with the Alexa Voice Remote Enhanced (included) or free Fire TV app (available for download on Fire OS, Android, and iOS) |
IR device control with included Alexa Voice Remote Enhanced |
The included Alexa Voice Remote Enhanced can control Fire TV Stick 4K Max and certain functions (such as power and volume) on a wide range of compatible IR-enabled devices, including TVs, soundbars and A/V receivers. Note: Certain functions may not be available on some IR-enabled devices. |
Cloud storage |
Free cloud storage for digital content purchased from Amazon |
Ports |
HDMI ARC output, micro USB |
Audio support |
Dolby Atmos, 7.1 surround sound, 2-channel stereo, and HDMI audio pass through up to 5.1 |
4K support |
To watch movies and TV shows in 4K Ultra HD, you need a compatible Ultra HD TV. All services may not be available in 4K/HDR. Certain services are subject to change at any time, may not be available in all areas, or in 4K/HDR, and may require separate subscriptions. Learn more about services. |
Content formats supported |
Video: Dolby Vision, HDR 10, HDR10+, HLG, H.265, H.264, VP9, AV1; Audio: xHE-AAC, AAC-LC, AAC+, eAAC+, AAC-ELD, MP3, AMR-NB, FLAC, PCM/WAV, Vorbis, Dolby AC3, eAC3 (Dolby Digital Plus), Dolby Atmos (EC3_JOC), Dolby AC4, Dolby MAT, Dolby TrueHD pass-through, MPEG-H pass-through, DTS HD pass-through; Photo: JPEG, PNG, GIF, BMP |
Output resolution supported |
2160p, 1080p and 720p up to 60 fps |
System requirements |
High-definition television with available high-speed HDMI input, high-speed internet connection via Wi-Fi. Wi-Fi 6E router needed for Wi-Fi 6E support. Auto-Low Latency Mode is included in the HDMI 2.1 standard. |
TV compatibility |
TV must support minimum HDCP requirements for protected content playback. Compatible with 1) 4K UHD TVs with HDMI capable of 2160p at 24/25/30/50/60 Hz and HDCP 2.2 or 2) high-definition TVs with HDMI capable of 1080p or 720p at 50/60 Hz. Learn more about high definition. |
Warranty and service |
1-Year Limited Warranty included. This Limited Warranty does not restrict or alter any non-excludable statutory consumer protections or rights you may have, including under the Australian Consumer Law. Use of Fire TV is subject to the terms found here. |
Content availability |
Certain apps and services are subject to change or withdrawal at any time, may not be available in all areas and languages, and may require separate subscriptions. |
Accessibility features |
VoiceView screen reader enables access to the vast majority of Fire TV features for users who are blind or visually impaired. Watch videos and TV shows with closed captioning displayed. Captions are not available for all content. You can also listen to Fire TV with compatible Bluetooth headphones. Learn more about compatibility. |
Included in the box |
Fire TV Stick 4K Max, Alexa Voice Remote Enhanced, power cable and power adapter, HDMI extender cable for Fire TV Stick 4K Max (2nd Gen), 2 AAA batteries, [Quick Start Guide] |
Software security updates |
This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on our websites. Learn more about these software security updates. If you already own a Fire TV, visit Manage Your Content and Devices for information specific to your device. |
Alexa Voice Remote Enhanced
Size |
38mm x 157mm x 17 mm |
Weight |
51 g (without batteries) |
Batteries |
2 AAA (included) |
Technology |
Bluetooth and infrared |
Compatibility |
Fire TV Stick 4K Max (2nd Gen), Fire TV Cube (3rd Gen) |
Sustainability features
This product has sustainability features recognised by trusted certifications.
Carbon emissions from the lifecycle of this product were reduced compared to similar products or previous models.
Customer reviews
Customers say
Customers find this Fire TV Stick to be the best streaming device yet, working flawlessly with Sony TVs and delivering smooth, responsive performance. The device enhances picture quality with HDR10+/DolbyVision support, and customers consider it an inexpensive way to upgrade older TVs. The remote control receives mixed feedback, with some finding it intuitive while others report it stops working, and connectivity experiences are also mixed.
AI Generated from the text of customer reviews
Customers praise the quality of the Fire TV Stick, describing it as the best streaming device available, with one customer noting it performs better than a smart TV.
"Great product" Read more
"Good product" Read more
"Awesome product. very sleek and swift. Video quality is HDR and looks good. but the Audio is not Surround on my Denon Receiver...." Read more
"Fantastic. Worth every cent..." Read more
Customers find that the Fire TV Stick works amazingly and runs flawlessly, particularly noting its compatibility with WiFi 6E and Sony TVs.
"Love my firestick to smarten up some of my TV's. Works well but would be better if foxtel was pre-installed." Read more
"Works great. I have it in my home theatre room. Great addition to any tv." Read more
"This is the second fire tv stick 4k max that i have bought works great, but I realised later that with already having 2 TV on the wifi + phones +..." Read more
"...As I was unable to play /have good gaming experience on the device...." Read more
Customers find the Fire TV Stick easy to set up and navigate.
"Easy to set up. Does exactly what I need it to. Great value for money" Read more
"Easy to use , replacement for an older version...." Read more
"This TV box is compact, easy to use, and very fast. The setup was simple and the performance is smooth...." Read more
"Fantastic product! So easy to set up. Very happy customer!" Read more
Customers find the Fire TV Stick fast and responsive, with smooth performance, though some report issues with buffering and lag.
"Fast & easy to use interface. Wide range of app availability. It just works." Read more
"...The 2.0 GHz quad-core processor makes everything so smooth and fast; apps like Netflix and YouTube launch in a snap and run flawlessly, with no..." Read more
"...The Fire TV 4K Max boasts a responsive and intuitive interface despite having only 2GB of RAM, suggesting excellent software optimization...." Read more
"Quick & easy setup. This is my third Firestick (one for each TV) - when they are on special it's hard to say "no"..." Read more
Customers are satisfied with the Fire TV Stick's 4K support, noting full HD images and HDR video quality, with one customer specifically mentioning the sharpness of HDR10+/DolbyVision content.
"Great speed no buffering and very easy to use" Read more
"Clear picture, no lag, really good pricing if you buy it on sale, like on prime day. Remote feels cheap but does the job. Will get a cover for it." Read more
"its true 4k quality a lot better than googletv4k" Read more
"This hardware struggles to keep up with 4K tv contents...." Read more
Customers find the Fire TV Stick to be worth the cost, particularly as an inexpensive way to upgrade older TVs.
"Best price and fast delivery" Read more
"Great product, good price. Saved buying new tv and sending other to landfill." Read more
"The Item was Good Value at the Time just Purchase it to see what it was like Double the Memory you can add more app from the store" Read more
"...2k+ bucks and it was worthless after installing few apps and remtoes give up connecting to TVs...." Read more
Customers have mixed opinions about the Fire TV Stick's remote control, with some finding it improved while others report it being flimsy.
"...works flawlessly for searching, opening apps, and even controlling smart home devices...." Read more
"...Con: Remote feels cheap with rattly click. And I don’t get why its port is micro-USB instead of USB-C?..." Read more
"...The Alexa Voice Remote Enhanced is super intuitive, making it easy to search for shows or control my smart home devices with voice commands...." Read more
"...The remote is plasticky and feels quite cheap. I do prefer samsung's or apple tv's remotes far better for hand feel...." Read more
Customers have mixed experiences with the Fire TV Stick's connectivity, with some reporting no issues, while others experience connection problems. One customer notes that it pairs quickly with Wi-Fi and Bluetooth.
"...With the new powerful processor and Wi-Fi 6E support, apps launch noticeably faster, and streaming is incredibly smooth — no lag or buffering even..." Read more
"Appears good, not sure on network connectivity" Read more
"...The Wi-Fi 6E ensures rock-solid connectivity, even with multiple devices on my network...." Read more
"...account, I attempted to connect the wifi, only for it to hang whilst attempting to connect...." Read more
Reviews with images

Grate Streaming Device for 4K, HDR10+/DolbyVision and Immersive Dolby Atmos
Top reviews from Australia
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- Reviewed in Australia on 17 September 2025Remote included: Fire TV Stick 4K MaxVerified PurchaseThe Fire TV Stick 4K Max is a big upgrade over previous models. With the new powerful processor and Wi-Fi 6E support, apps launch noticeably faster, and streaming is incredibly smooth — no lag or buffering even with 4K content.
The picture quality is excellent thanks to Dolby Vision and HDR10+, and paired with Dolby Atmos, the sound experience feels immersive. The extra 16GB storage is also a huge improvement, letting me install more apps and games without running out of space.
Setup was simple, and the interface is clean and responsive. Alexa voice control works flawlessly for searching, opening apps, and even controlling smart home devices.
Overall, this is the best Fire Stick yet — powerful, reliable, and future-proof with Wi-Fi 6E. If you want the smoothest 4K streaming experience, this is the one to get.
- Reviewed in Australia on 3 June 2025Remote included: Fire TV Stick 4K MaxVerified PurchaseI can’t say enough good things about the Amazon Fire TV Stick 4K Max—it’s hands-down one of the best streaming devices I’ve ever used! This little powerhouse transformed my old TV into a smart entertainment hub, and the performance is nothing short of impressive. The 2.0 GHz quad-core processor makes everything so smooth and fast; apps like Netflix and YouTube launch in a snap and run flawlessly, with no buffering or lag, even when streaming in 4K Ultra HD. The picture quality is vibrant, thanks to Dolby Vision and HDR10+ support, and the Dolby Atmos audio through my soundbar feels immersive. The 16GB of storage is a huge plus, letting me download a ton of apps and games without worrying about running out of space. The Wi-Fi 6E ensures rock-solid connectivity, even with multiple devices on my network.
The Alexa Voice Remote Enhanced is super intuitive, making it easy to search for shows or control my smart home devices with voice commands. The Fire TV Ambient Experience is a cool bonus, turning my TV into an art display when not in use. Honestly, this device exceeded my expectations in every way—setup was a breeze, and the interface is clean and responsive.
The only hiccup was that the remote stopped working after about six months, which was frustrating. But Amazon’s customer service absolutely saved the day! They sent me a brand-new Fire TV Stick 4K Max as a replacement. This level of support is why I’m still giving it a full five stars. The device itself is fantastic, and Amazon’s commitment to standing behind their product makes it an easy recommendation. If you’re looking for a top-notch streaming solution that’s fast, versatile, and backed by great service, this is the one to get. Highly recommend!
- Reviewed in Australia on 13 July 2025Remote included: Fire TV Stick 4K MaxVerified PurchaseThe Fire TV Stick 4K Max is easily the best streaming stick Amazon has released so far. From the moment I set it up, the performance was noticeably faster — apps launch almost instantly, the interface is smooth, and streaming quality is excellent across the board.
One of the standout features is the Wi-Fi 6E support. I’ve noticed more stable connections and faster buffering compared to older models, even in areas of the house where signal used to be hit & miss. If you have a compatible router, this is definitely worth upgrading for that reason alone.
The 16GB storage is another major plus. It gives you more room to install apps without constantly having to manage space — something that was always an issue on previous versions.
Video quality is brilliant. Dolby Vision & HDR10+ support mean everything looks sharp, rich, and vibrant on my 4K TV. Pair that with a solid processor and you’ve got a device that keeps up with everything you throw at it — streaming, live TV, gaming apps, or smart home control.
Setup is quick, the remote is intuitive, and Alexa voice control is responsive and genuinely useful.
If you’re upgrading from an older Fire Stick or just want a smooth, reliable 4K streaming experience, this one ticks every box. Highly recommended.
- Reviewed in Australia on 2 January 2024Verified PurchaseEverything except the Play Store
My bug bear with the Amazon Fire tv standard was that you could not run apps like KAYO .The new Fire Tv 4K Max has fixed that but the most annoying thing is it still will not let Google Play onto it's platform.
Damn annoying because I have racing apps that I can load into my Smart Tv but can't load into this streaming stick.
Now, I have 4 tv's , 3 have the Firestick 4K max and the other the Nvidia. A Sony, 2 TCL's and a Hisense
and every one runs flawlessly , 2 of the sets have soundbars and the Sony has a full Blown 8 speaker 5.2 setup going through a Denon amp , and apart from the one sound syncing problem the setup on all the others was straight forward and easy, it just left me scratching my head as to why some people have so much trouble with this stick , I also have terrestial TV hooked up to two of the sets and it's easy to switch back to that menu using the input control which says TV on the original remote for each set .
I also have all the Tv station streaming services on this stick, and the reason I use both the terrestial and the digital streaming is because the programs are different,, particluarly with live sport, what you get on terrestial is not always available on their streaming channels.
You might wonder why I use it when I have smart Tv's but the truth is, it's fast, darn fast and beats the hell out of your remote .Plus it supports Dolby Vision, Dolby Atmos, HDR10+ and 16GB of storage and it also can run on the WIFI 6E band on my wireless router which many Tv's can't., and lucky me I paid half price for it on promotion.
Now, this one replaces my NVIDIA shield which cost me $248.00, which now moves onto my spare TCL TV, the reason being that the NVIDIA is slow and flaky by comparison and at $54.00 for the Fire Tv there is no way I will ever invest in NVIDIA again , makes no sense, as this is quicker, with its only flaw being that Google Play thingy , which, is available on the NVIDIA device.
One good thing about it is , it has a visual audio syncing adjustment which I have had to use because I run an External sound system and more than often the sound is out of sync . The other thing I found the sync works fine with a HDMI connection but not with a split connection of picture and sound , that is , using a HDMI and a Toslink optical cable. The sound gets out of sync on that setup and stays out of sync , so try using the HDMI ARC to carry your sound and hook the Fire Tv to a spare HDMI port on your tv and it should run with out a problem.
Highly recommended at the price ,and as I said , I am at a lost to how people can muck this up, it's child's play, buy it when Amazon have a sale .
Everything except the Play Store
My bug bear with the Amazon Fire tv standard was that you could not run apps like KAYO .The new Fire Tv 4K Max has fixed that but the most annoying thing is it still will not let Google Play onto it's platform.
Damn annoying because I have racing apps that I can load into my Smart Tv but can't load into this streaming stick.
Now, I have 4 tv's , 3 have the Firestick 4K max and the other the Nvidia. A Sony, 2 TCL's and a Hisense
and every one runs flawlessly , 2 of the sets have soundbars and the Sony has a full Blown 8 speaker 5.2 setup going through a Denon amp , and apart from the one sound syncing problem the setup on all the others was straight forward and easy, it just left me scratching my head as to why some people have so much trouble with this stick , I also have terrestial TV hooked up to two of the sets and it's easy to switch back to that menu using the input control which says TV on the original remote for each set .
I also have all the Tv station streaming services on this stick, and the reason I use both the terrestial and the digital streaming is because the programs are different,, particluarly with live sport, what you get on terrestial is not always available on their streaming channels.
You might wonder why I use it when I have smart Tv's but the truth is, it's fast, darn fast and beats the hell out of your remote .Plus it supports Dolby Vision, Dolby Atmos, HDR10+ and 16GB of storage and it also can run on the WIFI 6E band on my wireless router which many Tv's can't., and lucky me I paid half price for it on promotion.
Now, this one replaces my NVIDIA shield which cost me $248.00, which now moves onto my spare TCL TV, the reason being that the NVIDIA is slow and flaky by comparison and at $54.00 for the Fire Tv there is no way I will ever invest in NVIDIA again , makes no sense, as this is quicker, with its only flaw being that Google Play thingy , which, is available on the NVIDIA device.
One good thing about it is , it has a visual audio syncing adjustment which I have had to use because I run an External sound system and more than often the sound is out of sync . The other thing I found the sync works fine with a HDMI connection but not with a split connection of picture and sound , that is , using a HDMI and a Toslink optical cable. The sound gets out of sync on that setup and stays out of sync , so try using the HDMI ARC to carry your sound and hook the Fire Tv to a spare HDMI port on your tv and it should run with out a problem.
Highly recommended at the price ,and as I said , I am at a lost to how people can muck this up, it's child's play, buy it when Amazon have a sale .
Images in this review
- Reviewed in Australia on 29 September 2025Remote included: Fire TV Stick 4K MaxVerified PurchaseLOVE IT – Works SUPERBLY